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OFFICE SECRETARYSHIP​

OFFICE SECRETARYSHIP SYLLABUS

Please check with the relevant PSC for detailed syllabus.
  1. Office Procedures and Practices
  2. Typography & Computer Application
  3. Secretarial Practice & Accounting
  4. Office Communication

OFFICE SECRETARYSHIP MCQs

1. The expansion of USB is
 A:-Universal Serial Box
 B:-Universal Serial Bus
 C:-Universal Storage Box
 D:-Universal Storage Bag
 Correct Answer:- Option-B

2. In Ms.Word, which of the following keys can be used for deleting a word completely in a passage ?
 A:-delete key
 B:-ctrl+delete key
 C:-delete+end key
 D:-delete+tab key
 Correct Answer:- Option-B

3. Use of mainspring in typewriter is
 A:-to get step by step movement
 B:-to move carriage towards right
 C:-to move carriage towards left
 D:-to get sluggish movement
 Correct Answer:- Option-C

4. JPEG stands for
 A:-Joint Photographic Experts Group
 B:-Joint Photo Editing Group
 C:-Joint Photo Examining Group
 D:-Joint Photographic Exemption Group
 Correct Answer:- Option-A

5. Draw Code gives tension to the
 A:-Cylinder
 B:-Space bar
 C:-Carriage
 D:-Caps lock
 Correct Answer:- Option-C

6. In D.O. Letter, the D.O. stands for
 A:-Director's Office
 B:-Demi Official
 C:-Divisional Office
 D:-None of these
 Correct Answer:- Option-B

7. Carriage Return Lever is also called
 A:-Line space adjuster
 B:-Linear space lever
 C:-Paper release lever
 D:-Operating lever
 Correct Answer:- Option-B

8. Thesaurus tool in Ms.Word is used for
 A:-Spell Check
 B:-Grammar Check
 C:-Synonyms and Antonyms
 D:-All the above
 Correct Answer:- Option-C

9. Supercomputer was invented by
 A:-Seymour Cray
 B:-Ginsberg
 C:-Charles Babbage
 D:-Bill Gates
 Correct Answer:- Option-A

10. World's most widely-used benchmark for short-term interest rates is 'LIBOR'. What is its expansion ?
 A:-London Interbank Offered Rate
 B:-London Bank Interest Offered Rate
 C:-London International Bank Offer Rate
 D:-London Inter Broker Offer Rate
 Correct Answer:- Option-A

11. Which one of the following is an 'option' that can be exercised only on maturity date ?
 A:-American Option
 B:-Maturity Option
 C:-European Option
 D:-Time Option
 Correct Answer:- Option-C

12. Which is the element used to make micro chips ?
 A:-Silver
 B:-Silicon
 C:-Chromium
 D:-Copper
 Correct Answer:- Option-B

13. Which finger of the left hand is used for pressing the letter Z ?
 A:-Index finger
 B:-Thumb
 C:-Middle finger
 D:-Litter finger
 Correct Answer:- Option-D

14. The financial investment in a highly risky project for earning a high rate of return is known as
 A:-Sweat equity
 B:-Venture capital
 C:-Debentures
 D:-Bonds
 Correct Answer:- Option-B

15. In which year the National Stock Exchange was incorporated ?
 A:-1990
 B:-1991
 C:-1992
 D:-1993
 Correct Answer:- Option-C

16. The size of A4 paper is ___________ mm.
 A:-240 ×`` 297
 B:-210 × 297
 C:-210 × 397
 D:-240 × 397
 Correct Answer:- Option-B

17. The matters to be discussed in a meeting can be termed as
 A:-Programme
 B:-Agenda
 C:-Minutes
 D:-Conclusion
 Correct Answer:- Option-B

18. When the total sales of business are equal to its total production cost, then the business is at
 A:-Break-even
 B:-Marginal
 C:-Profit
 D:-Variable
 Correct Answer:- Option-A

19. The value of Special Drawing Rights is calculated based on the value of a basket of currencies. At present how many currencies are there in this basket ?
 A:-3
 B:-4
 C:-2
 D:-5
 Correct Answer:- Option-D

20. ____________ is the popular name for a dollar denominated bond issued by foreign borrowers in the US capital market.
 A:-ADR
 B:-Yankee Bond
 C:-GDR
 D:-Dollar Assistance
 Correct Answer:- Option-B

21. Of the following, which central tax is not subsumed under GST ?
 A:-Central Excise Duty
 B:-Basic Customs Duty
 C:-Special Additional Duty of Customs
 D:-Service Tax
 Correct Answer:- Option-B

22. Which of the following document guard the auditor in case a suit is filed against him/her for negligence or misfeasance ?
 A:-Audit Working Paper
 B:-Audit Report
 C:-Audit Programme
 D:-Audit Note Book
 Correct Answer:- Option-D

23. The total education cess ("Education Cess" + " Secondary and Higher Education Cess") for the Assessment Year 2017 - 18 is
 A:-3% of Total Taxable Income
 B:-3% of Total Tax
 C:-12% of Total Tax
 D:-12% of Total Taxable Income
 Correct Answer:- Option-B

24. As per Indian Contract Act, in the absence of 'free consent' a contract becomes
 A:-Void
 B:-Voidable
 C:-Both 1 or 2 as the case may be
 D:-None of the above
 Correct Answer:- Option-C

25. Which one of the following is not a Quasi-negotiable instrument ?
 A:-Bills of Lading
 B:-Railway Receipt
 C:-Dock Warrants
 D:-Letter of Credit
 Correct Answer:- Option-D

26. In which year the Welath-Tax Act was passed ?
 A:-1961
 B:-1957
 C:-1962
 D:-1956
 Correct Answer:- Option-B

27. While submitting the 'statement of affairs' in the case of liquidation of companies, several 'lists' are to be annexed. Among these lists, 'List H' consists, which of the following ?
 A:-Preferential Creditors
 B:-Preference Shares
 C:-Creditors having Floating Charge
 D:-Deficiency/Surplus Account
 Correct Answer:- Option-D

28. As per Indian Accounting Standard 14 (Accounting for Amalgamation), an Amalgamation is categorised into
 A:-3
 B:-2
 C:-5
 D:-4
 Correct Answer:- Option-B

29. In Banking Company Accounts, an asset which ceases to generate income for the bank is known as
 A:-Deferred Asset
 B:-Non-banking Asset
 C:-Inter-bank Asset
 D:-Non-performing Asset
 Correct Answer:- Option-D

30. From the following calculate Breakeven Point Sales in units :
Output :- 40,000 units/Year; Fixed Cost :- 1,00,000; Price :- 18/unit; Variable Cost : 13/unit
 A:-20,000
 B:-7,692
 C:-5,556
 D:-8,000
 Correct Answer:- Option-A
31. LIFO method is best suited when
 A:-Falling Prices
 B:-Fluctuating Prices
 C:-Rising Prices
 D:-Prices are almost Stable
 Correct Answer:- Option-C

32. In costing, VED analysis is used primarily to control which of the following ?
 A:-Materials
 B:-Labour
 C:-Spare Parts
 D:-Overheads
 Correct Answer:- Option-C

33. Which of the following is true with regards to 'Integral Accounting' ?
 A:-It records material cost and overhead cost in the same book
 B:-It records cost and financial transaction in one book
 C:-It records material, labour and overhead cost in a single book
 D:-None of the above
 Correct Answer:- Option-B

34. Calculate Reorder Level from the following.
Maximum and Minimum Consumption : 1500 and 500 Units; Reorder Period : 10 to 20 Days
 A:-30,000 Units
 B:-20,000 Units
 C:-22,500 Units
 D:-15,000 Units
 Correct Answer:- Option-A

35. Which of the following describe the qualifications and qualities required to perform a job ?
 A:-Job Specifications
 B:-Job Analysis
 C:-Job Description
 D:-Job Details
 Correct Answer:- Option-A

36. Which one of the following gives the best explanation of 'Type I' error ?
 A:-Error happened due to sample design
 B:-Acceptance of null hypothesis when it is false
 C:-Rejection of null hypothesis when it is true
 D:-Error happened due to inadequate statistical design
 Correct Answer:- Option-C

37. In a factory, 'Control Charts' are prepared to control what ?
 A:-Abnormal Variations
 B:-Product Cost
 C:-Product Quality
 D:-Abnormal Loss
 Correct Answer:- Option-C

38. The minimum and minimum value of probability of the occurrence of an event is
 A:-0 and 1
 B:--`oo` and +`oo`
 C:--1 and +1
 D:-0 and `oo`
 Correct Answer:- Option-A

39. Regression equation 'y' on 'x' is denoted by
 A:-x = a + by
 B:-y = ab + x
 C:-y = a + bx
 D:-x = ab + y
 Correct Answer:- Option-C

40. Of the following management theorist, who is associated with 'Bethleham Experiments' ?
 A:-Rensis Likert
 B:-F.W. Taylor
 C:-Mary Parker Follett
 D:-H.Fayol
 Correct Answer:- Option-B

41. Liner Programming deal with which of the following ?
 A:-Optimal allocation of resources
 B:-Minimise cost
 C:-Maximise profit
 D:-All of these
 Correct Answer:- Option-D

42. Which one of the following is wrong with regards to 'informal organisations' ?
 A:-It has no place in the formal organisational chart
 B:-It is an agency of social control
 C:-It is created deliberately
 D:-It is a social structure formed to satisfy personal needs
 Correct Answer:- Option-C

43. The famous book ' The General Theory of Employment, Interest and Money' was authored by
 A:-Adam Smith
 B:-A.C.Pigou
 C:-T.R.Malthus
 D:-J.M.Keynes
 Correct Answer:- Option-D

44. The slop of a normal demand curve is
 A:-Downward from left to right
 B:-Downward from right to left
 C:-Upward from right to left
 D:-Upward from right to left
 Correct Answer:- Option-A

45. The Kinked-Demand Curve Theory is related to which of the following ?
 A:-Perfect Competition
 B:-Oligopoly
 C:-Monopsony
 D:-Duopoly
 Correct Answer:- Option-B

46. ____________ is a curve that shows all the combinations of inputs that yield the same level of output.
 A:-Equi-output Curve
 B:-Isoquant
 C:-Isocost
 D:-Equi-substitution Curve
 Correct Answer:- Option-B

47. The value correlation lie between
 A:-0 and 1
 B:-- 1 and 0
 C:--1 and + 1
 D:-Can have any value
 Correct Answer:- Option-C

48. Among the following components of time series data, which is of long term in nature ?
 A:-Secular Trend
 B:-Cyclical Variations
 C:-Seasonal Variations
 D:-Random Variations
 Correct Answer:- Option-A

49. Which of the following is not a traditional theory of motivation ?
 A:-Fear and Punishment Theory
 B:-Reward Theory
 C:-Participative Theory
 D:-Carrot and Stick Theory
 Correct Answer:- Option-C

50. Who of the following advocated Management By Objectives (MBO) ?
 A:-Michael Porter
 B:-H.Fayol
 C:-Philip Kotler
 D:-Peter Drucker
 Correct Answer:- Option-D

51. As per Indian Companies Act 2013, a private company can have a maximum of ____ members.
 A:-200
 B:-50
 C:-150
 D:-100
 Correct Answer:- Option-A

52. In which year, the Securities and Exchange Board of India Act was passed ?
 A:-1988
 B:-1989
 C:-1991
 D:-1992
 Correct Answer:- Option-D

53. Of the following, who is the Chairperson of Monetary Policy Committee in India ?
 A:-RBI Governor
 B:-RBI Deputy Governor who is in charge of Monetary Policy
 C:-Secretary, Ministry of Finance, Government of India
 D:-CEO of NITI Aayog
 Correct Answer:- Option-A

54. Which one of the following is not an assumption of MM Theory on Capital Structure ?
 A:-No Corporate Tax
 B:-Perfect Capital Market
 C:-Homogeneous Risk Class
 D:-Hundred Percent Retention of Profit
 Correct Answer:- Option-D

55. Who put forwarded 'The Bird-in-the-Hand' argument in connection with dividend policy for the first time ?
 A:-M.H. Miller
 B:-J.E.Krishman
 C:-John Miller
 D:-Modigliani and Miller
 Correct Answer:- Option-B

56. Which of the following best explain the term 'Factoring' ?
 A:-It is a method of settling international payments
 B:-It is a method of using capital assets without owing it
 C:-It is method of cancelling unpaid portion of equity capital
 D:-It is method of short term financing
 Correct Answer:- Option-D

57. Which of the following is treated as a 'Hybrid Security' ?
 A:-Equity Share
 B:-Debenture
 C:-Preference Share
 D:-Treasury Bill
 Correct Answer:- Option-C

58. Using which of the following formula we can calculate operating leverage ?
 A:-
 B:-
 C:-
 D:-
 Correct Answer:- Option-B

59. In BCG matrix, cash cow means what ?
 A:-A products in high growth markets with low market share
 B:-A products in high growth markets with high market share
 C:-A products in low growth markets with low market share
 D:-A products in low growth markets with high market share
 Correct Answer:- Option-D

60. Who of the following suggested ETOP for analysing environment of an organization ?
 A:-William F.Glueck
 B:-Thompson and Strickland
 C:-Dan Schendel and Charles Hofer
 D:-Kenneth Andrews
 Correct Answer:- Option-A

61. Who of the following suggested '4 Cs of Marketing' ?
 A:-Philip Kotler
 B:-E.Jerome McCarthy
 C:-Robert F. Lauterborn
 D:-Alfred Marshall
 Correct Answer:- Option-C

62. Of the following, which is the period of Uruguay Round of Multilateral Trade Negotiations (MTN) conducted within the framework of the GATT ?
 A:-1986 to 1994
 B:-1986 to 2000
 C:-1945 to 1994
 D:-1945 to 1999
 Correct Answer:- Option-A

63. As per the RBI Operating Guidelines for Payments Banks (PB) issued in 2016; which of the following is wrong ?
 A:-The CRR and SLR requirements are equivalent to Commercial Banks
 B:-Payments Banks can accept only savings and current deposits
 C:-Payments Banks can open loan account
 D:-The aggregate limit of deposits per customer shall not exceed Rupees 100,000
 Correct Answer:- Option-C

64. Which of the following is a common pricing practice for homogeneous products ?
 A:-Cost Plus Pricing
 B:-Penetration Pricing
 C:-Skimmed Pricing
 D:-Going Rate Pricing
 Correct Answer:- Option-D

65. SBI was founded on
 A:-`1^(st)` August 1956
 B:-`1^(st)` July 1955
 C:-`1^(st)` August 1955
 D:-`1^(st)` July 1956
 Correct Answer:- Option-B

66. In Ms.Word, inside the print dialogue box, pressing the short cut keys Alt+n is for
 A:-Selecting the number of pages
 B:-Selecting the odd number of pages
 C:-Selecting the name of printer
 D:-Selecting the even number of pages
 Correct Answer:- Option-C

67. In the term `8^(5)` the number '5' represents
 A:-Superscript
 B:-Number script
 C:-Out-script
 D:-Subscript
 Correct Answer:- Option-A

68. Which of the following shortcut keys can be used for increasing the font size, in Ms.Word ?
 A:-ctrl++
 B:-ctrl+-
 C:-ctrl+]
 D:-ctrl+[
 Correct Answer:- Option-C

69. In Ms.Word, pressing ctrl+2 to a selected paragraph will give the result of
 A:-Doubling the font size
 B:-Double underline to text
 C:-Doubling the left margin
 D:-Double line spacing
 Correct Answer:- Option-D

70. The official letters the concluded by
 A:-Yours faithfully
 B:-Yours truly
 C:-Yours obediently
 D:-Yours sincerely
 Correct Answer:- Option-A

71. Which bank is called bankers' bank ?
 A:-SBI
 B:-ICICI
 C:-RBI
 D:-Indian Bank
 Correct Answer:- Option-C

72. In which year the Foreign Exchange Management Act came in to force ?
 A:-2000
 B:-1998
 C:-1999
 D:-2001
 Correct Answer:- Option-A
73:-SIMM stands for
 A:-Simultaneous Integrated Memory Module
 B:-Synchronous Integrated Main Memory
 C:-Single In-line Memory Module
 D:-Synchronous In-line Main Memory
 Ans: C

74:-The time required to position the read/write head over the desired track of a magnetic disk is called
 A:-Seek time
 B:-Access time
 C:-Transfer time
 D:-Delay time
 Ans: A

75:-Each record in a magnetic tape are separated by blank spaces called
 A:-IBG
 B:-IRG
 C:-FAT
 D:-DAT
 Ans: B

76:-Which of the following is an input device ?
 A:-Voice recognition devices
 B:-Voice reproduction devices
 C:-Speech synthesizer
 D:-None of the above
 Ans: A

77:-Give the keyboard shortcuts top change the line spacing to 1.5 lines in MS Word
 A:-Ctrl + 1
 B:-Ctrl + 2
 C:-Ctrl + 4
 D:-Ctrl + 5
 Ans: D

78:-In MS Word Displaying the first letter of the first word of a paragraph in a large font is called
 A:-Bookmark
 B:-Drop Cap
 C:-Word Art
 D:-Smart Art
 Ans: B

79:-The space left between the margin and start of a paragraph in a document
 A:-Alignment
 B:-Page orientation
 C:-Indentation
 D:-Header
 Ans: C

80:-In MS Word Rows and Columns are inserted in the table from the __________ tab under table tools.
 A:-Design
 B:-Page layout
 C:-View
 D:-Layout
 Ans: D

81:-MS Word replaces each merge field in the _________ with the data from the ______ after merging in merge mail option.
 A:-Main document, data source
 B:-Data source, main document
 C:-Main document, merged document
 D:-Merged document, main document
 Ans: A

82:-A ___________ is the effect that we see as the slides in a presentation change over.
 A:-Scaling
 B:-Transformation
 C:-Transition
 D:-Animation
 Ans: C

83:-All formula in Excel must begin with a _________ sign or a = sign.
 A:-*
 B:-+
 C:-(
 D:-Λ
 Ans: B

84:-In MS Excel keyboard short to select an entire worksheet is
 A:-Ctrl + Space bar
 B:-Shift + Space bar
 C:-Ctrl + A
 D:-Shift + A
 Ans: C

85:-Raster images are also known as
 A:-Bitmap images
 B:-Vector image
 C:-Both of the above
 D:-None of the above
 Ans: A

86:-In Photoshop the tool used to lighten and darken areas of an image
 A:-Sponge
 B:-Blend
 C:-Knife
 D:-Dodge
 Ans: D

87:-In Photoshop if you have an image that is too large to fit on the available removable media, we use the option
 A:-Merge channel
 B:-Split channel
 C:-Quick channel
 D:-Remove channel
 Ans: B

88:-In Photoshop the process of adding transition pixels along edges to soften the appearance of curves is called
 A:-Ligatures
 B:-Wrapping
 C:-Anti aliasing
 D:-Kerning
 Ans: C

89:-In relational model a tuple is equivalent to a
 A:-Record
 B:-Database
 C:-Table
 D:-Field
 Ans: A

90:-OLE stands for
 A:-Object Linking and Embossing
 B:-Object Linking and Embedding
 C:-Object Loading and Embossing
 D:-Object Loading and Embedding
 Ans: B

91:-Periodically adding, changing and deleting file records is called
 A:-Modification
 B:-Renewal
 C:-Transformation
 D:-Updation
 Ans: D

92:-The file extension for Access database template is
 A:-ACCDB
 B:-ACCDE
 C:-ACCDT
 D:-ACCDR
 Ans: C

93:-To bring the graphics generated in other application packages, into a PageMaker document the command used is
 A:-Place
 B:-Revert
 C:-Acquire
 D:-Expert
 Ans: A

94:-In Adobe PageMaker to change the space between letters we use
 A:-Scaling
 B:-Expert tracking
 C:-Type style
 D:-Expert kerning
 Ans: D

95:-In Adobe PageMaker which of the following is used to prevent graphics and text form overlapping each other ?
 A:-Lock
 B:-Group
 C:-Mask
 D:-Text wrap
 Ans: D

96:-To create and edit paragraph styles for text typed in or placed into PageMaker the keyboard short cut is
 A:-Ctrl + 1
 B:-Ctrl + 3
 C:-Ctrl + 5
 D:-Ctrl + 7
 Ans: B

97:-To modify an existing selection, in Photoshop we use the option
 A:-Change
 B:-Modify
 C:-Feather
 D:-Transform
 Ans: D

98:-When an I/O device needs response from the operating system it generates
 A:-Interrupt
 B:-Flag signal
 C:-Vibration
 D:-Intercept
 Ans: A

99:-In MS Excel the function ROUND(5.8952) will return
 A:-5.89
 B:-5.9
 C:-5.8
 D:-5.8952
 Ans: B

100:-In MS Word bookmark is used to
 A:-Move to the beginning of the document
 B:-Move to the end of the document
 C:-Move to a specific location in the document
 D:-Combine the pages to make a book
 Ans: C
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