PUBLIC RELATIONS- PAGE 1
PUBLIC RELATIONS MCQ- PAGE 1
1. The following training aims to provide broad training to enable the trainee to take up a wide variety of tasks within his field of specialisation:
(A) demonstration (B) on-the-job training (C) apprenticeship (D) all of the above
Ans: C
2. The HR plans of any organization does not includes:
(A) personnel plans (B) compensation plans (C) production plans (D) training and development plans
Ans: C
3. Which training method is widely used for human relations and leadership training?
(A) role playing (B) business games (C) case study method (D) job rotation
Ans: A
4. The situation in which the subordinates collude to rate high each other :
(A) logrolling (B) dialog rolling (C) up rating (D) lenient/strict tendency
Ans: A
5. Comparison of on-the-job behaviour before and after training programs is classified as :
(A) measuring reaction (B) measuring learning (C) measuring behaviour (D) measuring results
Ans: C
6. A systematic method to teach skills for job while presenting facts and getting feedback is called :
(A) job rotation (B) off-the-job training (C) job instruction training (D) programmed learning
Ans: D
7. The dismissal of the employee that violates law of contractual arrangements stated by the employer is classified as :
(A) descriptive termination (B) distributive termination (C) wrongful termination (D) none of these
Ans: C
8. The ‘moving stage’ in Lewin’s organizational change process considers :
(A) mobilize commitment (B) reinforcement of new programs (C) monitoring and assessing programs (D) consolidation of gains
Ans: D
9. People do not attract to occupations which require affective activities is best classified as :
(A) realistic orientation (B) artistic orientation (C) social orientation (D) investigative orientation
Ans: D
10. Which of the following should employers reject as a potential selection technique, based on current evidence?
(A) Work sample (B) Structured interview (C) Aptitude test (D) Graphology
Ans: D
11. When employee’s high expectations confront reality of boring job, it is called
(A) transfers (B) promotions (C) formal training (D) reality shock
Ans: D
12. Mentoring by employees dealt with :
(A) longer span of time (B) shorter span of time (C) resetting salary schedules (D) self-managing teams
Ans: A
13. The process of selectively reinforcing a response to change the behaviour of a person associated with:
(A) behavioural modelling (B) operant conditioning (C) education (D) learning
Ans: B
14. The concept in social cognitive theory that behaviour is influenced by the environment and personality, and that environment is likewise influenced by behaviour and personality, is called :
(A) dynamic homeostasis (B) reciprocal determinism (C) reverse interactionism (D) inverse influence
Ans: B
15. In the role transition process of organizational socialization, separation refers to :
(A) marital separation (B) organizational turnover (C) psychologically abandoning a former role (D) changing to a new organisation
Ans: C
16. Behaviour modification uses the theories of :
(A) Abraham Maslow (B) B. F. Skinner (C) Peter Drucker (D) Frederick Taylor
Ans: B
17. What is the main drawback of overcoming resistance to change through a strategy of education and communication?
(A) tends to be resented by union leaders (B) can be very time consuming
(C) tends to breed suspicion (D) too expensive
Ans: B
18. In action research model of organisational development :
(A) internal rather than external change agents are used
(B) the change agent is responsible for generating and monitoring the change strategies
(C) the change agent collaborates extensively with the client group in gathering and analysing data
(D) all data are quantitative data that are analysed statistically
Ans: C
19. All of the following federal laws pertain to training and development opportunities, except :
(A) ADEA (B) ADA (C) Title VII of the CRA (D) FLSA
Ans: D
20. Job enrichment involves :
(A) adding more depth to a job (B) broadening the scope of a job (C) rotating the order in which the tasks are done (D) giving feedback directly to the employee
Ans: A
21. A career that progresses through a series of related occupations is a :
(A) spiral career (B) protean career (C) transitory career (D) linear career
Ans: A
22. Which of the following is not an approach to industrial relations?
(A) unitary approach (B) pluralistic approach (C) marxist approach (D) employee’s approach
Ans: D
23. Which of the following is not connected with employee safety and health?
(A) The Factories Act, 1948
(B) The Mines Act, 1952
(C) The Payment of Bonus Act, 1965
(D) The Dock Workers (Safety, Health And Welfare) Act, 1986
Ans: C
24. Which one of the following is not a welfare provision under Factories Act, 1948?
(A) canteen (B) crèches (C) first aid (D) drinking water
Ans: D
25. Under the Payment of wages Act, l936 payment of wages of establishments employing not more than 1000 employees shall be paid within of the wage month :
(A) 10 days (B) 7 days (C) 2 days (D) 15 days
Ans: B
26. An employee is eligible to get bonus under the Payment of Bonus Act, 1965 if he had worked for not less than ––——————— days in the preceding year.
(A) 30 (B) 240 (C) 160 (D) 190
Ans: A
27. Employees Provident Fund Arid Miscellaneous Provisions Act. 1952 is applied to establishments employing not less than :
(A) 10 employees (B) 20 employees (C) 50 employees (D) 100 employees
Ans: B
28. –––––––––––– absolves the employer’s liability under the Maternity Benefit Act and Workmen’s Compensation Act.
(A) Employees Provident fund Act
(B) Industrial Employment (Standing Order) Act
(C) Employees State Insurance Act
(D) Industrial Disputes Act
Ans: B
29. An inclination to do something good for others can influence the employers to undertake welfare facilities. This is the assumption of the ––——————— theory.
(A) Religious theory (B) Policing theory (C) Appeasement theory (D) Benevolence theory
Ans: B
30. The labour or industrial problems increased when major industries came into existence followed by technology of mass production in the early :
(A) 18th century (B) 19th century (C) 21st century (D) 20th century
Ans: D
31. Under the PF Act, 1952 “Insurance Fund” means :
(A) Unit Linked Insurance Plan (B) Deposit Linked Insurance Fund
(C) Employees’ Group Accident Insurance (D) Medical Insurance Fund
Ans: B
32. Section 2(11) of the PF Act, 1952 defines :
(A) Superannuation (B) Annual Salary (C) Scheme Policies (D) Recovery
Ans: A
33. Which one of the following is not a machinery for settlement of Industrial Disputes under the Industrial Disputes Act, 1947?
(A) Conciliation Officer (B) Board of Conciliation
(C) Collective Bargaining (D) Labour Court
Ans: C
34. ‘First come last go and last come first go’ is the principle of :
(A) Lay-off (B) Closure (C) Retrenchment (D) Dismissal
Ans: C
35. In order to qualify for sickness benefit, the insured worker is required to contribute for –––––––––––– days in a contribution period of 6 months.
(A) 91 days (B) 78 days (C) 75 days (D) 60 days
Ans: B
36. The Royal Commission on Labour examined which of the two States’ Maternity Benefit Acts and recommended enactment of similar laws all over the country?
(A) Bombay and Madhya Pradesh
(B) Madras and Mysore
(C) Bihar and Bengal
(D) Punjab and Assam
Ans: A
37. Payment of Gratuity Act, 1972 is applicable to every shop or establishment within the meaning of any law for the time being in force in relation to shops and establishment in a State, in which –––––––––––– persons are or were employed on any day in the preceding 12 months.
(A) 10 or more persons
(B) 20 or more persons
(C) 30 or more persons
(D) None of the above
Ans: A
38. –––––––––––– tool is used in performance appraisal measurement which distribute ratings of performance along bell shaped curve is classified as :
(A) graphic rating scale
(B) ranking
(C) forced distribution
(D) checklist scale
Ans: C
39. Systematic procedure of gathering and analyzing information of context and content regarding human requirements is classified as :
(A) job mobility (B) job affirmation (C) job compression (D) job analysis
Ans: D
40. Benefit offered to employee voluntarily by employers who had lost their jobs is classified as :
(A) Severance pay (B) Lump sum pay (C) Unemployment pay (D) Insurance option
Ans: A
41. The 15th All India Public Relations Conference was held in :
(A) 1991 (B) 1992 (C) 1993 (D) 1994
Ans: C
42. Who proposed the Symmetrical Model of Public Relations?
(A) J.M. Grunig (B) Edward Bernays (C) Ivy Lee (D) Edward J Robinson
Ans: A
(A) demonstration (B) on-the-job training (C) apprenticeship (D) all of the above
Ans: C
2. The HR plans of any organization does not includes:
(A) personnel plans (B) compensation plans (C) production plans (D) training and development plans
Ans: C
3. Which training method is widely used for human relations and leadership training?
(A) role playing (B) business games (C) case study method (D) job rotation
Ans: A
4. The situation in which the subordinates collude to rate high each other :
(A) logrolling (B) dialog rolling (C) up rating (D) lenient/strict tendency
Ans: A
5. Comparison of on-the-job behaviour before and after training programs is classified as :
(A) measuring reaction (B) measuring learning (C) measuring behaviour (D) measuring results
Ans: C
6. A systematic method to teach skills for job while presenting facts and getting feedback is called :
(A) job rotation (B) off-the-job training (C) job instruction training (D) programmed learning
Ans: D
7. The dismissal of the employee that violates law of contractual arrangements stated by the employer is classified as :
(A) descriptive termination (B) distributive termination (C) wrongful termination (D) none of these
Ans: C
8. The ‘moving stage’ in Lewin’s organizational change process considers :
(A) mobilize commitment (B) reinforcement of new programs (C) monitoring and assessing programs (D) consolidation of gains
Ans: D
9. People do not attract to occupations which require affective activities is best classified as :
(A) realistic orientation (B) artistic orientation (C) social orientation (D) investigative orientation
Ans: D
10. Which of the following should employers reject as a potential selection technique, based on current evidence?
(A) Work sample (B) Structured interview (C) Aptitude test (D) Graphology
Ans: D
11. When employee’s high expectations confront reality of boring job, it is called
(A) transfers (B) promotions (C) formal training (D) reality shock
Ans: D
12. Mentoring by employees dealt with :
(A) longer span of time (B) shorter span of time (C) resetting salary schedules (D) self-managing teams
Ans: A
13. The process of selectively reinforcing a response to change the behaviour of a person associated with:
(A) behavioural modelling (B) operant conditioning (C) education (D) learning
Ans: B
14. The concept in social cognitive theory that behaviour is influenced by the environment and personality, and that environment is likewise influenced by behaviour and personality, is called :
(A) dynamic homeostasis (B) reciprocal determinism (C) reverse interactionism (D) inverse influence
Ans: B
15. In the role transition process of organizational socialization, separation refers to :
(A) marital separation (B) organizational turnover (C) psychologically abandoning a former role (D) changing to a new organisation
Ans: C
16. Behaviour modification uses the theories of :
(A) Abraham Maslow (B) B. F. Skinner (C) Peter Drucker (D) Frederick Taylor
Ans: B
17. What is the main drawback of overcoming resistance to change through a strategy of education and communication?
(A) tends to be resented by union leaders (B) can be very time consuming
(C) tends to breed suspicion (D) too expensive
Ans: B
18. In action research model of organisational development :
(A) internal rather than external change agents are used
(B) the change agent is responsible for generating and monitoring the change strategies
(C) the change agent collaborates extensively with the client group in gathering and analysing data
(D) all data are quantitative data that are analysed statistically
Ans: C
19. All of the following federal laws pertain to training and development opportunities, except :
(A) ADEA (B) ADA (C) Title VII of the CRA (D) FLSA
Ans: D
20. Job enrichment involves :
(A) adding more depth to a job (B) broadening the scope of a job (C) rotating the order in which the tasks are done (D) giving feedback directly to the employee
Ans: A
21. A career that progresses through a series of related occupations is a :
(A) spiral career (B) protean career (C) transitory career (D) linear career
Ans: A
22. Which of the following is not an approach to industrial relations?
(A) unitary approach (B) pluralistic approach (C) marxist approach (D) employee’s approach
Ans: D
23. Which of the following is not connected with employee safety and health?
(A) The Factories Act, 1948
(B) The Mines Act, 1952
(C) The Payment of Bonus Act, 1965
(D) The Dock Workers (Safety, Health And Welfare) Act, 1986
Ans: C
24. Which one of the following is not a welfare provision under Factories Act, 1948?
(A) canteen (B) crèches (C) first aid (D) drinking water
Ans: D
25. Under the Payment of wages Act, l936 payment of wages of establishments employing not more than 1000 employees shall be paid within of the wage month :
(A) 10 days (B) 7 days (C) 2 days (D) 15 days
Ans: B
26. An employee is eligible to get bonus under the Payment of Bonus Act, 1965 if he had worked for not less than ––——————— days in the preceding year.
(A) 30 (B) 240 (C) 160 (D) 190
Ans: A
27. Employees Provident Fund Arid Miscellaneous Provisions Act. 1952 is applied to establishments employing not less than :
(A) 10 employees (B) 20 employees (C) 50 employees (D) 100 employees
Ans: B
28. –––––––––––– absolves the employer’s liability under the Maternity Benefit Act and Workmen’s Compensation Act.
(A) Employees Provident fund Act
(B) Industrial Employment (Standing Order) Act
(C) Employees State Insurance Act
(D) Industrial Disputes Act
Ans: B
29. An inclination to do something good for others can influence the employers to undertake welfare facilities. This is the assumption of the ––——————— theory.
(A) Religious theory (B) Policing theory (C) Appeasement theory (D) Benevolence theory
Ans: B
30. The labour or industrial problems increased when major industries came into existence followed by technology of mass production in the early :
(A) 18th century (B) 19th century (C) 21st century (D) 20th century
Ans: D
31. Under the PF Act, 1952 “Insurance Fund” means :
(A) Unit Linked Insurance Plan (B) Deposit Linked Insurance Fund
(C) Employees’ Group Accident Insurance (D) Medical Insurance Fund
Ans: B
32. Section 2(11) of the PF Act, 1952 defines :
(A) Superannuation (B) Annual Salary (C) Scheme Policies (D) Recovery
Ans: A
33. Which one of the following is not a machinery for settlement of Industrial Disputes under the Industrial Disputes Act, 1947?
(A) Conciliation Officer (B) Board of Conciliation
(C) Collective Bargaining (D) Labour Court
Ans: C
34. ‘First come last go and last come first go’ is the principle of :
(A) Lay-off (B) Closure (C) Retrenchment (D) Dismissal
Ans: C
35. In order to qualify for sickness benefit, the insured worker is required to contribute for –––––––––––– days in a contribution period of 6 months.
(A) 91 days (B) 78 days (C) 75 days (D) 60 days
Ans: B
36. The Royal Commission on Labour examined which of the two States’ Maternity Benefit Acts and recommended enactment of similar laws all over the country?
(A) Bombay and Madhya Pradesh
(B) Madras and Mysore
(C) Bihar and Bengal
(D) Punjab and Assam
Ans: A
37. Payment of Gratuity Act, 1972 is applicable to every shop or establishment within the meaning of any law for the time being in force in relation to shops and establishment in a State, in which –––––––––––– persons are or were employed on any day in the preceding 12 months.
(A) 10 or more persons
(B) 20 or more persons
(C) 30 or more persons
(D) None of the above
Ans: A
38. –––––––––––– tool is used in performance appraisal measurement which distribute ratings of performance along bell shaped curve is classified as :
(A) graphic rating scale
(B) ranking
(C) forced distribution
(D) checklist scale
Ans: C
39. Systematic procedure of gathering and analyzing information of context and content regarding human requirements is classified as :
(A) job mobility (B) job affirmation (C) job compression (D) job analysis
Ans: D
40. Benefit offered to employee voluntarily by employers who had lost their jobs is classified as :
(A) Severance pay (B) Lump sum pay (C) Unemployment pay (D) Insurance option
Ans: A
41. The 15th All India Public Relations Conference was held in :
(A) 1991 (B) 1992 (C) 1993 (D) 1994
Ans: C
42. Who proposed the Symmetrical Model of Public Relations?
(A) J.M. Grunig (B) Edward Bernays (C) Ivy Lee (D) Edward J Robinson
Ans: A