TOURISM ADMINISTRATION AND MANAGEMENT- PAGE 6
TOURISM ADMINISTRATION AND MANAGEMENT MCQs
1. Which amongst the following is not a water bird sanctuary?
(A) Nal Sarovar near Ahmedabad
(B) Point Callimere in Tamil Nadu
(C) Bharatpur in Rajasthan
(D) Karnala near Mumbai
Ans: (D)
2. Which city in India is famous for the Dussehra Festival?
(A) Mumbai
(B) Chennai
(C) Mysore
(D) New Delhi
Ans: (C)
3. This consists of two lists of the gardens and their locations. The candidate has to match an item in one list with an item in the other:
List-I List-II
(Garden) (Location)
(i) Jubilee Park (1) Chandigarh
(ii) Shalimar Bagh (2) Kodaikanal
(iii) Bryant Park (3) Jamshedpur
(iv) Rock Garden (4) Srinagar
Code:
(i) (ii) (iii) (iv)
(A) (2) (3) (4) (1)
(B) (4) (1) (2) (3)
(C) (3) (4) (2) (1)
(D) (1) (2) (3) (4)
Ans: (C)
4. Assertion (A): Outbound Tourism is double than inbound tourism in India.
Reason (R): The competitive pricing strategies of tour operators make the foreign tours attractive and affordable.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (B)
5. This consists of two lists of the Milestones and the development of Tourism. The candidate has to match an item in one list with an item in the other
List-I List-II
(Milestones) (Development of Tourism)
(i) A.D.1275 (1) Grand tour era made travel a status symbol for wealthy individuals seeking to experience cultures of the civilized world.
(ii) 14th to 16th centuries (2) Marco Polo’s travels throughout the far East began to heighten interest in travel and trade
(iii) A.D. 1613 to 1785 (3) Industrial revolution gives rise to technological advances making travel and trade more efficient
(iv) 18th to 19th centuries (4) Trade routes developed as commercial activities grow and merchants ventured into new territories
Code:
(i) (ii) (iii) (iv)
(A) (3) (1) (2) (4)
(B) (1) (3) (2) (4)
(C) (2) (4) (1) (3)
(D) (4) (3) (1) (2)
Ans: (C)
6. Which one of the following statement is correct?
(A) Namakarana is a simple ritual for naming the child
(B) Upanayana is a ceremony of the first tonsure to the child.
(C) Chaula is the thread-giving ceremony to the child.
(D) Annaprasana is the ceremony to uphold vows.
Ans: (A)
7. This consists of two lists of names of Sanctuaries and States, the candidate has to match an item in List – I with an item in the other.
List-I List-II
(Name of Sanctuary) (Name of State)
(i) Radhanagari (1) Maharashtra
(ii) Jaladpara (2) Assam
(iii) Betla (3) Jharkhand
(iv) Manas (4) West Bengal
Code:
(i) (ii) (iii) (iv)
(A) (1) (4) (3) (2)
(B) (4) (2) (1) (3)
(C) (3) (2) (1) (4)
(D) (4) (1) (3) (2)
Ans: (A)
8. Arrange the following monuments in order in which they appeared.
Use the code given below:
I. Charminar
II. Agra Fort
III St George Fort
IV. Golden Temple
Codes:
(A) IV, III, II, I
(B) II, I, III, IV
(C) III, IV, I, II
(D) I, II, III, IV
Ans: (B)
9. Which one of the following statement is not correct?
(A) The temple of Mahadeo is situated in Kashmir
(B) The Jwala Devi temple is in Himachal Pradesh
(C) The Chitrakut temple is in Madhya Pradesh
(D) The Rameshvara temple is on an island between India and Sri Lanka.
Ans: (A)
10. Which one of the following statement is correct?
(A) Ganesh Chaturthi is a very popular festival in Andhra Pradesh
(B) Durga Puja is specially celebrated in Tamil Nadu
(C) Onam is the biggest festival of Kerala.
(D) Pongal festival is celebrated in Karnataka.
Ans: (C)
11. This consists of two lists temples and locations and the candidate has to match an item in one list with an item in the other
List-I List-II
(Name of Temples) (Name of Places)
(i) Sri Krishna (1) Dwarka
(ii) Sri Jagannath (2) Udupi
(iii) Shri Vitthala (3) Puri
(iv) Ranchhor Dasji (4) Pandharpur
Code:
(i) (ii) (iii) (iv)
(A) (2) (3) (1) (4)
(B) (2) (3) (4) (1)
(C) (2) (4) (1) (3)
(D) (2) (1) (4) (3)
Ans: (B)
12. Which one of the following statement is correct?
(A) Buddha attained Mahaparinirvana at Sarnath
(B) Buddha was born in Kusinagara
(C) Buddha attainted enlightment in Bodhgaya
(D) Buddha delivered his first sermon in Lubinivana
Ans: (C)
13. Assertion (A): No permanent structure can be erected upto 100 metres from the high tide line.
Reason (R): The Coastal Zone Regulation Act (CRZ) 2011 is responsible for conservation of coastal area.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
14. For practicising ‘Aero Sports’ at a place, there is need of
I. Ascending Column of air
II. Low Air Pressure
III. Wind Direction
IV. High Air Pressure
(A) I, II, III are correct
(B) II & III are correct
(C) I & II are correct
(D) All are correct
Ans: (A)
15. Which islands are opened for foreign tourists among the Lakshadweep island group?
I. Bangaram
II. Kadmat
III. Minicoy
IV. Andrott
(A) I, II, III are correct
(B) II, III are correct
(C) I, II are correct
(D) All are correct
Ans: (C)
16. This consists of two lists of National Parks / Wild Life Sanctuaries and nearest towns. The candidate has to match an item in one list with an item in the other.
List-I List-II
(National Parks / Wild life Sanctuaries) (Nearest Town)
(i) Jim Corbett (1) Mysore
(ii) Rajaji (2) Jaipur
(iii) Sariska (3) Ram Nagar
(iv) Kabini (4) Haridwar
Code:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (3) (4) (2) (1)
(C) (2) (3) (4) (2)
(D) (3) (4) (2) (1)
Ans: (B)
17. Assertion (A): All Indian Airports have Red and Green Channel.
Reason (R): Tourists with valuable articles should go through Red channel.
(A) Both (A) and (R) are correct.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (D)
18. Calculate the flying time if a flight leaves Chennai (+05.30 hrs) at 8.55 hrs on Monday and arrives Hong Kong (+08.00 hrs) at 16.55 hrs on Monday.
(A) 5.30 hrs
(B) 4.30 hrs
(C) 6.30 hrs
(D) 7.30 hrs
Ans: (A)
19. If a person purchases a ticket in Frankfurt and starts his journey from Frankfurt International Airport, it is a transaction
(A) SITI
(B) SOTI
(C) SITO
(D) SOTO
Ans: (A)
20. A person with Person of Indian Origin (PIO) card gets visa in India for
(A) Six months
(B) Nine months
(C) Two years
(D) Five years
Ans: (D)
21. Match an item in List-I with an item in List-II.
List – I (Name of Founder of Travel Agency) List – II (Nature of Business)
i. Henry Wells 1. Excursion Tours
ii. Richard Cox 2. Bicycle Tours
iii. Thomas Cook 3. Credit Card & Traveller’s Cheque
iv. John C. Dengler 4. Serving British Army Regiment
Codes:
i ii iii iv
(A) 3 2 1 4
(B) 2 1 4 3
(C) 3 4 1 2
(D) 1 4 3 2
Ans: (C)
22. Which was the steamship company that Thomas Cook used for bringing British tourists to India in 1878?
(A) Royale Meridian
(B) Star Cruise
(C) Royale Virgo
(D) Peninsular & Oriental
Ans: (D)
23. Which are the two famous tourist destinations that Thomas Cook used to conduct tour in India in the last quarter of 19th century?
(A) Aurangabad and Darjeeling
(B) Mahabalipuram and Ooty
(C) Agra and Gulmarg
(D) Delhi and Jaipur
Ans: (C)
24. Who is the founder president of IATO?
(A) Subash Goyale
(B) Ram Kohil
(C) Inder Sharma
(D) J.N. Katgara
Ans: (B)
25. Which type of travellers do not see travel as perk but rather as another source of stress?
(A) Leisure travellers
(B) Business travellers
(C) Free Independent travellers
(D) Vacationers
Ans: (B)
26. The concept of value within tourism is to
(A) provide good quality and more offers
(B) develop company systems and process
(C) help companies find ways to optimise the delivery of value
(D) provide more information on tourist product
Ans: (C)
27. The concept of marketing was evolved
(A) after the production approach
(B) after the economy Philosophy
(C) prior to the sales approach
(D) through the production, sales and then the marketing approach
Ans: (D)
28. Cognitive dissonance is caused
(A) during information research
(B) during purchase
(C) by post purchase conflict
(D) by pre-purchase conflict
Ans: (C)
29. The allocation for tourism sector in the Union Budget for 2013-14 is
(A) Rs. 1,269.66 crores
(B) Rs. 1,297.66 crores
(C) Rs. 1,110.96 crores
(D) Rs. 1,010.96 crores
Ans: (B)
30. Business philosophies can be identified within tourism sector as
(i) Product oriented company
(ii) Technology oriented company
(iii) Market oriented company
(iv) Sales oriented company
The candidate has to find the correct answer according to the code:
Codes:
(A) (i), (ii) and (iii) are correct.
(B) (i) and (ii) are correct.
(C) (ii) and (iii) are correct.
(D) (i) and (iv) are correct.
Ans: (A)
31. Deductive research is one that helps in
(A) drawing inference from a general principle to a particular conclusion
(B) drawing from the evidence in the form of conclusion
(C) drawing conclusion on the basis of tentative facts
(D) deriving variables based on observation
Ans: (A)
32. The review of literature aims at
(A) Analysing the data
(B) Identifying the key variables
(C) Selecting Statistical tools
(D) Drawing conclusion
Ans: (B)
33. This consists of two lists of names of variables used in hypothesis generation and the meaning of each variable. The candidate has to match an item in one list with an item in the other:
List – I List – II
i. Independent variable 1. Independent variable other than the one manipulated in an experiment
ii. Explanatory variable 2. The effect in an experiment
iii. Dependent variable 3. Independent variable
iv. Extraneous variable 4. Manipulated variable in an experiment
Codes:
i ii iii iv
(A) 2 3 1 4
(B) 4 3 2 1
(C) 3 1 4 2
(D) 1 2 3 4
Ans: (B)
34. Initiator is the person
(A) who has the financial authority within the group of people to make the purchase.
(B) who actually visits the travel agent and makes the purchase of the travel package.
(C) who actually goes on trip.
(D) who gathers information and starts the purchasing process.
Ans: (D)
35. Tourists who tend to search for authentic experience can be termed as
(A) Drifters
(B) Explorers
(C) Individual mass tourists
(D) Organised mass tourists
Ans: (B)
36. Which one of the following combination is the correct order of Doxey’s Irridex Index Model?
(A) Indifferent – Annoyance – Euphoric – Antagonistic
(B) Antagonistic – Indifferent – Annoyance – Euphoric
(C) Euphoric – Indifferent – Annoyance – Antagonistic
(D) Annoyance – Antagonistic – Indifferent – Euphoric
Ans: (C)
37. Which fundamental issue motivated F.W. Taylor to create a more scientific approach to management?
(A) Work effectiveness
(B) Work place safety
(C) Work efficiency
(D) Worker absenteeism and turnover
Ans: (C)
38. Fayol’s principles of management does not include
(A) Equality
(B) Discipline
(C) Unity of command
(D) Division of work
Ans: (A)
39. Respective of the study of Fayol and Taylor was
(A) Administrative theory, Macro economics
(B) Bureaucratic structures, chains of command
(C) Senior Managers, effective
(D) All managers, First line Managers
Ans: (D)
40. Which one of the following is not a component of synergies?
(A) Economies of scale and scope
(B) Impact of learning curve
(C) Economies of financial strategies
(D) Economies of corporate and competitive positioning
Ans: (B)
41. Which one of the following statement is false?
(A) Acquisition of fixed asset is of no concern to the Finance Manager.
(B) The Finance Manager has to keep a proper balance in the procurement and use of fund.
(C) Finance function is important as any other function in an organisation.
(D) Debentures and Loans from financial institutions are very important source of long-term funds.
Ans: (A)
42. Motives for holding cash do not include:
(A) Transaction motive
(B) Precautionary motive
(C) Speculative motive
(D) Investment motive
Ans: (D)
43. CAPM stands for
(A) Capital Asset Pricing Model
(B) Capital Allocation Pricing Model
(C) Cost Allocation Pricing Model
(D) Cost Asset Pricing Model
Ans: (A)
44. Vertical mergers take place when the firms are involved in
(A) Similar business activities
(B) Similar stage of production or service in the value chain
(C) Different stages of production or services in the value chain
(D) None of the above
Ans: (C)
45. In the Boston Consulting Group (BCG) model, the horizontal and vertical axis represents respectively
(A) Market Demand, Market Price
(B) Market Share, Market Growth Rate
(C) Market Return, Market Risk
(D) Market Supply, Market Securities
Read the passage below and answer the questions that follow. Answer the questions from 46 to 50. Choose your answers from the passage only.
Aspects of the past are increasingly used in the construction of tourism products for a number of expanding and varied markets. Such historical tourism includes trips principally motivated by aspects of the past, but also historical excursions and activities undertaken during non-historically motivated holidays.
The tourism product may be composed of preserved, collected and interpreted historical artefacts, sites, buildings, districts and even whole towns, including memories and associations of places with historical events and personalities. The selection from the past as a quarry of possibilities and its presentation for contemporary consumption results in heritage which may draw upon folklore, mythology and products of the human creative literary and artistic imagination. Historical tourists may be motivated by a search for identity or fantasy.
Historical and heritage tourism are almost synonymous and have an overlapping relationship with many other forms of tourism. These include the historical aspects of cultural, art and festival tourism, many aspects of place-specific and ethnic tourism including flows, costume and gastronomy, and those trips associated with museums, art galleries, monuments and archaeological and historical sites. More broadly, historical tourism accounts for a large proportion of urban tourism.
Ans: (B)
46. Historical aspects are used in the composition of
(A) Tourism products
(B) Economic benefits
(C) Monuments
(D) Palaces
Ans: (A)
47. Tourism products are composed of
(A) Artefacts, sites, towns and historical events
(B) Buildings, districts, memories and historical personalities
(C) None of the above
(D) All the above
Ans: (D)
48. Point out the pair of words which show the synonymity in historical aspects:
(A) Historical and heritage
(B) Historical and community
(C) Heritage and community
(D) Heritage and sustainable tourism
Ans: (A)
49. Tourism based on past is motivated by a search for
(A) Identity or Fantasy
(B) Monuments
(C) Folklores
(D) Mythology
Ans: (A)
50. To know about ethnic aspects of historical tourism one should visit
(A) Libraries
(B) Museums and art galleries
(C) Archives
(D) Palaces
Ans: (B)
(A) Nal Sarovar near Ahmedabad
(B) Point Callimere in Tamil Nadu
(C) Bharatpur in Rajasthan
(D) Karnala near Mumbai
Ans: (D)
2. Which city in India is famous for the Dussehra Festival?
(A) Mumbai
(B) Chennai
(C) Mysore
(D) New Delhi
Ans: (C)
3. This consists of two lists of the gardens and their locations. The candidate has to match an item in one list with an item in the other:
List-I List-II
(Garden) (Location)
(i) Jubilee Park (1) Chandigarh
(ii) Shalimar Bagh (2) Kodaikanal
(iii) Bryant Park (3) Jamshedpur
(iv) Rock Garden (4) Srinagar
Code:
(i) (ii) (iii) (iv)
(A) (2) (3) (4) (1)
(B) (4) (1) (2) (3)
(C) (3) (4) (2) (1)
(D) (1) (2) (3) (4)
Ans: (C)
4. Assertion (A): Outbound Tourism is double than inbound tourism in India.
Reason (R): The competitive pricing strategies of tour operators make the foreign tours attractive and affordable.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (B)
5. This consists of two lists of the Milestones and the development of Tourism. The candidate has to match an item in one list with an item in the other
List-I List-II
(Milestones) (Development of Tourism)
(i) A.D.1275 (1) Grand tour era made travel a status symbol for wealthy individuals seeking to experience cultures of the civilized world.
(ii) 14th to 16th centuries (2) Marco Polo’s travels throughout the far East began to heighten interest in travel and trade
(iii) A.D. 1613 to 1785 (3) Industrial revolution gives rise to technological advances making travel and trade more efficient
(iv) 18th to 19th centuries (4) Trade routes developed as commercial activities grow and merchants ventured into new territories
Code:
(i) (ii) (iii) (iv)
(A) (3) (1) (2) (4)
(B) (1) (3) (2) (4)
(C) (2) (4) (1) (3)
(D) (4) (3) (1) (2)
Ans: (C)
6. Which one of the following statement is correct?
(A) Namakarana is a simple ritual for naming the child
(B) Upanayana is a ceremony of the first tonsure to the child.
(C) Chaula is the thread-giving ceremony to the child.
(D) Annaprasana is the ceremony to uphold vows.
Ans: (A)
7. This consists of two lists of names of Sanctuaries and States, the candidate has to match an item in List – I with an item in the other.
List-I List-II
(Name of Sanctuary) (Name of State)
(i) Radhanagari (1) Maharashtra
(ii) Jaladpara (2) Assam
(iii) Betla (3) Jharkhand
(iv) Manas (4) West Bengal
Code:
(i) (ii) (iii) (iv)
(A) (1) (4) (3) (2)
(B) (4) (2) (1) (3)
(C) (3) (2) (1) (4)
(D) (4) (1) (3) (2)
Ans: (A)
8. Arrange the following monuments in order in which they appeared.
Use the code given below:
I. Charminar
II. Agra Fort
III St George Fort
IV. Golden Temple
Codes:
(A) IV, III, II, I
(B) II, I, III, IV
(C) III, IV, I, II
(D) I, II, III, IV
Ans: (B)
9. Which one of the following statement is not correct?
(A) The temple of Mahadeo is situated in Kashmir
(B) The Jwala Devi temple is in Himachal Pradesh
(C) The Chitrakut temple is in Madhya Pradesh
(D) The Rameshvara temple is on an island between India and Sri Lanka.
Ans: (A)
10. Which one of the following statement is correct?
(A) Ganesh Chaturthi is a very popular festival in Andhra Pradesh
(B) Durga Puja is specially celebrated in Tamil Nadu
(C) Onam is the biggest festival of Kerala.
(D) Pongal festival is celebrated in Karnataka.
Ans: (C)
11. This consists of two lists temples and locations and the candidate has to match an item in one list with an item in the other
List-I List-II
(Name of Temples) (Name of Places)
(i) Sri Krishna (1) Dwarka
(ii) Sri Jagannath (2) Udupi
(iii) Shri Vitthala (3) Puri
(iv) Ranchhor Dasji (4) Pandharpur
Code:
(i) (ii) (iii) (iv)
(A) (2) (3) (1) (4)
(B) (2) (3) (4) (1)
(C) (2) (4) (1) (3)
(D) (2) (1) (4) (3)
Ans: (B)
12. Which one of the following statement is correct?
(A) Buddha attained Mahaparinirvana at Sarnath
(B) Buddha was born in Kusinagara
(C) Buddha attainted enlightment in Bodhgaya
(D) Buddha delivered his first sermon in Lubinivana
Ans: (C)
13. Assertion (A): No permanent structure can be erected upto 100 metres from the high tide line.
Reason (R): The Coastal Zone Regulation Act (CRZ) 2011 is responsible for conservation of coastal area.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
14. For practicising ‘Aero Sports’ at a place, there is need of
I. Ascending Column of air
II. Low Air Pressure
III. Wind Direction
IV. High Air Pressure
(A) I, II, III are correct
(B) II & III are correct
(C) I & II are correct
(D) All are correct
Ans: (A)
15. Which islands are opened for foreign tourists among the Lakshadweep island group?
I. Bangaram
II. Kadmat
III. Minicoy
IV. Andrott
(A) I, II, III are correct
(B) II, III are correct
(C) I, II are correct
(D) All are correct
Ans: (C)
16. This consists of two lists of National Parks / Wild Life Sanctuaries and nearest towns. The candidate has to match an item in one list with an item in the other.
List-I List-II
(National Parks / Wild life Sanctuaries) (Nearest Town)
(i) Jim Corbett (1) Mysore
(ii) Rajaji (2) Jaipur
(iii) Sariska (3) Ram Nagar
(iv) Kabini (4) Haridwar
Code:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (3) (4) (2) (1)
(C) (2) (3) (4) (2)
(D) (3) (4) (2) (1)
Ans: (B)
17. Assertion (A): All Indian Airports have Red and Green Channel.
Reason (R): Tourists with valuable articles should go through Red channel.
(A) Both (A) and (R) are correct.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (D)
18. Calculate the flying time if a flight leaves Chennai (+05.30 hrs) at 8.55 hrs on Monday and arrives Hong Kong (+08.00 hrs) at 16.55 hrs on Monday.
(A) 5.30 hrs
(B) 4.30 hrs
(C) 6.30 hrs
(D) 7.30 hrs
Ans: (A)
19. If a person purchases a ticket in Frankfurt and starts his journey from Frankfurt International Airport, it is a transaction
(A) SITI
(B) SOTI
(C) SITO
(D) SOTO
Ans: (A)
20. A person with Person of Indian Origin (PIO) card gets visa in India for
(A) Six months
(B) Nine months
(C) Two years
(D) Five years
Ans: (D)
21. Match an item in List-I with an item in List-II.
List – I (Name of Founder of Travel Agency) List – II (Nature of Business)
i. Henry Wells 1. Excursion Tours
ii. Richard Cox 2. Bicycle Tours
iii. Thomas Cook 3. Credit Card & Traveller’s Cheque
iv. John C. Dengler 4. Serving British Army Regiment
Codes:
i ii iii iv
(A) 3 2 1 4
(B) 2 1 4 3
(C) 3 4 1 2
(D) 1 4 3 2
Ans: (C)
22. Which was the steamship company that Thomas Cook used for bringing British tourists to India in 1878?
(A) Royale Meridian
(B) Star Cruise
(C) Royale Virgo
(D) Peninsular & Oriental
Ans: (D)
23. Which are the two famous tourist destinations that Thomas Cook used to conduct tour in India in the last quarter of 19th century?
(A) Aurangabad and Darjeeling
(B) Mahabalipuram and Ooty
(C) Agra and Gulmarg
(D) Delhi and Jaipur
Ans: (C)
24. Who is the founder president of IATO?
(A) Subash Goyale
(B) Ram Kohil
(C) Inder Sharma
(D) J.N. Katgara
Ans: (B)
25. Which type of travellers do not see travel as perk but rather as another source of stress?
(A) Leisure travellers
(B) Business travellers
(C) Free Independent travellers
(D) Vacationers
Ans: (B)
26. The concept of value within tourism is to
(A) provide good quality and more offers
(B) develop company systems and process
(C) help companies find ways to optimise the delivery of value
(D) provide more information on tourist product
Ans: (C)
27. The concept of marketing was evolved
(A) after the production approach
(B) after the economy Philosophy
(C) prior to the sales approach
(D) through the production, sales and then the marketing approach
Ans: (D)
28. Cognitive dissonance is caused
(A) during information research
(B) during purchase
(C) by post purchase conflict
(D) by pre-purchase conflict
Ans: (C)
29. The allocation for tourism sector in the Union Budget for 2013-14 is
(A) Rs. 1,269.66 crores
(B) Rs. 1,297.66 crores
(C) Rs. 1,110.96 crores
(D) Rs. 1,010.96 crores
Ans: (B)
30. Business philosophies can be identified within tourism sector as
(i) Product oriented company
(ii) Technology oriented company
(iii) Market oriented company
(iv) Sales oriented company
The candidate has to find the correct answer according to the code:
Codes:
(A) (i), (ii) and (iii) are correct.
(B) (i) and (ii) are correct.
(C) (ii) and (iii) are correct.
(D) (i) and (iv) are correct.
Ans: (A)
31. Deductive research is one that helps in
(A) drawing inference from a general principle to a particular conclusion
(B) drawing from the evidence in the form of conclusion
(C) drawing conclusion on the basis of tentative facts
(D) deriving variables based on observation
Ans: (A)
32. The review of literature aims at
(A) Analysing the data
(B) Identifying the key variables
(C) Selecting Statistical tools
(D) Drawing conclusion
Ans: (B)
33. This consists of two lists of names of variables used in hypothesis generation and the meaning of each variable. The candidate has to match an item in one list with an item in the other:
List – I List – II
i. Independent variable 1. Independent variable other than the one manipulated in an experiment
ii. Explanatory variable 2. The effect in an experiment
iii. Dependent variable 3. Independent variable
iv. Extraneous variable 4. Manipulated variable in an experiment
Codes:
i ii iii iv
(A) 2 3 1 4
(B) 4 3 2 1
(C) 3 1 4 2
(D) 1 2 3 4
Ans: (B)
34. Initiator is the person
(A) who has the financial authority within the group of people to make the purchase.
(B) who actually visits the travel agent and makes the purchase of the travel package.
(C) who actually goes on trip.
(D) who gathers information and starts the purchasing process.
Ans: (D)
35. Tourists who tend to search for authentic experience can be termed as
(A) Drifters
(B) Explorers
(C) Individual mass tourists
(D) Organised mass tourists
Ans: (B)
36. Which one of the following combination is the correct order of Doxey’s Irridex Index Model?
(A) Indifferent – Annoyance – Euphoric – Antagonistic
(B) Antagonistic – Indifferent – Annoyance – Euphoric
(C) Euphoric – Indifferent – Annoyance – Antagonistic
(D) Annoyance – Antagonistic – Indifferent – Euphoric
Ans: (C)
37. Which fundamental issue motivated F.W. Taylor to create a more scientific approach to management?
(A) Work effectiveness
(B) Work place safety
(C) Work efficiency
(D) Worker absenteeism and turnover
Ans: (C)
38. Fayol’s principles of management does not include
(A) Equality
(B) Discipline
(C) Unity of command
(D) Division of work
Ans: (A)
39. Respective of the study of Fayol and Taylor was
(A) Administrative theory, Macro economics
(B) Bureaucratic structures, chains of command
(C) Senior Managers, effective
(D) All managers, First line Managers
Ans: (D)
40. Which one of the following is not a component of synergies?
(A) Economies of scale and scope
(B) Impact of learning curve
(C) Economies of financial strategies
(D) Economies of corporate and competitive positioning
Ans: (B)
41. Which one of the following statement is false?
(A) Acquisition of fixed asset is of no concern to the Finance Manager.
(B) The Finance Manager has to keep a proper balance in the procurement and use of fund.
(C) Finance function is important as any other function in an organisation.
(D) Debentures and Loans from financial institutions are very important source of long-term funds.
Ans: (A)
42. Motives for holding cash do not include:
(A) Transaction motive
(B) Precautionary motive
(C) Speculative motive
(D) Investment motive
Ans: (D)
43. CAPM stands for
(A) Capital Asset Pricing Model
(B) Capital Allocation Pricing Model
(C) Cost Allocation Pricing Model
(D) Cost Asset Pricing Model
Ans: (A)
44. Vertical mergers take place when the firms are involved in
(A) Similar business activities
(B) Similar stage of production or service in the value chain
(C) Different stages of production or services in the value chain
(D) None of the above
Ans: (C)
45. In the Boston Consulting Group (BCG) model, the horizontal and vertical axis represents respectively
(A) Market Demand, Market Price
(B) Market Share, Market Growth Rate
(C) Market Return, Market Risk
(D) Market Supply, Market Securities
Read the passage below and answer the questions that follow. Answer the questions from 46 to 50. Choose your answers from the passage only.
Aspects of the past are increasingly used in the construction of tourism products for a number of expanding and varied markets. Such historical tourism includes trips principally motivated by aspects of the past, but also historical excursions and activities undertaken during non-historically motivated holidays.
The tourism product may be composed of preserved, collected and interpreted historical artefacts, sites, buildings, districts and even whole towns, including memories and associations of places with historical events and personalities. The selection from the past as a quarry of possibilities and its presentation for contemporary consumption results in heritage which may draw upon folklore, mythology and products of the human creative literary and artistic imagination. Historical tourists may be motivated by a search for identity or fantasy.
Historical and heritage tourism are almost synonymous and have an overlapping relationship with many other forms of tourism. These include the historical aspects of cultural, art and festival tourism, many aspects of place-specific and ethnic tourism including flows, costume and gastronomy, and those trips associated with museums, art galleries, monuments and archaeological and historical sites. More broadly, historical tourism accounts for a large proportion of urban tourism.
Ans: (B)
46. Historical aspects are used in the composition of
(A) Tourism products
(B) Economic benefits
(C) Monuments
(D) Palaces
Ans: (A)
47. Tourism products are composed of
(A) Artefacts, sites, towns and historical events
(B) Buildings, districts, memories and historical personalities
(C) None of the above
(D) All the above
Ans: (D)
48. Point out the pair of words which show the synonymity in historical aspects:
(A) Historical and heritage
(B) Historical and community
(C) Heritage and community
(D) Heritage and sustainable tourism
Ans: (A)
49. Tourism based on past is motivated by a search for
(A) Identity or Fantasy
(B) Monuments
(C) Folklores
(D) Mythology
Ans: (A)
50. To know about ethnic aspects of historical tourism one should visit
(A) Libraries
(B) Museums and art galleries
(C) Archives
(D) Palaces
Ans: (B)
51. In Tourism marketing, if supply exceeds demand
(A) There is near certainty of price-cutting by major competitors
(B) There is more likely to be a mismatch between the holding expectations and destination experiences
(C) It takes long time to expand the product service offering
(D) The service provider will charge a premium price
Ans: (A)
52. In the context of “Theme Park” Excitement will be referred to as
(A) Core product
(B) Tangible product
(C) Augmented product
(D) Facilitating product
Ans: (A)
53. When a marketer modify an exiting product for the current market, he is said to be following
(A) Market development strategy
(B) Market penetration strategy
(C) Product development strategy
(D) Diversification strategy
Ans: (C)
54. Which of the following is considered as a challenge faced by destination marketer?
(A) Limited budgets
(B) Politics
(C) External environment
(D) All of the above
Ans: (D)
55. Assertion (A): Motivation in research is desire to get a research degree along with its consequential benefits.
Reason (R): Research relies on experience or observation alone.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (C)
56. Match List – I with List – II:
List – I List – II
(Types of Hypothesis Test) (Characteristics)
I. Wilcoxon matched pairs signed – Ranks test 1. A univariate hypothesis test using the standard normal distribution
II. Binomial Test 2. To analyses the differences between the paired observations taking into the magnitude of the differences
III. Kolmogorov- Smirnov One Sample Test 3. A goodness-off it statistical test for dichotomous variables
IV. Z-Test 4. A goodness of fit test that compares the cumulative distribution function for a variable with specified distribution
Codes:
I II III IV
(A) 1 3 4 2
(B) 2 3 4 1
(C) 3 4 2 1
(D) 2 3 1 4
Ans: (B)
57. Which one of the following is not a non-parametric?
(A) ‘t’-Test
(B) Mann-Whitney ‘U’ Test
(C) Chi-square Test
(D) K-S Two Sample Test
Ans: (A)
58. Match List – I with List – II:
List – I List – II
(Types of Hypothesis) (Characteristics)
I. Phi coefficient 1. To examine the differences among means for two or more population groups
II. F-test 2. To use the rank value of each case
III. Anova 3. To measure the strength of association
IV. Kruskal- Wallis test 4. To do a statistical test of the equality of the variances of two populations
Codes:
I II III IV
(A) 1 2 3 4
(B) 2 3 4 1
(C) 3 4 1 2
(D) 3 1 4 2
Ans: (C)
59. The ability of followers to perform their jobs independently and to assume additional responsibilities in their desire to achieve success is called
(A) Maturity
(B) Authority
(C) Aggressiveness
(D) Assertiveness
Ans: (A)
60. All of the following are main activities in evaluating information except
(A) Acquiring information
(B) Comparing value with cost of information
(C) Selecting data to be evaluated
(D) Using information in decision making
Ans: (D)
61. The characteristics of the individual who should be hired for the job are indicated by the
(A) Job analysis
(B) Job description
(C) Job specification
(D) Job identification
Ans: (C)
62. Decentralizing an organisation is a structural change aimed at
(A) Reducing the cost of coordination
(B) Increasing the controllability of subunits
(C) Increasing motivation
(D) All of the above
Ans: (D)
63. The following statement concerning the grapevine is not correct?
(A) Grapevine generally is irregularly used in organizations.
(B) A grapevine can and often does generate harmful rumours.
(C) The grapevine is used largely to serve the self-interests of the people within it.
(D) In time and with proper pressure, the grapevine can be eliminated.
Ans: (D)
64. Which of the following is not a fixed cost?
(A) Cost of maintenance
(B) Depreciation
(C) Rent
(D) Cost of labour
Ans: (D)
65. Total assets turnover is
(A) Cost of goods sold/ Average total assets
(B) Cost of goods sold/ Average fixed assets
(C) Cost of goods sold /Average capital employed
(D) Cost of goods sold/ Net working capital
Ans: (A)
66. Cash receipts and payments relating to future contracts, forward contracts, option contracts and swap contracts when the contracts are held for dealing or trading purpose is considered to be an example of
(A) Cash flow from operating activities
(B) Cash flow from financing activities
(C) Cash flow from investing activities
(D) None of the above
Ans: (A)
67. Profitability in relation to investments is not measured by
(A) Return assets
(B) Return on capital employed
(C) Return on shareholder’s equity
(D) Expenses ratio
Ans: (D)
68. India is a member of the Executive Council of UNWTO continuously since how many years?
(A) 15
(B) 17
(C) 18
(D) 19
Ans: (D)
69. The Ministry of Tourism is according high priority to the development of tourism related infrastructure for which external loan assistance is provided by the Japan International Cooperation Agency (JICA) for the development of
I. Ajanta-Ellora
II. Uttar Pradesh Buddhist circuit
III. Bihar Buddhist circuit
IV. Nagarjunkonda-Amravati
Codes:
(A) I is correct.
(B) I & II is correct.
(C) I and III are correct.
(D) All are correct.
Ans: (B)
70. Visa on arrival scheme on India is not extended to the citizens of which country?
(A) Finland
(B) Japan
(C) Cambodia
(D) Kazakhstan
Ans: (D)
Read the passage below and answer the questions from (71 – 75):
The online travel company has brought about remarkable changes in the travel trade business in the last one decade. Both online travel agents and the users of travel services are being benefited, resulting in many traditional travel companies moving to on-line portal to reach out the mass markets. In the cutthroat competition, majority of them have not even reached the break-even point due to the more bargaining power of customers and principal service providers. Barring a selected few on-line travel companies other best performers are finding difficult to overcome the chronic problems of making customer satisfied by adopting pricing and cost strategies.
Under this circumstance, XYZ consultant was appointed to prepare a research report on the problems that largely affected the on-line travel companies to reach at break-even point. The consulting firm submitted the report after making both qualitative and quantitative research studies. The study included well-structured open ended and close-ended questions along with demographic and independent statements pertaining to the research problems. The consulting firm used the hypothesis to test the differences between the users and non-users of services; lower-middle-higher income group; educated-non-educated, public private jobs; business-leisure travel; budget-high-end spenders.
The questionnaire also contained ordinal scale with likert type to elicit opinions from a sample of 5000 respondents from 20 cities comprising big metro cities. The consultant submitted the report with many suggestions.
71. The problem for which the consultant was appointed includes one of the following:
(A) More bargaining power
(B) Reaching larger market
(C) Break-even point
(D) All the above
Ans: (D)
72. Which one of the following research method was adopted in the first stage to explore the problem?
(A) Quantitative research
(B) Qualitative research
(C) Descriptive research
(D) All the above
Ans: (B)
73. Which one of the hypothesis test is appropriate for the users and no-users of service?
(A) ‘T’ Test
(B) ANOVA Test
(C) MANOVA Test
(D) Friedman Rank Test
Ans: (A)
74. Which one of the appropriate analysis may be used to draw logical conclusion of the statement type question in likert scale?
(A) Reliability Analysis
(B) Standard Analysis
(C) Factor Analysis
(D) Trend Analysis
Ans: (C)
75. Which one of the following is the standard level of testing the significance of hypothesis test?
(A) 0.10
(B) 0.20
(C) 0.05
(D) 0.01
Ans: (C)
76. Which pricing strategy/approach that SOTC has adopted for the promotion of In-box holiday package?
(A) Premium pricing
(B) Under-cut pricing
(C) Cost-plus pricing
(D) Skimmed the cream pricing
Ans: (B)
77. Which one of the pricing strategy that most of the low cost airlines adopted in the recent time?
(A) Cost-based pricing
(B) Psychological pricing
(C) Competition oriented pricing
(D) Buyer-based pricing
Ans: (D)
78. The wholesale tour operator use the yield management for one of the following:
(A) Lowering the price to meet expected demand
(B) Increasing the price to meet expected demand
(C) Maximizing the productivity
(D) Maximizing the customer’s expectations
Ans: (A)
79. Which one is not a true function of a wholesale tour operator?
(A) It assembles the services to be sold in a single price tag.
(B) It directly provides ground services at all the places.
(C) It makes a direct deal with all principle service providers.
(D) It takes care of International transport and departure.
Ans: (B)
80. Which one of the following is a function of a travel agent?
(A) It acts as a ground operator.
(B) It retails the package tour.
(C) It deals with foreign exchange.
(D) It is accountable to the cancellation of tour.
Ans: (B)
81. Assertion (A): Ecological approach is time consuming but sustainable for meeting the need of present and future.
Reason (R): An ecological approach to tourism planning emphasizes on the need for local control over the development process in satisfying local needs.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
82. Candidate has to match an item in List-I with an item in the List-II:
List – I (Rural Tourism Sites) List – II (State)
i. Khultabad – Sulibhanjan 1. Gujarat
ii. Kumbalangi 2. Kerala
iii. Hodka 3. Karnataka
iv. Banavasi 4. Maharashtra
Codes:
i ii iii iv
(A) 4 2 1 3
(B) 4 3 2 1
(C) 3 2 1 4
(D) 2 3 4 1
Ans: (A)
83. This consist of two lists of books and authors and the candidate has to match an item in one list with an item in the other:
List – I Books List – II Authors
i. Tourism: A Community Approach 1. Hall C.M.
ii. Tourism Planning & Policy 2. Murphy
iii. Tourism Planning 3. Dredge D. and Jenkins J.
iv. Tourism Destinations 4. Davidson, R. and Maitland, R.
Codes:
i ii iii iv
(A) 2 3 1 4
(B) 1 2 3 4
(C) 3 4 1 2
(D) 4 3 2 1
Ans: (A)
84. According to Getz and Hall, which one of the following is not a part of the Five approaches of tourismplanning at the destination level?
(A) Boosterism
(B) An economic, industry-oriented approach
(C) A cultural approach
(D) A sustainable approach
Ans: (C)
85. Assertion (A): The National Tourism policy of 2002 is meant for informing hygiene, protecting the environment and building infrastructure.
Reason (R): It has certain negative impacts due to lack of well defined policy and planning approach.
Codes:
(A) Both (A) and (R) are true, (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: (A)
86. Assertion (A): Policy and planning are complementary to each other in laying a solid foundation of tourism development in any country.
Reason (R): Tourism planning is formulated for pro-poor tourism and pro-people tourism.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation of (A).
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (B)
87. The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as
(A) Organizing
(B) Planning
(C) Controlling
(D) Leading
Ans: (C)
88. Large scale action plans of an organisation for interacting with environment in order to achieve long-term goals refers to
(A) Actions
(B) Objectives
(C) Strategic goals
(D) Strategies
Ans: (D)
89. Adam Smith in his book ‘Wealth of Nations’ described the breakdown of jobs into narrow and repetitive tasks and called this
(A) Work denomination
(B) Assembly lines
(C) Division of labour
(D) Common factor of work
Ans: (C)
90. The Hawthorne studies were initially devised to study
(A) productivity levels of groups Versus individuals.
(B) the effect of noise on employee productivity.
(C) the effect of illumination levels on employee productivity.
(D) the effect of co-operative versus competitive organisational environments on productivity.
Ans: (C)
91. Spans of Management control create structures with different levels of management
(A) Narrow, Flat
(B) Wide, Unpredictable
(C) Narrow, Tall
(D) Wide, Tall
Ans: (C)
92. Data when organised in a meaningful way, the results are called
(A) A database
(B) Information
(C) Artificial intelligence
(D) An expert system
Ans: (B)
93. Match an item in List-I with an item in List-II:
List – I (Books Name) List – II (Author)
i. Principles of Scientific Management 1. Maslow
ii. General & Industrial Management 2. Henry Fayol
iii. Motivation & Personality 3. Peter Drucker
iv. The Practice of Management 4. F.W. Taylor
Codes:
i ii iii iv
(A) 4 2 1 3
(B) 3 1 2 4
(C) 2 3 1 4
(D) 1 4 2 3
Ans: (A)
94. A positive Net Present Value (NPV) means
(i) The project earns rate of return higher than the firm’s cost of capital.
(ii) The project’s rate of return is equal to the firm’s cost of capital.
(iii) The firm’s cost of capital is more than the project’s rate of return.
(iv) The firm’s cost of capital is equal to annual revenue from project.
The candidate has to find the correct answer using the code:
Codes:
(A) (i), (ii) and (iii) are correct.
(B) (i) and (ii) are correct.
(C) (i) and (iii) are correct.
(D) (i) is correct.
Ans: (D)
95. Which of the following belongs to BOTH money and capital market?
(A) Treasury bills
(B) Commercial banks
(C) Stock Market
(D) Derivative market
Ans: (B)
96. Which of the following is not an example of money market?
(A) Commercial bills market
(B) Debt market
(C) Call-money market
(D) Treasury bills
Ans: (B)
97. Financial leverage is calculated as
(A) Percentage change in EBIT Percentage change in sales
(B) Percentage change in EPS Perentage change in EBIT
(C) Percentage change in EPS Percentage change in Sales
(D) Percentage change in EBIT Percentae change in EPS
Ans: (B)
98. Experimental type of research is carried out when
(i) the problem clarity is very high.
(ii) the problem clarity is comparatively moderate.
(iii) the casual relationships between variables are investigated rigorously.
(iv) the problem clarity is low.
The candidate has to find the correct answer using the code:
Codes:
(A) (i) and (ii) are correct.
(B) (i) and (iii) are correct.
(C) (iii) and (iv) are correct.
(D) (i) and (iv) are correct.
Ans: (A)
99. The research problem can never be classified as
(A) Simple and complex
(B) Well defined and ill-defined
(C) Tame and wicked
(D) Soft system and creative
Ans: (D)
100. Portfolio of products that an organisation offers to one market or several is known as
(A) Product life cycle
(B) Positioning mix
(C) Product mix
(D) Brandicide
Ans: (C)
(A) There is near certainty of price-cutting by major competitors
(B) There is more likely to be a mismatch between the holding expectations and destination experiences
(C) It takes long time to expand the product service offering
(D) The service provider will charge a premium price
Ans: (A)
52. In the context of “Theme Park” Excitement will be referred to as
(A) Core product
(B) Tangible product
(C) Augmented product
(D) Facilitating product
Ans: (A)
53. When a marketer modify an exiting product for the current market, he is said to be following
(A) Market development strategy
(B) Market penetration strategy
(C) Product development strategy
(D) Diversification strategy
Ans: (C)
54. Which of the following is considered as a challenge faced by destination marketer?
(A) Limited budgets
(B) Politics
(C) External environment
(D) All of the above
Ans: (D)
55. Assertion (A): Motivation in research is desire to get a research degree along with its consequential benefits.
Reason (R): Research relies on experience or observation alone.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (C)
56. Match List – I with List – II:
List – I List – II
(Types of Hypothesis Test) (Characteristics)
I. Wilcoxon matched pairs signed – Ranks test 1. A univariate hypothesis test using the standard normal distribution
II. Binomial Test 2. To analyses the differences between the paired observations taking into the magnitude of the differences
III. Kolmogorov- Smirnov One Sample Test 3. A goodness-off it statistical test for dichotomous variables
IV. Z-Test 4. A goodness of fit test that compares the cumulative distribution function for a variable with specified distribution
Codes:
I II III IV
(A) 1 3 4 2
(B) 2 3 4 1
(C) 3 4 2 1
(D) 2 3 1 4
Ans: (B)
57. Which one of the following is not a non-parametric?
(A) ‘t’-Test
(B) Mann-Whitney ‘U’ Test
(C) Chi-square Test
(D) K-S Two Sample Test
Ans: (A)
58. Match List – I with List – II:
List – I List – II
(Types of Hypothesis) (Characteristics)
I. Phi coefficient 1. To examine the differences among means for two or more population groups
II. F-test 2. To use the rank value of each case
III. Anova 3. To measure the strength of association
IV. Kruskal- Wallis test 4. To do a statistical test of the equality of the variances of two populations
Codes:
I II III IV
(A) 1 2 3 4
(B) 2 3 4 1
(C) 3 4 1 2
(D) 3 1 4 2
Ans: (C)
59. The ability of followers to perform their jobs independently and to assume additional responsibilities in their desire to achieve success is called
(A) Maturity
(B) Authority
(C) Aggressiveness
(D) Assertiveness
Ans: (A)
60. All of the following are main activities in evaluating information except
(A) Acquiring information
(B) Comparing value with cost of information
(C) Selecting data to be evaluated
(D) Using information in decision making
Ans: (D)
61. The characteristics of the individual who should be hired for the job are indicated by the
(A) Job analysis
(B) Job description
(C) Job specification
(D) Job identification
Ans: (C)
62. Decentralizing an organisation is a structural change aimed at
(A) Reducing the cost of coordination
(B) Increasing the controllability of subunits
(C) Increasing motivation
(D) All of the above
Ans: (D)
63. The following statement concerning the grapevine is not correct?
(A) Grapevine generally is irregularly used in organizations.
(B) A grapevine can and often does generate harmful rumours.
(C) The grapevine is used largely to serve the self-interests of the people within it.
(D) In time and with proper pressure, the grapevine can be eliminated.
Ans: (D)
64. Which of the following is not a fixed cost?
(A) Cost of maintenance
(B) Depreciation
(C) Rent
(D) Cost of labour
Ans: (D)
65. Total assets turnover is
(A) Cost of goods sold/ Average total assets
(B) Cost of goods sold/ Average fixed assets
(C) Cost of goods sold /Average capital employed
(D) Cost of goods sold/ Net working capital
Ans: (A)
66. Cash receipts and payments relating to future contracts, forward contracts, option contracts and swap contracts when the contracts are held for dealing or trading purpose is considered to be an example of
(A) Cash flow from operating activities
(B) Cash flow from financing activities
(C) Cash flow from investing activities
(D) None of the above
Ans: (A)
67. Profitability in relation to investments is not measured by
(A) Return assets
(B) Return on capital employed
(C) Return on shareholder’s equity
(D) Expenses ratio
Ans: (D)
68. India is a member of the Executive Council of UNWTO continuously since how many years?
(A) 15
(B) 17
(C) 18
(D) 19
Ans: (D)
69. The Ministry of Tourism is according high priority to the development of tourism related infrastructure for which external loan assistance is provided by the Japan International Cooperation Agency (JICA) for the development of
I. Ajanta-Ellora
II. Uttar Pradesh Buddhist circuit
III. Bihar Buddhist circuit
IV. Nagarjunkonda-Amravati
Codes:
(A) I is correct.
(B) I & II is correct.
(C) I and III are correct.
(D) All are correct.
Ans: (B)
70. Visa on arrival scheme on India is not extended to the citizens of which country?
(A) Finland
(B) Japan
(C) Cambodia
(D) Kazakhstan
Ans: (D)
Read the passage below and answer the questions from (71 – 75):
The online travel company has brought about remarkable changes in the travel trade business in the last one decade. Both online travel agents and the users of travel services are being benefited, resulting in many traditional travel companies moving to on-line portal to reach out the mass markets. In the cutthroat competition, majority of them have not even reached the break-even point due to the more bargaining power of customers and principal service providers. Barring a selected few on-line travel companies other best performers are finding difficult to overcome the chronic problems of making customer satisfied by adopting pricing and cost strategies.
Under this circumstance, XYZ consultant was appointed to prepare a research report on the problems that largely affected the on-line travel companies to reach at break-even point. The consulting firm submitted the report after making both qualitative and quantitative research studies. The study included well-structured open ended and close-ended questions along with demographic and independent statements pertaining to the research problems. The consulting firm used the hypothesis to test the differences between the users and non-users of services; lower-middle-higher income group; educated-non-educated, public private jobs; business-leisure travel; budget-high-end spenders.
The questionnaire also contained ordinal scale with likert type to elicit opinions from a sample of 5000 respondents from 20 cities comprising big metro cities. The consultant submitted the report with many suggestions.
71. The problem for which the consultant was appointed includes one of the following:
(A) More bargaining power
(B) Reaching larger market
(C) Break-even point
(D) All the above
Ans: (D)
72. Which one of the following research method was adopted in the first stage to explore the problem?
(A) Quantitative research
(B) Qualitative research
(C) Descriptive research
(D) All the above
Ans: (B)
73. Which one of the hypothesis test is appropriate for the users and no-users of service?
(A) ‘T’ Test
(B) ANOVA Test
(C) MANOVA Test
(D) Friedman Rank Test
Ans: (A)
74. Which one of the appropriate analysis may be used to draw logical conclusion of the statement type question in likert scale?
(A) Reliability Analysis
(B) Standard Analysis
(C) Factor Analysis
(D) Trend Analysis
Ans: (C)
75. Which one of the following is the standard level of testing the significance of hypothesis test?
(A) 0.10
(B) 0.20
(C) 0.05
(D) 0.01
Ans: (C)
76. Which pricing strategy/approach that SOTC has adopted for the promotion of In-box holiday package?
(A) Premium pricing
(B) Under-cut pricing
(C) Cost-plus pricing
(D) Skimmed the cream pricing
Ans: (B)
77. Which one of the pricing strategy that most of the low cost airlines adopted in the recent time?
(A) Cost-based pricing
(B) Psychological pricing
(C) Competition oriented pricing
(D) Buyer-based pricing
Ans: (D)
78. The wholesale tour operator use the yield management for one of the following:
(A) Lowering the price to meet expected demand
(B) Increasing the price to meet expected demand
(C) Maximizing the productivity
(D) Maximizing the customer’s expectations
Ans: (A)
79. Which one is not a true function of a wholesale tour operator?
(A) It assembles the services to be sold in a single price tag.
(B) It directly provides ground services at all the places.
(C) It makes a direct deal with all principle service providers.
(D) It takes care of International transport and departure.
Ans: (B)
80. Which one of the following is a function of a travel agent?
(A) It acts as a ground operator.
(B) It retails the package tour.
(C) It deals with foreign exchange.
(D) It is accountable to the cancellation of tour.
Ans: (B)
81. Assertion (A): Ecological approach is time consuming but sustainable for meeting the need of present and future.
Reason (R): An ecological approach to tourism planning emphasizes on the need for local control over the development process in satisfying local needs.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
82. Candidate has to match an item in List-I with an item in the List-II:
List – I (Rural Tourism Sites) List – II (State)
i. Khultabad – Sulibhanjan 1. Gujarat
ii. Kumbalangi 2. Kerala
iii. Hodka 3. Karnataka
iv. Banavasi 4. Maharashtra
Codes:
i ii iii iv
(A) 4 2 1 3
(B) 4 3 2 1
(C) 3 2 1 4
(D) 2 3 4 1
Ans: (A)
83. This consist of two lists of books and authors and the candidate has to match an item in one list with an item in the other:
List – I Books List – II Authors
i. Tourism: A Community Approach 1. Hall C.M.
ii. Tourism Planning & Policy 2. Murphy
iii. Tourism Planning 3. Dredge D. and Jenkins J.
iv. Tourism Destinations 4. Davidson, R. and Maitland, R.
Codes:
i ii iii iv
(A) 2 3 1 4
(B) 1 2 3 4
(C) 3 4 1 2
(D) 4 3 2 1
Ans: (A)
84. According to Getz and Hall, which one of the following is not a part of the Five approaches of tourismplanning at the destination level?
(A) Boosterism
(B) An economic, industry-oriented approach
(C) A cultural approach
(D) A sustainable approach
Ans: (C)
85. Assertion (A): The National Tourism policy of 2002 is meant for informing hygiene, protecting the environment and building infrastructure.
Reason (R): It has certain negative impacts due to lack of well defined policy and planning approach.
Codes:
(A) Both (A) and (R) are true, (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: (A)
86. Assertion (A): Policy and planning are complementary to each other in laying a solid foundation of tourism development in any country.
Reason (R): Tourism planning is formulated for pro-poor tourism and pro-people tourism.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation of (A).
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (B)
87. The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as
(A) Organizing
(B) Planning
(C) Controlling
(D) Leading
Ans: (C)
88. Large scale action plans of an organisation for interacting with environment in order to achieve long-term goals refers to
(A) Actions
(B) Objectives
(C) Strategic goals
(D) Strategies
Ans: (D)
89. Adam Smith in his book ‘Wealth of Nations’ described the breakdown of jobs into narrow and repetitive tasks and called this
(A) Work denomination
(B) Assembly lines
(C) Division of labour
(D) Common factor of work
Ans: (C)
90. The Hawthorne studies were initially devised to study
(A) productivity levels of groups Versus individuals.
(B) the effect of noise on employee productivity.
(C) the effect of illumination levels on employee productivity.
(D) the effect of co-operative versus competitive organisational environments on productivity.
Ans: (C)
91. Spans of Management control create structures with different levels of management
(A) Narrow, Flat
(B) Wide, Unpredictable
(C) Narrow, Tall
(D) Wide, Tall
Ans: (C)
92. Data when organised in a meaningful way, the results are called
(A) A database
(B) Information
(C) Artificial intelligence
(D) An expert system
Ans: (B)
93. Match an item in List-I with an item in List-II:
List – I (Books Name) List – II (Author)
i. Principles of Scientific Management 1. Maslow
ii. General & Industrial Management 2. Henry Fayol
iii. Motivation & Personality 3. Peter Drucker
iv. The Practice of Management 4. F.W. Taylor
Codes:
i ii iii iv
(A) 4 2 1 3
(B) 3 1 2 4
(C) 2 3 1 4
(D) 1 4 2 3
Ans: (A)
94. A positive Net Present Value (NPV) means
(i) The project earns rate of return higher than the firm’s cost of capital.
(ii) The project’s rate of return is equal to the firm’s cost of capital.
(iii) The firm’s cost of capital is more than the project’s rate of return.
(iv) The firm’s cost of capital is equal to annual revenue from project.
The candidate has to find the correct answer using the code:
Codes:
(A) (i), (ii) and (iii) are correct.
(B) (i) and (ii) are correct.
(C) (i) and (iii) are correct.
(D) (i) is correct.
Ans: (D)
95. Which of the following belongs to BOTH money and capital market?
(A) Treasury bills
(B) Commercial banks
(C) Stock Market
(D) Derivative market
Ans: (B)
96. Which of the following is not an example of money market?
(A) Commercial bills market
(B) Debt market
(C) Call-money market
(D) Treasury bills
Ans: (B)
97. Financial leverage is calculated as
(A) Percentage change in EBIT Percentage change in sales
(B) Percentage change in EPS Perentage change in EBIT
(C) Percentage change in EPS Percentage change in Sales
(D) Percentage change in EBIT Percentae change in EPS
Ans: (B)
98. Experimental type of research is carried out when
(i) the problem clarity is very high.
(ii) the problem clarity is comparatively moderate.
(iii) the casual relationships between variables are investigated rigorously.
(iv) the problem clarity is low.
The candidate has to find the correct answer using the code:
Codes:
(A) (i) and (ii) are correct.
(B) (i) and (iii) are correct.
(C) (iii) and (iv) are correct.
(D) (i) and (iv) are correct.
Ans: (A)
99. The research problem can never be classified as
(A) Simple and complex
(B) Well defined and ill-defined
(C) Tame and wicked
(D) Soft system and creative
Ans: (D)
100. Portfolio of products that an organisation offers to one market or several is known as
(A) Product life cycle
(B) Positioning mix
(C) Product mix
(D) Brandicide
Ans: (C)