TOURISM ADMINISTRATION AND MANAGEMENT- PAGE 13
TOURISM ADMINISTRATION AND MANAGEMENT MCQs
1. Assertion (A) : Popular beach resorts of Europe commonly use sensitivity pricing method.
Reason (R) : This method allows for high prices when demand is high and for low prices when demand is low regardless of the cost of the product.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
2. Match List-I with List-II :
List-I (Name of Temples)
List-II (Name of Dynasties)
i. Shore temple 1. Chandellas
ii. Chenna Keshava 2. Hoysala
iii. Khajuraho 3. Pallava
iv. Lepakshi 4. Vijayanagara
Codes : i ii iii iv
(A) 3 2 1 4
(B) 4 2 3 1
(C) 2 1 4 3 (D) 1 3 2 4
Ans: A
3. The Wild Ass sanctuary is located in
(A) Junagadh (B) Jamnagar (C) Ranthambhor (D) Little Rann of Kutch
Ans: D
4. The government of India declared the Tiger as the National Animal in the year
(A) November, 1968. (B) December, 1969. (C) January, 1971. (D) November, 1972.
Ans: D
5. The National tree of India is
(A) Pipal tree (B) Baniyan tree (C) Tamarind tree (D) Neem tree
Ans: A
6. Study of heritage is divided into two parts such as
(A) Economic and anthropology (B) Anthropology and history (C) Cultural and natural heritage (D) Heritage of birds and animals
Ans: C
7. Match List-I with List-II :
List-I (Books) List-II (Authors)
a. Harshacharita i. Jayadeva
b. Gitagovinda ii. Bana
c. Rajatarangini iii. Vishnu sharma
d. Panchatantra iv. Kalhana
Codes : a b c d
(A) ii i iv iii
(B) iii i iv ii
(C) iv ii iii i
(D) i iii iv ii
Ans: A
8. Assertion (A) : The colosseum at Rome is one of the largest amphitheatres in the world.
Reason (R) : It was built by 12000 slaves from Jerusalem.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: B
9. Vivekananda rock temple is situated in
(A) Madurai (B) Mahabalipuram (C) Kanyakumari (D) Kanjeepuram
Ans: C
10. Assertion (A) : Retained customers are much more profitable than new one’s because they purchase more frequently.
Reason (R) : The benefits to an organisation for maintaining and developing a loyal customer base are numerous, but they are linked directly to the bottom line.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
11. Match the List-I with List-II.
The List-I consists models applied across a range of industries to review effectiveness and to identify the available opportunities.
List-II highlights their unique characteristics List-I List-II
i. Portfolio Analysis 1. Present market trend and the level of loyalty of consumers
ii. Competitor Analysis 2. Improving profitability by diversifying their activities
iii. Segmentation Analysis 3. Undertaken early in planning process to bring and independent, fresh vision
iv. Swot Analysis 4. Categorized customers will be more satisfied with the offerings
Codes : i ii iii iv
(A) 2 3 4 1 (B) 3 4 1 2
(C) 4 3 2 1 (D) 2 1 4 3
Ans: D
12. A technique used to promote a product at locations where it is being sold is known as :
(A) premiums (B) P-O-P displays (C) ambient advertising (D) sweepstakes
Ans: B
13. Developing a creative strategy requires which of the following message steps ?
(A) Identification, planning, generation and evaluation (B) Planning, designing, timing and generation
(C) Generation, evaluation, selection and execution (D) Identification, evaluation, selection and execution
Ans: C
14. The process by which an individual selects, organizes and interprets information to create a meaningful picture of the world is
(A) Motivation (B) Perception (C) Learning (D) Belief
Ans: B
15. Which of the following two permissible statistical tools used when opinions are collected in nominal scale ?
(A) ANOVA & Regression (B) Chi-square & Binomial test (C) Friedman & Correlation (D) E-test & Z-test
Ans: B
16. Which is the correct meaning of nonparametric test ?
(A) It is a hypothesis testing procedures to measure variable on a nominal scale.
(B) It is a test of hypothesis to measure variables collected in an interval scale.
(C) It is a measurement of variables with the help of a ratio scale.
(D) It is a method of testing hypothesis with staple scale.
Ans: A
17. Mann-Whitnny independent sample test falls in the category of
(A) Parametric test (B) Symmetric test (C) Median test (D) Non-parametric test
Ans: D
18. Regression analysis is a statistical procedure for analyzing associate relationship between a
(A) Non-metric dependent variable and one independent variable
(B) Metric dependent variable and more independent variable
(C) Non-metric independent variable and one or more dependent variable
(D) Metric dependent variable and one or more independent variables
Ans: D
19. Snowball sampling is a
(A) Probability sampling technique to gather data in an informal way
(B) Non-probability sampling technique to gather data in a formal way
(C) Census method of collecting data with the help of key focused group
(D) Method of selecting respondents randomenly and subsequently with the help of reference
Ans: D
20. According to the survey by National Geographic and International Poling firm Globescan on 17 large countries, which country stands first in “Greendex-2010” for better environment ?
(A) Brazil (B) New Zealand (C) South Africa (D) India
Ans: D
21. Match List – I with List – II :
List – I List – II (Name of the Company / Travel agency) (Year of establishment)
I. Thomas Cook India Ltd. 1. 1963
II. SITA World Travel, India 2. 1948
III. Mercury Travels 3. 1978
IV. Travel Corporation of India (TCI) 4. 1961
Codes : I II III IV
(A) 1 3 4 2
(B) 4 1 2 3
(C) 3 1 2 4
(D) 2 4 1 3
Ans: C
22. J.N. Katgara is described as the first Indian to establish the travel agency business in India. Name the agency which he established in 1920.
(A) Jeena & Company (B) Lee & Muirhead India Pvt. Ltd.
(C) Jamnadas and Co. Ltd. (D) Mercury Travels
Ans: A
23. In which city, Office of Bureau of Immigration is not located ?
(A) Hyderabad (B) Amritsar (C) Varanasi (D) Bangaluru
Ans: C
24. Match List – I with List – II :
List – I List – II (Type of US Visa) (Description)
I. F-1 1. Visitor Visa Tourism
II. M 2. Foreign Student Visa
III. B-2 3. Vocational Student
IV. I 4. Foreign Media
Codes : I II III IV
(A) 2 3 1 4 (B) 3 2 1 4
(C) 2 1 3 4 (D) 1 2 3 4
Ans: A
25. Who was the most influential travel agent in Egypt during the last quarter of 19th century ?
(A) J.N. Katgara (B) John Thompson (C) John Mason Cook (D) Cox
Ans: C
26. The people element in service marketing mix includes
(A) Customers only (B) Employees only (C) All human actors (D) Suppliers only
Ans: C
27. A customer in a bar purchasing a glass of beer may go right to the purchase decision skipping information search and evaluation is referred
(A) Automatic response loop (B) Post purchase behavior
(C) Consumer response management (D) Customer relationship
Ans: A
28. Who adopted the product life cycle model to the tourism industry and created Tourism Area Life Cycle Theory in 1980 ?
(A) Baum Tom (B) Butler R.W. (C) Cooper, Chris (D) Oliver R.L.
Ans: B
29. Markets segmented into lightmedium and heavy user groups refers to
(A) Psychographic segmentation (B) Behavioural segmentation
(C) Demographic segmentation (D) Geographic segmentation
Ans: B
30. Market coverage strategies include
(A) Concentrated marketing (B) Structural attractiveness
(C) Physical attribute differentiation (D) Order routine specification
Ans: A
31. Necessary involvement of the service providers emotions in the delivery of service is termed as
(A) Service culture (B) Organisation culture (C) Emotional labour (D) Emotional appeals
Ans: C
32. In recreational planning, a new technique was followed from 1990 and it is defined as follows. Indicate the correct definition.
(A) It is known as carrying capacity technique (B) It is known as Delphi technique.
(C) It is known as recreation and tourism planning. (D) Recreational planning and managements.
Ans: B
33. “Incredible India” campaign was launched in the year
(A) 2000 (B) 2001 (C) 2002 (D) 2003
Ans: C
34. In 1975 the Irritation Index Theory was presented by
(A) Butler, R.W (B) Doxey, GV (C) Roxy, D.C (D) Jaffri, J
Ans: B
35. Match List – I with List – II :
List – I List – II (Measurement of Scale) (Example of scale)
I. Nominal 1. Attitudinal Scale : 10-20, 21-30, 31-40, 41-50 etc.
II. Ordinal 2. Attitude : Favourable – unfavourable
III. Infernal 3. Income above average, Average, below average
IV. Ratio 4. Age, years/ months
Codes : I II III IV
(A) 2 4 2 1 (B) 2 3 1 4
(C) 1 2 3 4 (D) 3 2 1 4
Ans: B
36. Match List – I with List – II :
List – I List – II (Types of Studies) (Characteristics)
I. Trend Studies 1. Cross-sectional or longitudinal
II. Cohort Studies 2. Through analysis of an individual
III. Case Studies 3. Placebo experimental design
IV. Blind Studies 4. Past, Present and future
Codes : I II III IV
(A) 1 3 4 2 (B) 2 3 1 4
(C) 4 1 2 3 (D) 3 2 1 4
Ans: C
37. Relationship of two or more variables is examined excluding some other variables in case of
(A) Complex correlations (B) Multiple correlations (C) Partial correlations (D) Single correlations
Ans: C
38. The central unit indicates the sample distribution of means when it
(A) is always normal
(B) is always normal for large sample size
(C) approaches normality due to increase in sample size
(D) approaches normality only when it exceeds more than 10,000 sample size
Ans: C
39. Cross-sectional research design is described as
(A) a type of research design used to gather data from the entire population more than once.
(B) a type of research design applied to assimilation of data from an identified population frequency.
(C) a type of research design involved to collect information from a small sample in two successive times.
(D) a type of research design involving the collection of information from any given sample population elements only once.
Ans: A
40. Emigration check not required (ECNR), status passport are granted to
I. Indian Nationals from abroad
II. All holders of diplomatic passport
III. All income tax payers
IV. All graduates and professional degree holders
Codes :
(A) I, II, III are correct.
(B) II, III & IV are correct.
(C) All of the above are correct.
(D) Only IV is correct.
Ans: C
41. Repetitiveness is identified as a major dimension of
(A) Communicating (B) Directing (C) Leadership (D) Planning
Ans: D
42. According to Maslow’s Theory of Need Hierarchy
(A) Higher order needs would be satisfied first. (B) Lower order needs would be satisfied first.
(C) There is no pattern of satisfaction of need. (D) Need and wants are one and same.
Ans: B
43. Measuring performance, comparing measured performance to standards and taking corrective action are the three main steps in
(A) Directing process (B) Controlling process
(C) Planning process (D) Communicating process
Ans: B
44. The minimum rate of return, which the investors of firm expect to earn on its investment proposal is called
(A) Cost of capital (B) Value of investment (C) Inflows (D) Current liabilities
Ans: A
45. Which one of the following is not a trading account item ?
(A) Purchases (B) Fuel (C) Power (D) Salary to Sales Manager
Ans: D
Read the passage below and answer the questions that follow based on understanding of the passage Answer (46 – 50) :
The Collage Technique Collage (Schlackman, 1989 : Solomon et al., 1999; Schiffman and Kanuk 2000 : Moisander and Valtonen, 2006) is a projective technique that can be described as a method in which participants are asked to represent a topic or phenomenon visually by composing and gluing together a collage of images drawings and texts on a piece of cardboard or paper (Moisander and Valtonen, 2006; 96). From this representation, an interpretation is made using a perceptual diagram that differentiates three perceptual levels; observation level, evaluative level and levels of values and feelings. The observation level considers the most objective image about the resources of the city, including tangible resources, such as infrastructure, urban development and buildings and intangible resources such as traditions, customs and personality traits associated with the residents (Kotler et al., 1993.) The evaluative level reveals their attitudes towards each one of the issues identified in the preceding level and, finally, the last level reflects the subjective perception of the city, linked with the values and feelings that it transmits (Laaksonen et al., 2006).
46. Collage technique is
(A) to show the images of destinations to the tourists. (B) to provide accommodation on cheaper rate.
(C) to provide travelling cost. (D) to display peculiar sites to the tourists.
Ans: A
47. Collage research method is
(A) Quantitative method of research (B) Qualitative method of research
(C) Survey and data collection method (D) Snow-balling method
Ans: B
48. Tangible resources are
(A) Infrastructure (B) Urban development (C) Buildings (D) All of the above
Ans: D
49. Intangible resources are
(A) Palaces to visit (B) Hotels to stay
(C) Restaurant to eat (D) None of the above
Ans: D
50. Collage Research Method represents
(A) Neutral image of the city (B) Subjective Perception of the city
(C) Objective Perception of the city (D) Traditional image of the city
Ans: B
Reason (R) : This method allows for high prices when demand is high and for low prices when demand is low regardless of the cost of the product.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
2. Match List-I with List-II :
List-I (Name of Temples)
List-II (Name of Dynasties)
i. Shore temple 1. Chandellas
ii. Chenna Keshava 2. Hoysala
iii. Khajuraho 3. Pallava
iv. Lepakshi 4. Vijayanagara
Codes : i ii iii iv
(A) 3 2 1 4
(B) 4 2 3 1
(C) 2 1 4 3 (D) 1 3 2 4
Ans: A
3. The Wild Ass sanctuary is located in
(A) Junagadh (B) Jamnagar (C) Ranthambhor (D) Little Rann of Kutch
Ans: D
4. The government of India declared the Tiger as the National Animal in the year
(A) November, 1968. (B) December, 1969. (C) January, 1971. (D) November, 1972.
Ans: D
5. The National tree of India is
(A) Pipal tree (B) Baniyan tree (C) Tamarind tree (D) Neem tree
Ans: A
6. Study of heritage is divided into two parts such as
(A) Economic and anthropology (B) Anthropology and history (C) Cultural and natural heritage (D) Heritage of birds and animals
Ans: C
7. Match List-I with List-II :
List-I (Books) List-II (Authors)
a. Harshacharita i. Jayadeva
b. Gitagovinda ii. Bana
c. Rajatarangini iii. Vishnu sharma
d. Panchatantra iv. Kalhana
Codes : a b c d
(A) ii i iv iii
(B) iii i iv ii
(C) iv ii iii i
(D) i iii iv ii
Ans: A
8. Assertion (A) : The colosseum at Rome is one of the largest amphitheatres in the world.
Reason (R) : It was built by 12000 slaves from Jerusalem.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: B
9. Vivekananda rock temple is situated in
(A) Madurai (B) Mahabalipuram (C) Kanyakumari (D) Kanjeepuram
Ans: C
10. Assertion (A) : Retained customers are much more profitable than new one’s because they purchase more frequently.
Reason (R) : The benefits to an organisation for maintaining and developing a loyal customer base are numerous, but they are linked directly to the bottom line.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
11. Match the List-I with List-II.
The List-I consists models applied across a range of industries to review effectiveness and to identify the available opportunities.
List-II highlights their unique characteristics List-I List-II
i. Portfolio Analysis 1. Present market trend and the level of loyalty of consumers
ii. Competitor Analysis 2. Improving profitability by diversifying their activities
iii. Segmentation Analysis 3. Undertaken early in planning process to bring and independent, fresh vision
iv. Swot Analysis 4. Categorized customers will be more satisfied with the offerings
Codes : i ii iii iv
(A) 2 3 4 1 (B) 3 4 1 2
(C) 4 3 2 1 (D) 2 1 4 3
Ans: D
12. A technique used to promote a product at locations where it is being sold is known as :
(A) premiums (B) P-O-P displays (C) ambient advertising (D) sweepstakes
Ans: B
13. Developing a creative strategy requires which of the following message steps ?
(A) Identification, planning, generation and evaluation (B) Planning, designing, timing and generation
(C) Generation, evaluation, selection and execution (D) Identification, evaluation, selection and execution
Ans: C
14. The process by which an individual selects, organizes and interprets information to create a meaningful picture of the world is
(A) Motivation (B) Perception (C) Learning (D) Belief
Ans: B
15. Which of the following two permissible statistical tools used when opinions are collected in nominal scale ?
(A) ANOVA & Regression (B) Chi-square & Binomial test (C) Friedman & Correlation (D) E-test & Z-test
Ans: B
16. Which is the correct meaning of nonparametric test ?
(A) It is a hypothesis testing procedures to measure variable on a nominal scale.
(B) It is a test of hypothesis to measure variables collected in an interval scale.
(C) It is a measurement of variables with the help of a ratio scale.
(D) It is a method of testing hypothesis with staple scale.
Ans: A
17. Mann-Whitnny independent sample test falls in the category of
(A) Parametric test (B) Symmetric test (C) Median test (D) Non-parametric test
Ans: D
18. Regression analysis is a statistical procedure for analyzing associate relationship between a
(A) Non-metric dependent variable and one independent variable
(B) Metric dependent variable and more independent variable
(C) Non-metric independent variable and one or more dependent variable
(D) Metric dependent variable and one or more independent variables
Ans: D
19. Snowball sampling is a
(A) Probability sampling technique to gather data in an informal way
(B) Non-probability sampling technique to gather data in a formal way
(C) Census method of collecting data with the help of key focused group
(D) Method of selecting respondents randomenly and subsequently with the help of reference
Ans: D
20. According to the survey by National Geographic and International Poling firm Globescan on 17 large countries, which country stands first in “Greendex-2010” for better environment ?
(A) Brazil (B) New Zealand (C) South Africa (D) India
Ans: D
21. Match List – I with List – II :
List – I List – II (Name of the Company / Travel agency) (Year of establishment)
I. Thomas Cook India Ltd. 1. 1963
II. SITA World Travel, India 2. 1948
III. Mercury Travels 3. 1978
IV. Travel Corporation of India (TCI) 4. 1961
Codes : I II III IV
(A) 1 3 4 2
(B) 4 1 2 3
(C) 3 1 2 4
(D) 2 4 1 3
Ans: C
22. J.N. Katgara is described as the first Indian to establish the travel agency business in India. Name the agency which he established in 1920.
(A) Jeena & Company (B) Lee & Muirhead India Pvt. Ltd.
(C) Jamnadas and Co. Ltd. (D) Mercury Travels
Ans: A
23. In which city, Office of Bureau of Immigration is not located ?
(A) Hyderabad (B) Amritsar (C) Varanasi (D) Bangaluru
Ans: C
24. Match List – I with List – II :
List – I List – II (Type of US Visa) (Description)
I. F-1 1. Visitor Visa Tourism
II. M 2. Foreign Student Visa
III. B-2 3. Vocational Student
IV. I 4. Foreign Media
Codes : I II III IV
(A) 2 3 1 4 (B) 3 2 1 4
(C) 2 1 3 4 (D) 1 2 3 4
Ans: A
25. Who was the most influential travel agent in Egypt during the last quarter of 19th century ?
(A) J.N. Katgara (B) John Thompson (C) John Mason Cook (D) Cox
Ans: C
26. The people element in service marketing mix includes
(A) Customers only (B) Employees only (C) All human actors (D) Suppliers only
Ans: C
27. A customer in a bar purchasing a glass of beer may go right to the purchase decision skipping information search and evaluation is referred
(A) Automatic response loop (B) Post purchase behavior
(C) Consumer response management (D) Customer relationship
Ans: A
28. Who adopted the product life cycle model to the tourism industry and created Tourism Area Life Cycle Theory in 1980 ?
(A) Baum Tom (B) Butler R.W. (C) Cooper, Chris (D) Oliver R.L.
Ans: B
29. Markets segmented into lightmedium and heavy user groups refers to
(A) Psychographic segmentation (B) Behavioural segmentation
(C) Demographic segmentation (D) Geographic segmentation
Ans: B
30. Market coverage strategies include
(A) Concentrated marketing (B) Structural attractiveness
(C) Physical attribute differentiation (D) Order routine specification
Ans: A
31. Necessary involvement of the service providers emotions in the delivery of service is termed as
(A) Service culture (B) Organisation culture (C) Emotional labour (D) Emotional appeals
Ans: C
32. In recreational planning, a new technique was followed from 1990 and it is defined as follows. Indicate the correct definition.
(A) It is known as carrying capacity technique (B) It is known as Delphi technique.
(C) It is known as recreation and tourism planning. (D) Recreational planning and managements.
Ans: B
33. “Incredible India” campaign was launched in the year
(A) 2000 (B) 2001 (C) 2002 (D) 2003
Ans: C
34. In 1975 the Irritation Index Theory was presented by
(A) Butler, R.W (B) Doxey, GV (C) Roxy, D.C (D) Jaffri, J
Ans: B
35. Match List – I with List – II :
List – I List – II (Measurement of Scale) (Example of scale)
I. Nominal 1. Attitudinal Scale : 10-20, 21-30, 31-40, 41-50 etc.
II. Ordinal 2. Attitude : Favourable – unfavourable
III. Infernal 3. Income above average, Average, below average
IV. Ratio 4. Age, years/ months
Codes : I II III IV
(A) 2 4 2 1 (B) 2 3 1 4
(C) 1 2 3 4 (D) 3 2 1 4
Ans: B
36. Match List – I with List – II :
List – I List – II (Types of Studies) (Characteristics)
I. Trend Studies 1. Cross-sectional or longitudinal
II. Cohort Studies 2. Through analysis of an individual
III. Case Studies 3. Placebo experimental design
IV. Blind Studies 4. Past, Present and future
Codes : I II III IV
(A) 1 3 4 2 (B) 2 3 1 4
(C) 4 1 2 3 (D) 3 2 1 4
Ans: C
37. Relationship of two or more variables is examined excluding some other variables in case of
(A) Complex correlations (B) Multiple correlations (C) Partial correlations (D) Single correlations
Ans: C
38. The central unit indicates the sample distribution of means when it
(A) is always normal
(B) is always normal for large sample size
(C) approaches normality due to increase in sample size
(D) approaches normality only when it exceeds more than 10,000 sample size
Ans: C
39. Cross-sectional research design is described as
(A) a type of research design used to gather data from the entire population more than once.
(B) a type of research design applied to assimilation of data from an identified population frequency.
(C) a type of research design involved to collect information from a small sample in two successive times.
(D) a type of research design involving the collection of information from any given sample population elements only once.
Ans: A
40. Emigration check not required (ECNR), status passport are granted to
I. Indian Nationals from abroad
II. All holders of diplomatic passport
III. All income tax payers
IV. All graduates and professional degree holders
Codes :
(A) I, II, III are correct.
(B) II, III & IV are correct.
(C) All of the above are correct.
(D) Only IV is correct.
Ans: C
41. Repetitiveness is identified as a major dimension of
(A) Communicating (B) Directing (C) Leadership (D) Planning
Ans: D
42. According to Maslow’s Theory of Need Hierarchy
(A) Higher order needs would be satisfied first. (B) Lower order needs would be satisfied first.
(C) There is no pattern of satisfaction of need. (D) Need and wants are one and same.
Ans: B
43. Measuring performance, comparing measured performance to standards and taking corrective action are the three main steps in
(A) Directing process (B) Controlling process
(C) Planning process (D) Communicating process
Ans: B
44. The minimum rate of return, which the investors of firm expect to earn on its investment proposal is called
(A) Cost of capital (B) Value of investment (C) Inflows (D) Current liabilities
Ans: A
45. Which one of the following is not a trading account item ?
(A) Purchases (B) Fuel (C) Power (D) Salary to Sales Manager
Ans: D
Read the passage below and answer the questions that follow based on understanding of the passage Answer (46 – 50) :
The Collage Technique Collage (Schlackman, 1989 : Solomon et al., 1999; Schiffman and Kanuk 2000 : Moisander and Valtonen, 2006) is a projective technique that can be described as a method in which participants are asked to represent a topic or phenomenon visually by composing and gluing together a collage of images drawings and texts on a piece of cardboard or paper (Moisander and Valtonen, 2006; 96). From this representation, an interpretation is made using a perceptual diagram that differentiates three perceptual levels; observation level, evaluative level and levels of values and feelings. The observation level considers the most objective image about the resources of the city, including tangible resources, such as infrastructure, urban development and buildings and intangible resources such as traditions, customs and personality traits associated with the residents (Kotler et al., 1993.) The evaluative level reveals their attitudes towards each one of the issues identified in the preceding level and, finally, the last level reflects the subjective perception of the city, linked with the values and feelings that it transmits (Laaksonen et al., 2006).
46. Collage technique is
(A) to show the images of destinations to the tourists. (B) to provide accommodation on cheaper rate.
(C) to provide travelling cost. (D) to display peculiar sites to the tourists.
Ans: A
47. Collage research method is
(A) Quantitative method of research (B) Qualitative method of research
(C) Survey and data collection method (D) Snow-balling method
Ans: B
48. Tangible resources are
(A) Infrastructure (B) Urban development (C) Buildings (D) All of the above
Ans: D
49. Intangible resources are
(A) Palaces to visit (B) Hotels to stay
(C) Restaurant to eat (D) None of the above
Ans: D
50. Collage Research Method represents
(A) Neutral image of the city (B) Subjective Perception of the city
(C) Objective Perception of the city (D) Traditional image of the city
Ans: B
51. A type of tourist who seeks novelty at all costs even discomfort and danger and avoids contact with other tourists
(A) Drifter (B) Adventurer (C) Psychocentric (D) Diver
Ans: A
52. During which period India celebrated “Explore India Year” ?
(A) 1981 – 1982 (B) 1991 – 1992 (C) 1999 – 2000 (D) 2009 – 2010
Ans: C
53. The term ‘Gastronomy” refers to an aspect of
(A) Space tourism (B) Medical tourism (C) Cultural tourism (D) Marine tourism
Ans: C
54. The headquarter of UNWTO is situated at
(A) Paris (B) London (C) New York (D) Madrid
Ans: D
55. What percentage of oxygen is used in gas cylinder of SCUBA diving ?
(A) 100 % (B) 80 % (C) 60 % (D) 50 %
Ans: C
56. Mughal official name of Tajmahal is
(A) Begum Mumtaz Makbara (B) Roza-i Munawwara
(C) Roza-i Mumtaz Begum (D) Roza-i Mumtaz Mahal
Ans: B
57. Complete tourism study should comprise the study of
(A) Geography, environment and ecology (B) History, heritage and culture (C) Economics and Management (D) All of the above
Ans: D
58. Imambara is
(A) a congregational mosque (B) a large hall for observing Muharram and for storing tazias
(C) audience hall (D) a residential centre for spiritual study
Ans: B
59. What is equivalent of one nautical mile, used in aviation and shipping ?
(A) 1.852 km (B) 1.610 km (C) 1.230 km (D) 1.100 km
Ans: A
60. Match List – I with List – II :
List – I List – II (River) (Origin of place)
I. Narmada 1. Mahabaleshwar
II. Tapi 2. Brahmagiri
III. Kaveri 3. Betul
IV. Krishna 4. Amarkantak
Codes : I II III IV
(A) 4 3 2 1
(B) 4 2 3 1
(C) 1 2 3 4
(D) 2 1 4 3
Ans: A
61. The coral reefs in India are found at
I. The Gulf of Mannar
II. Andaman and Nicobar Islands
III. Lakshadweep Islands
IV. Diu Island
Codes :
(A) I, II, III and IV are correct.
(B) I, II, III and IV are not correct.
(C) I, II and III are only correct.
(D) I, III and IV are only correct.
Ans: C
62. Avoidance, accommodating, competing, compromising and collaborating are the five options available for
(A) Organisational conflict resolution (B) Employee dispute resolution
(C) Labour dispute resolution (D) Industrial dispute resolution
Ans: A
63. Kitchen profit is also termed as gross profit and is calculated on the basis of the formula
(A) Sales – Food cost + Labour cost = Kitchen profit or Gross profit
(B) Sales – Food cost = Kitchen profit or Gross profit
(C) Sales – Ingredient cost + Labour cost = Kitchen profit or Gross profit
(D) Sales – Overheads + Labour cost = Kitchen profit or Gross profit
Ans: B
64. Kitchen stewarding in a hotel is responsible for
(A) Wine service (B) Garbage disposal (C) Salad preparation (D) Still room
Ans: B
65. Match List – I with List – II :
List – I List – II (Term) (Statements)
I. Continental Plan 1. No meals are included in the room tariff
II. Modified American Plan 2. All meals are included in the room tariff
III. American Plan 3. Only breakfast is included in the room tariff
IV. European Plan 4. Breakfast and one meal is included in the room tariff
Codes : I II III IV
(A) 2 3 1 4
(B) 1 2 4 3
(C) 4 1 3 2
(D) 3 4 2 1
Ans: D
66. Which cruise ship was grounded off at Tuscan Island (near Italy) on January 16, 2012 ?
(A) Star Cruise (B) Oasis (C) Costa Concordia (D) Elizabeth
Ans: C
67. Which is the largest cruise ship in the world ?
(A) Oasis (B) Queen Merry II (C) Star Libra (D) RCCL Caribbean
Ans: A
68. Which is not a major sea port of India ?
(A) Ennore (B) Tuticorin (C) Vishakhapatnam (D) Yanam
Ans: D
(A) Drifter (B) Adventurer (C) Psychocentric (D) Diver
Ans: A
52. During which period India celebrated “Explore India Year” ?
(A) 1981 – 1982 (B) 1991 – 1992 (C) 1999 – 2000 (D) 2009 – 2010
Ans: C
53. The term ‘Gastronomy” refers to an aspect of
(A) Space tourism (B) Medical tourism (C) Cultural tourism (D) Marine tourism
Ans: C
54. The headquarter of UNWTO is situated at
(A) Paris (B) London (C) New York (D) Madrid
Ans: D
55. What percentage of oxygen is used in gas cylinder of SCUBA diving ?
(A) 100 % (B) 80 % (C) 60 % (D) 50 %
Ans: C
56. Mughal official name of Tajmahal is
(A) Begum Mumtaz Makbara (B) Roza-i Munawwara
(C) Roza-i Mumtaz Begum (D) Roza-i Mumtaz Mahal
Ans: B
57. Complete tourism study should comprise the study of
(A) Geography, environment and ecology (B) History, heritage and culture (C) Economics and Management (D) All of the above
Ans: D
58. Imambara is
(A) a congregational mosque (B) a large hall for observing Muharram and for storing tazias
(C) audience hall (D) a residential centre for spiritual study
Ans: B
59. What is equivalent of one nautical mile, used in aviation and shipping ?
(A) 1.852 km (B) 1.610 km (C) 1.230 km (D) 1.100 km
Ans: A
60. Match List – I with List – II :
List – I List – II (River) (Origin of place)
I. Narmada 1. Mahabaleshwar
II. Tapi 2. Brahmagiri
III. Kaveri 3. Betul
IV. Krishna 4. Amarkantak
Codes : I II III IV
(A) 4 3 2 1
(B) 4 2 3 1
(C) 1 2 3 4
(D) 2 1 4 3
Ans: A
61. The coral reefs in India are found at
I. The Gulf of Mannar
II. Andaman and Nicobar Islands
III. Lakshadweep Islands
IV. Diu Island
Codes :
(A) I, II, III and IV are correct.
(B) I, II, III and IV are not correct.
(C) I, II and III are only correct.
(D) I, III and IV are only correct.
Ans: C
62. Avoidance, accommodating, competing, compromising and collaborating are the five options available for
(A) Organisational conflict resolution (B) Employee dispute resolution
(C) Labour dispute resolution (D) Industrial dispute resolution
Ans: A
63. Kitchen profit is also termed as gross profit and is calculated on the basis of the formula
(A) Sales – Food cost + Labour cost = Kitchen profit or Gross profit
(B) Sales – Food cost = Kitchen profit or Gross profit
(C) Sales – Ingredient cost + Labour cost = Kitchen profit or Gross profit
(D) Sales – Overheads + Labour cost = Kitchen profit or Gross profit
Ans: B
64. Kitchen stewarding in a hotel is responsible for
(A) Wine service (B) Garbage disposal (C) Salad preparation (D) Still room
Ans: B
65. Match List – I with List – II :
List – I List – II (Term) (Statements)
I. Continental Plan 1. No meals are included in the room tariff
II. Modified American Plan 2. All meals are included in the room tariff
III. American Plan 3. Only breakfast is included in the room tariff
IV. European Plan 4. Breakfast and one meal is included in the room tariff
Codes : I II III IV
(A) 2 3 1 4
(B) 1 2 4 3
(C) 4 1 3 2
(D) 3 4 2 1
Ans: D
66. Which cruise ship was grounded off at Tuscan Island (near Italy) on January 16, 2012 ?
(A) Star Cruise (B) Oasis (C) Costa Concordia (D) Elizabeth
Ans: C
67. Which is the largest cruise ship in the world ?
(A) Oasis (B) Queen Merry II (C) Star Libra (D) RCCL Caribbean
Ans: A
68. Which is not a major sea port of India ?
(A) Ennore (B) Tuticorin (C) Vishakhapatnam (D) Yanam
Ans: D