TOURISM ADMINISTRATION AND MANAGEMENT- PAGE 5
TOURISM ADMINISTRATION AND MANAGEMENT MCQs
1. The adjective “Ajaib-ul Hind” which is the literary translation of “Incredible India” used by the Ministry of tourism, Government of India is originally given by
(A) Tajiks
(B) Afghans
(C) Uzbeks
(D) Arabs
Ans: D
2. Arrange the following travelers in chronological order from the code given below :
(i) Bernier
(ii) Ibn Batutta
(iii) Alberuni
(iv) Mahmud Balkhi
Codes :
(A) (ii), (iii), (iv), (i)
(B) (i), (ii), (iv), (iii)
(C) (iii), (ii), (i), (iv)
(D) (iv), (iii), (ii), (i)
Ans: A
3. In order to distinguish between World Trade Organisation and the world tourism organisation the UN General Assembly decided to add UN before the World Tourism Organisation (UNWTO) on :
(A) 2nd January 1975 (B) 2nd March 2003 (C) 2nd April 2004 (D) 1st December 2005
Ans: D
4. Assertion (A) : Domestic travellers have been bitten by the adventure tourism bug, most don’t trust Indian Operators when it comes to high risk activities.
Reason (R) : Indians have a poor perception of Indian adventure sports instructors and attributed lack of faith to poor quality and maintenance of equipment.
Codes : (A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
5. We have different eras in the historical development of tourism. Arrange them in a chronological order.
(A) Grand tour era, Mobility era, Renaissance era (B) Mobility era, Renaissance era, Grand tour era
(C) Grand tour era, Renaissance era, Mobility era (D) Renaissance era, Grand tour era, Mobility era
Ans: D
6. The symbol of hospitality is associated with
(A) Apple (B) Pineapple (C) Orange (D) Grapes
Ans: B
7. Assertion (A) : Popular beach resorts of Europe commonly use sensitivity pricing method.
Reason (R) : This method allows for high prices when demand is high and for low prices when demand is low regardless of the cost of the product.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
8. Match List-I with List-II :
List-I (Name of Temples) List-II (Name of Dynasties)
i. Shore temple 1. Chandellas
ii. Chenna Keshava 2. Hoysala
iii. Khajuraho 3. Pallava
iv. Lepakshi 4. Vijayanagara
Codes : i ii iii iv
(A) 3 2 1 4
(B) 4 2 3 1
(C) 2 1 4 3
(D) 1 3 2 4
Ans: A
9. The Wild Ass sanctuary is located in
(A) Junagadh (B) Jamnagar (C) Ranthambhor (D) Little Rann of Kutch
Ans: D
10. The government of India declared the Tiger as the National Animal in the year
(A) November, 1968. (B) December, 1969. (C) January, 1971. (D) November, 1972.
Ans: D
11. The National tree of India is
(A) Pipal tree (B) Baniyan tree (C) Tamarind tree (D) Neem tree
Ans: A
12. Study of heritage is divided into two parts such as
(A) Economic and anthropology (B) Anthropology and history
(C) Cultural and natural heritage (D) Heritage of birds and animals
Ans: C
13. Match List-I with List-II :
List-I (Books) List-II (Authors)
a. Harshacharita i. Jayadeva
b. Gitagovinda ii. Bana
c. Rajatarangini iii. Vishnu sharma
d. Panchatantra iv. Kalhana
Codes : a b c d
(A) ii i iv iii
(B) iii i iv ii
(C) iv ii iii I
(D) i iii iv ii
Ans: A
14. Assertion (A) : The colosseum at Rome is one of the largest amphitheatres in the world.
Reason (R) : It was built by 12000 slaves from Jerusalem.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: B
15. Vivekananda rock temple is situated in
(A) Madurai (B) Mahabalipuram (C) Kanyakumari (D) Kanjeepuram
Ans: C
16. Point out the name of the sufi of Rishi Silsilah :
(A) Shaikh Moinuddin chisti of Ajmer (B) Shaikh Nizamudin Auliya of Delhi
(C) Shaikh Nuruddin of Srinagar (D) Shaikh Gesudara of Gulbarga
Ans: C
17. A “Transient hotel” is
(A) Ideal for families who need a temporary accommodation before moving into their permanent abode.
(B) Having all studio rooms with fully equipped kitchens.
(C) Where guests stay for a short duration, maximum of a week.
(D) Equipped for a longer stay of the guests.
Ans: C
18. A grill room or Rôtisserie is a
(A) Restaurant, the entire atmosphere and décor is geared to a particular theme
(B) Restaurant that specializes in grills of different meats, fish and poultry
(C) Restaurant found in smaller hotels, motels resorts, inns, clubs or heritage hotels
(D) Restaurant concept borrowed from United States, distinguished by its quick service
Ans: B
19. A “night auditor” in a hotel
(A) Record all guest master bills exceeding house credit limits.
(B) bills for minor services of the hotel.
(C) Review daily the guest accounting transactions recorded at the front desk against revenue centre transactions
(D) Verify the voided chaques
Ans: C
20. ‘Yield Management’ is a tool available to
(A) maximize the revenue
(B) understand the performance
(C) plan psychographics of the guest as to what life style they lead
(D) calculate the revenue from food and beverage outlets
Ans: A
21. EMS is applied in Air ticketing when
(A) MPM > TPM before allowance
(B) MPM > TPM after allowance
(C) MPM < TPM before allowance
(D) MPM < TPM after allowance
Ans: (D)
22. Which place is/are a part of itinerary of ‘Golden Chariot’ train?
I. Bangalore
II. Mysore
III. Goa
IV. Mangalore
(A) I, II & III are correct
(B) II & III are correct
(C) I & II are correct
(D) All are correct
Ans: (A)
23. Which one of the following statement is not correctly matched?
(A) A tourist visa is valid for a period of 180 days.
(B) A business visa is valid for a period of 5 years.
(C) A transit visa is valid for a period of 30 days.
(D) Yoga visa is valid upto 5 years.
Ans: (C)
24. Which place is not a part of Buddhist Pilgrimage?
(A) Piparhawa
(B) Kundangram
(C) Vaishali
(D) Shravasti
Ans: (B)
25. Which group of sequential itinerary is/are correct?
I. Texas -> Dublin -> Milan -> Riyadh
II. Damascus -> Karachi -> Dhaka -> Yangon
III. New York -> Dubai -> Madrid -> Karachi
IV. Istanbul -> Rome -> London -> New York
(A) I, III & IV are correct
(B) II, III & IV are correct
(C) I & II are correct
(D) All are correct
Ans: (C)
26. This consists of two sets, of types of journey and itinerary. The candidate has to match an item in one list with an item in the other:
List-I List-II
(Types of Journey) (Itinerary)
(i) One way (1) KHI -> ROM -> Surface -> MAD -> KHI
(ii) Circular Trip (2) BOM -> LON -> NYC -> TYO -> BOM
(iii) Round the world trip (3) DEL -> CCU -> VNS -> DEL
(iv) Open Jaw (4) MAA -> BLR -> BOM
Code:
(i) (ii) (iii) (iv)
(A) (4) (3) (1) (2)
(B) (4) (3) (2) (1)
(C) (1) (2) (4) (3)
(D) (1) (2) (3) (4)
Ans: (B)
27. This consists of two lists-types of community participation and their respective approaches. The candidate has to match an item in one list with an item in the other
List-I List-II
(Community participation) (Approaches)
(i) Spontaneous (1) Informing
(ii) Induced (2) Top down
(iii) Coercive (3) Bottom up
(iv) Functional (4) Passive
Code:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (1) (2) (3) (4)
(C) (2) (3) (4) (1)
(D) (4) (1) (2) (3)
Ans: (A)
28. This consists of two lists of declaration/convention and their significances and the candidate has to match an item in one list with an item in the other.
List-I List-II
(Declaration / Convention) (Significances)
(i) Kyoto protocol (1) Promotion of tourism other than economic activity
(ii) Qubec declaration (2) Biological diversity and sustainable tourism
(iii) Manila declaration (3) Climate change and greenhouse gas emission
(iv) Berlin declaration (4) Eco-tourism and sustainable tourism
Code:
(i) (ii) (iii) (iv)
(A) (3) (4) (1) (2)
(B) (1) (3) (2) (4)
(C) (2) (1) (3) (4)
(D) (4) (2) (3) (1)
Ans: (A)
29. This consists of two lists of tourism system and their significances
List-I List-II
(Contributor) (Model)
(i) Leiper (1) Economical components of tourism
(ii) Gunn (2) Psychological factors
(iii) Mill and Morrison (3) Geographical components of tourism
(iv) Murphy (4) External environment model
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (3) (4) (1) (2)
(C) (2) (1) (3) (4)
(D) (4) (2) (3) (1)
Ans: (B)
30. The 2002 National Tourism Policy of India was formulated with the representation from
I. National and regional trade associations.
II. Noted social activists and environmentalists.
III. Senior officers from various ministries of Government of India.
IV. Members of the Community around the destinations.
(A) I and III are correct.
(B) II and III are correct.
(C) I, II and III are correct.
(D) I and II are correct.
Ans: (C)
31. American Plan, European plan, Modified American Plan and Continental Plan are the
(A) package developed by tour operators.
(B) Room tariff package developed by hoteliers.
(C) Food and transport package developed by travel agents.
(D) Travel package developed by the airlines.
Ans: (B)
32. “CVGR” is a terminology used in accommodation sector to indicate
(A) Cumulative Variable Gross Ratio
(B) Company Variable Group Ratio
(C) Company Volume Group Register
(D) Company Volume Group Reservation
Ans: (D)
33. Assertion (A): Creating sub brands technique that was developed in the hotel groups / chains for attracting various tourist segments.
Reason (R): “Fortune” and “Vivanta” are the budget category hotels of Welcome group and Taj group of hotels.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
34. Assertion (A): Cocktails and mock tails are included in the bar menu to create variety and choices in the bar menu.
Reason (R): Cocktails and mock tails are included in the bar menu for alcoholic and non-alcoholic guests.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
35. Classification of hotels are the carried out by
(A) Department of Tourism, Government of India
(B) Federation of Hotel and Restaurant Association of India.
(C) India Tourism Development Corporation
(D) State Department of Tourism
Ans: (A)
36. The ‘European Plan’ in hotels includes
(A) Room tariff which excludes meals
(B) Room tariff which includes meals
(C) Room tariff which includes breakfast
(D) Room tariff which includes lunch or dinner
Ans: (C)
37. This consists of two lists of holidays and package concept. The candidate has to match an item in one list with an item in the other
List-I List-II
(i) Welcome break (1) Time share concept
(ii) Mahindra holidays (2) Accommodation package
(iii) Palace on wheels (3) Cox and Kings
(iv) DuniyaDekho (4) RTDC & Indian railway
Code:
(i) (ii) (iii) (iv)
(A) (2) (1) (4) (3)
(B) (1) (3) (2) (4)
(C) (3) (4) (1) (2)
(D) (4) (2) (3) (1)
Ans: (A)
38. Identify the correct match:
List-I List-II
(i) ITC (1) International Air Transport Association
(ii) IATA (2) Travel Agent Association of India
(iii) IATO (3) Indian Association of Tour Operators
(iv) TAAI (4) Inclusive Tours by Charter
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (4) (1) (3) (2)
(C) (2) (4) (1) (3)
(D) (3) (2) (4) (1)
Ans: (B)
39. “Aspect Impact Analysis” is conducted in hotels to
(A) Understand the damages caused by pollution
(B) Understand the further impact that may cause to the environment by pollution
(C) Understand the precaution taken to prevent the environment pollution
(D) Understand the impact of pollution on hotel employees
Ans: (C)
40. Identify an International franchise hotel chain
(A) Taj Group
(B) ITC Welcome Group
(C) Marriots
(D) Lemon tree
Ans: (C)
41. “ASDL” (Assymetric Digital Subscriber Lines) will enable the
(A) E-commerce without communication
(B) Resort accommodations, security scanning, passport controls much easier
(C) E-Commerce in real time with interaction there by avoiding the need for travelling
(D) Provide information about destination facilities, infrastructure and transport options.
Ans: (C)
42. “Table d’ hot” is a term related to
(A) Varied buffet services
(B) Fixed number of items in a menu
(C) Choice of items in a menu
(D) Options for guest to prepare their own menu
Ans: (B)
43. This consists of two lists of validity and their basic characteristics
List-I List-II
(Validity) (Basic Characteristics)
(i) Construct (1) whether no other factors could explain the research findings
(ii) Content (2) Assessment of how well the measurement conforms to the theoretical model
(iii) Criterion (3) Checking of the performance of a measurement tool or indicator
(iv) Internal (4) Assessment of how well the measurement tool measures the different dimensions of a concept
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (2) (4) (3) (1)
(C) (3) (2) (1) (4)
(D) (4) (1) (2) (3)
Ans: (B)
44. This consists of two lists of measurement scales and basic characteristics
List-I List-II
(Measurement Scale) (Basic Characteristics)
(i) Nominal (1) Zero point is fixed
(ii) Ordinal (2) Zero point is arbitrary
(iii) Interval (3) The relative positions of the object
(iv) Ratio (4) Classification of object
Code:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (2) (4) (1) (3)
(C) (4) (3) (2) (1)
(D) (3) (1) (4) (2)
Ans: (C)
45. Assertion (A): Factor analysis is an advanced statical tool employed for reducing the variables into a manageable stage, so that data inference can be simplified.
Reason (R): A class of procedures primarily used for data reduction and summarization.
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
46. Stratified sampling is selected when
(A) Population is not partitioned in to sub-population or segment.
(B) It should be mutually exclusive and collectively exhaustive.
(C) Every population element should not be assigned one random number.
(D) Population elements should be omitted.
Ans: (B)
47. Category variables are the combination of
I. Dichotomous
II. Constant
III. Discreet
IV. Polytomous
(A) I, II and III are correct
(B) I and II are correct
(C) I and III are correct
(D) I, II and IV are correct
Ans: (D)
48. t-test is used when one of the following conditions is applied:
(A) The sample size is not small
(B) The mean is not known
(C) Population variance is unknown
(D) Population is not normally distributed
Ans: (C)
49. Which one of the following explains the meaning of “epistemology”?
(A) A way of finding the reality in the research.
(B) A way of identifying the alternative courses of actions in the research.
(C) A way of knowing the best route of acquiring knowledge.
(D) A means of differentiating right and wrong.
Ans: (C)
50. Pilot study is carried out with two important criteria
(A) Response error and standard error
(B) Open end questions and large-scale survey
(C) Large sample size and closed end questions
(D) Structural interview and probabilistic sampling method
Ans: (B)
(A) Tajiks
(B) Afghans
(C) Uzbeks
(D) Arabs
Ans: D
2. Arrange the following travelers in chronological order from the code given below :
(i) Bernier
(ii) Ibn Batutta
(iii) Alberuni
(iv) Mahmud Balkhi
Codes :
(A) (ii), (iii), (iv), (i)
(B) (i), (ii), (iv), (iii)
(C) (iii), (ii), (i), (iv)
(D) (iv), (iii), (ii), (i)
Ans: A
3. In order to distinguish between World Trade Organisation and the world tourism organisation the UN General Assembly decided to add UN before the World Tourism Organisation (UNWTO) on :
(A) 2nd January 1975 (B) 2nd March 2003 (C) 2nd April 2004 (D) 1st December 2005
Ans: D
4. Assertion (A) : Domestic travellers have been bitten by the adventure tourism bug, most don’t trust Indian Operators when it comes to high risk activities.
Reason (R) : Indians have a poor perception of Indian adventure sports instructors and attributed lack of faith to poor quality and maintenance of equipment.
Codes : (A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
5. We have different eras in the historical development of tourism. Arrange them in a chronological order.
(A) Grand tour era, Mobility era, Renaissance era (B) Mobility era, Renaissance era, Grand tour era
(C) Grand tour era, Renaissance era, Mobility era (D) Renaissance era, Grand tour era, Mobility era
Ans: D
6. The symbol of hospitality is associated with
(A) Apple (B) Pineapple (C) Orange (D) Grapes
Ans: B
7. Assertion (A) : Popular beach resorts of Europe commonly use sensitivity pricing method.
Reason (R) : This method allows for high prices when demand is high and for low prices when demand is low regardless of the cost of the product.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
8. Match List-I with List-II :
List-I (Name of Temples) List-II (Name of Dynasties)
i. Shore temple 1. Chandellas
ii. Chenna Keshava 2. Hoysala
iii. Khajuraho 3. Pallava
iv. Lepakshi 4. Vijayanagara
Codes : i ii iii iv
(A) 3 2 1 4
(B) 4 2 3 1
(C) 2 1 4 3
(D) 1 3 2 4
Ans: A
9. The Wild Ass sanctuary is located in
(A) Junagadh (B) Jamnagar (C) Ranthambhor (D) Little Rann of Kutch
Ans: D
10. The government of India declared the Tiger as the National Animal in the year
(A) November, 1968. (B) December, 1969. (C) January, 1971. (D) November, 1972.
Ans: D
11. The National tree of India is
(A) Pipal tree (B) Baniyan tree (C) Tamarind tree (D) Neem tree
Ans: A
12. Study of heritage is divided into two parts such as
(A) Economic and anthropology (B) Anthropology and history
(C) Cultural and natural heritage (D) Heritage of birds and animals
Ans: C
13. Match List-I with List-II :
List-I (Books) List-II (Authors)
a. Harshacharita i. Jayadeva
b. Gitagovinda ii. Bana
c. Rajatarangini iii. Vishnu sharma
d. Panchatantra iv. Kalhana
Codes : a b c d
(A) ii i iv iii
(B) iii i iv ii
(C) iv ii iii I
(D) i iii iv ii
Ans: A
14. Assertion (A) : The colosseum at Rome is one of the largest amphitheatres in the world.
Reason (R) : It was built by 12000 slaves from Jerusalem.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: B
15. Vivekananda rock temple is situated in
(A) Madurai (B) Mahabalipuram (C) Kanyakumari (D) Kanjeepuram
Ans: C
16. Point out the name of the sufi of Rishi Silsilah :
(A) Shaikh Moinuddin chisti of Ajmer (B) Shaikh Nizamudin Auliya of Delhi
(C) Shaikh Nuruddin of Srinagar (D) Shaikh Gesudara of Gulbarga
Ans: C
17. A “Transient hotel” is
(A) Ideal for families who need a temporary accommodation before moving into their permanent abode.
(B) Having all studio rooms with fully equipped kitchens.
(C) Where guests stay for a short duration, maximum of a week.
(D) Equipped for a longer stay of the guests.
Ans: C
18. A grill room or Rôtisserie is a
(A) Restaurant, the entire atmosphere and décor is geared to a particular theme
(B) Restaurant that specializes in grills of different meats, fish and poultry
(C) Restaurant found in smaller hotels, motels resorts, inns, clubs or heritage hotels
(D) Restaurant concept borrowed from United States, distinguished by its quick service
Ans: B
19. A “night auditor” in a hotel
(A) Record all guest master bills exceeding house credit limits.
(B) bills for minor services of the hotel.
(C) Review daily the guest accounting transactions recorded at the front desk against revenue centre transactions
(D) Verify the voided chaques
Ans: C
20. ‘Yield Management’ is a tool available to
(A) maximize the revenue
(B) understand the performance
(C) plan psychographics of the guest as to what life style they lead
(D) calculate the revenue from food and beverage outlets
Ans: A
21. EMS is applied in Air ticketing when
(A) MPM > TPM before allowance
(B) MPM > TPM after allowance
(C) MPM < TPM before allowance
(D) MPM < TPM after allowance
Ans: (D)
22. Which place is/are a part of itinerary of ‘Golden Chariot’ train?
I. Bangalore
II. Mysore
III. Goa
IV. Mangalore
(A) I, II & III are correct
(B) II & III are correct
(C) I & II are correct
(D) All are correct
Ans: (A)
23. Which one of the following statement is not correctly matched?
(A) A tourist visa is valid for a period of 180 days.
(B) A business visa is valid for a period of 5 years.
(C) A transit visa is valid for a period of 30 days.
(D) Yoga visa is valid upto 5 years.
Ans: (C)
24. Which place is not a part of Buddhist Pilgrimage?
(A) Piparhawa
(B) Kundangram
(C) Vaishali
(D) Shravasti
Ans: (B)
25. Which group of sequential itinerary is/are correct?
I. Texas -> Dublin -> Milan -> Riyadh
II. Damascus -> Karachi -> Dhaka -> Yangon
III. New York -> Dubai -> Madrid -> Karachi
IV. Istanbul -> Rome -> London -> New York
(A) I, III & IV are correct
(B) II, III & IV are correct
(C) I & II are correct
(D) All are correct
Ans: (C)
26. This consists of two sets, of types of journey and itinerary. The candidate has to match an item in one list with an item in the other:
List-I List-II
(Types of Journey) (Itinerary)
(i) One way (1) KHI -> ROM -> Surface -> MAD -> KHI
(ii) Circular Trip (2) BOM -> LON -> NYC -> TYO -> BOM
(iii) Round the world trip (3) DEL -> CCU -> VNS -> DEL
(iv) Open Jaw (4) MAA -> BLR -> BOM
Code:
(i) (ii) (iii) (iv)
(A) (4) (3) (1) (2)
(B) (4) (3) (2) (1)
(C) (1) (2) (4) (3)
(D) (1) (2) (3) (4)
Ans: (B)
27. This consists of two lists-types of community participation and their respective approaches. The candidate has to match an item in one list with an item in the other
List-I List-II
(Community participation) (Approaches)
(i) Spontaneous (1) Informing
(ii) Induced (2) Top down
(iii) Coercive (3) Bottom up
(iv) Functional (4) Passive
Code:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (1) (2) (3) (4)
(C) (2) (3) (4) (1)
(D) (4) (1) (2) (3)
Ans: (A)
28. This consists of two lists of declaration/convention and their significances and the candidate has to match an item in one list with an item in the other.
List-I List-II
(Declaration / Convention) (Significances)
(i) Kyoto protocol (1) Promotion of tourism other than economic activity
(ii) Qubec declaration (2) Biological diversity and sustainable tourism
(iii) Manila declaration (3) Climate change and greenhouse gas emission
(iv) Berlin declaration (4) Eco-tourism and sustainable tourism
Code:
(i) (ii) (iii) (iv)
(A) (3) (4) (1) (2)
(B) (1) (3) (2) (4)
(C) (2) (1) (3) (4)
(D) (4) (2) (3) (1)
Ans: (A)
29. This consists of two lists of tourism system and their significances
List-I List-II
(Contributor) (Model)
(i) Leiper (1) Economical components of tourism
(ii) Gunn (2) Psychological factors
(iii) Mill and Morrison (3) Geographical components of tourism
(iv) Murphy (4) External environment model
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (3) (4) (1) (2)
(C) (2) (1) (3) (4)
(D) (4) (2) (3) (1)
Ans: (B)
30. The 2002 National Tourism Policy of India was formulated with the representation from
I. National and regional trade associations.
II. Noted social activists and environmentalists.
III. Senior officers from various ministries of Government of India.
IV. Members of the Community around the destinations.
(A) I and III are correct.
(B) II and III are correct.
(C) I, II and III are correct.
(D) I and II are correct.
Ans: (C)
31. American Plan, European plan, Modified American Plan and Continental Plan are the
(A) package developed by tour operators.
(B) Room tariff package developed by hoteliers.
(C) Food and transport package developed by travel agents.
(D) Travel package developed by the airlines.
Ans: (B)
32. “CVGR” is a terminology used in accommodation sector to indicate
(A) Cumulative Variable Gross Ratio
(B) Company Variable Group Ratio
(C) Company Volume Group Register
(D) Company Volume Group Reservation
Ans: (D)
33. Assertion (A): Creating sub brands technique that was developed in the hotel groups / chains for attracting various tourist segments.
Reason (R): “Fortune” and “Vivanta” are the budget category hotels of Welcome group and Taj group of hotels.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
34. Assertion (A): Cocktails and mock tails are included in the bar menu to create variety and choices in the bar menu.
Reason (R): Cocktails and mock tails are included in the bar menu for alcoholic and non-alcoholic guests.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
35. Classification of hotels are the carried out by
(A) Department of Tourism, Government of India
(B) Federation of Hotel and Restaurant Association of India.
(C) India Tourism Development Corporation
(D) State Department of Tourism
Ans: (A)
36. The ‘European Plan’ in hotels includes
(A) Room tariff which excludes meals
(B) Room tariff which includes meals
(C) Room tariff which includes breakfast
(D) Room tariff which includes lunch or dinner
Ans: (C)
37. This consists of two lists of holidays and package concept. The candidate has to match an item in one list with an item in the other
List-I List-II
(i) Welcome break (1) Time share concept
(ii) Mahindra holidays (2) Accommodation package
(iii) Palace on wheels (3) Cox and Kings
(iv) DuniyaDekho (4) RTDC & Indian railway
Code:
(i) (ii) (iii) (iv)
(A) (2) (1) (4) (3)
(B) (1) (3) (2) (4)
(C) (3) (4) (1) (2)
(D) (4) (2) (3) (1)
Ans: (A)
38. Identify the correct match:
List-I List-II
(i) ITC (1) International Air Transport Association
(ii) IATA (2) Travel Agent Association of India
(iii) IATO (3) Indian Association of Tour Operators
(iv) TAAI (4) Inclusive Tours by Charter
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (4) (1) (3) (2)
(C) (2) (4) (1) (3)
(D) (3) (2) (4) (1)
Ans: (B)
39. “Aspect Impact Analysis” is conducted in hotels to
(A) Understand the damages caused by pollution
(B) Understand the further impact that may cause to the environment by pollution
(C) Understand the precaution taken to prevent the environment pollution
(D) Understand the impact of pollution on hotel employees
Ans: (C)
40. Identify an International franchise hotel chain
(A) Taj Group
(B) ITC Welcome Group
(C) Marriots
(D) Lemon tree
Ans: (C)
41. “ASDL” (Assymetric Digital Subscriber Lines) will enable the
(A) E-commerce without communication
(B) Resort accommodations, security scanning, passport controls much easier
(C) E-Commerce in real time with interaction there by avoiding the need for travelling
(D) Provide information about destination facilities, infrastructure and transport options.
Ans: (C)
42. “Table d’ hot” is a term related to
(A) Varied buffet services
(B) Fixed number of items in a menu
(C) Choice of items in a menu
(D) Options for guest to prepare their own menu
Ans: (B)
43. This consists of two lists of validity and their basic characteristics
List-I List-II
(Validity) (Basic Characteristics)
(i) Construct (1) whether no other factors could explain the research findings
(ii) Content (2) Assessment of how well the measurement conforms to the theoretical model
(iii) Criterion (3) Checking of the performance of a measurement tool or indicator
(iv) Internal (4) Assessment of how well the measurement tool measures the different dimensions of a concept
Code:
(i) (ii) (iii) (iv)
(A) (1) (3) (2) (4)
(B) (2) (4) (3) (1)
(C) (3) (2) (1) (4)
(D) (4) (1) (2) (3)
Ans: (B)
44. This consists of two lists of measurement scales and basic characteristics
List-I List-II
(Measurement Scale) (Basic Characteristics)
(i) Nominal (1) Zero point is fixed
(ii) Ordinal (2) Zero point is arbitrary
(iii) Interval (3) The relative positions of the object
(iv) Ratio (4) Classification of object
Code:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (2) (4) (1) (3)
(C) (4) (3) (2) (1)
(D) (3) (1) (4) (2)
Ans: (C)
45. Assertion (A): Factor analysis is an advanced statical tool employed for reducing the variables into a manageable stage, so that data inference can be simplified.
Reason (R): A class of procedures primarily used for data reduction and summarization.
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true but (R) is false.
(D) (A) is false but (R) is true.
Ans: (A)
46. Stratified sampling is selected when
(A) Population is not partitioned in to sub-population or segment.
(B) It should be mutually exclusive and collectively exhaustive.
(C) Every population element should not be assigned one random number.
(D) Population elements should be omitted.
Ans: (B)
47. Category variables are the combination of
I. Dichotomous
II. Constant
III. Discreet
IV. Polytomous
(A) I, II and III are correct
(B) I and II are correct
(C) I and III are correct
(D) I, II and IV are correct
Ans: (D)
48. t-test is used when one of the following conditions is applied:
(A) The sample size is not small
(B) The mean is not known
(C) Population variance is unknown
(D) Population is not normally distributed
Ans: (C)
49. Which one of the following explains the meaning of “epistemology”?
(A) A way of finding the reality in the research.
(B) A way of identifying the alternative courses of actions in the research.
(C) A way of knowing the best route of acquiring knowledge.
(D) A means of differentiating right and wrong.
Ans: (C)
50. Pilot study is carried out with two important criteria
(A) Response error and standard error
(B) Open end questions and large-scale survey
(C) Large sample size and closed end questions
(D) Structural interview and probabilistic sampling method
Ans: (B)
51. Extreme division of labour tends to result in
(A) Human motivation
(B) Boring jobs
(C) Non-specialized work
(D) Decreased work skill
Ans: (B)
52. From the view point of staff personnel, a major reason for line staff conflict is that line personnel
(A) do not make proper use of staff personnel
(B) resist new ideas
(C) do not give staff personnel enough authority
(D) all of the above
Ans: (D)
53. Operating risk is the risk of the firm not being able to cover its
(A) Fixed operating cost
(B) Financial leverage
(C) Operating leverage
(D) Debit service coverage
Ans: (A)
54. A lending institution, in case of term loans is concerned with examining the company’s
(A) Profitability
(B) Debit equity ratio
(C) Increase in retained earning
(D) All of the above
Ans: (D)
55. Trade credit is known as
(A) The credit extended by the supplier of goods and services in the normal course of business.
(B) The credit extended to the supplier of goods and services in the normal course of business.
(C) The credit extended by the customer of the goods and services in the normal course of business.
(D) The credit extended to the customer of the goods and services in the normal course of business.
Ans: (A)
56. Which of the following is the essential element of leasing?
(A) Assets
(B) Term of lease
(C) Parties of the contract
(D) All of the above
Ans: (D)
57. Arrange the following in the order in which they appeared. Use the code given below:
I. National Committee on Tourism
II. National Strategy for Promotion of Tourism
III. Tourism Finance Corporation
IV. National Action Plan for Tourism
Codes:
(A) IV, III, II, I
(B) I, III, IV, II
(C) II, IV, III, I
(D) I, II, III, IV
Ans: (B)
58. Which one of the following objectives of the National Tourism Policy, 2002 is to provide impetus to the vast rural tourism attractions of India?
(A) First
(B) Third
(C) Fifth
(D) Seventh
Ans: (D)
59. Hospitality dimension of tourism is given much importance for the first time in the history of tourism development in India in which policy?
(A) Tourism Policy 1982
(B) National Action Plan of Tourism 1992
(C) National Tourism Policy 2002
(D) National Strategy for Tourism Promotion
Ans: (C)
60. The concept of hospitality includes the following:
(A) Welcome (Swagat), Information (Suchana)
(B) Facilitation (Suvidha), Safety (Suraksha)
(C) Cooperation (Sahyog), Infrastructure development (Samrachana)
(D) All of the above
Ans: (D)
61. According to Butler, the main approaches to impact mitigation are
(A) changing the tourist type
(B) changing the resource for resistance
(C) curbing tourist numbers
(D) all of the above
Ans: (D)
62. What is India’s rank in world Tourism receipts in the year 2011?
(A) 15
(B) 17
(C) 19
(D) 21
Ans: (B)
63. Which State ranks first in the number of Foreign Tourists visits in 2011?
(A) Maharashtra
(B) Tamil Nadu
(C) Delhi
(D) Rajasthan
Ans: (A)
64. How many times India has been elected to the Chairmanship of the Executive Council of UNWTO?
(A) One
(B) Two
(C) Three
(D) Four
Ans: (B)
65. Japan International Cooperation Agency (JICA) has signed loan agreements to undertake the Ajanta-Ellora Development and Conservation Project (Phase II). The loan assistance is
(A) 6887 Japanese Yen
(B) 7331 Japanese Yen
(C) 7687 Japanese Yen
(D) 8011 Japanese Yen
Ans: (B)
66. Market Development Assistance Scheme (MDA) administered by the Ministry of Tourism, Government of India, provides financial support to approved tourism service providers for
(A) Sales cum study tour
(B) Participation in fairs/ exhibitions
(C) Publicity through printed material
(D) All of the above
Ans: (D)
67. Assertion (A): Tourism will only flourish given the appropriate conditions. It is an industry which like any other industry requires sophisticated planning and organisation if its full potential is to be realized.
Reason (R): This must be done with the needs of host community as a major focal point.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
68. Which one of the following is not a part of the interactive planning?
I. Includes information feedback, consultation and negotiation.
II. Interaction occurs early on and throughout the planning process with full range of stakeholders.
Codes:
(A) I is correct.
(B) II is correct.
(C) Both I and II are correct.
(D) Both I and II are wrong.
Ans: (C)
69. The following Committee recommended that the public sector should assume a more active and positive role in promoting tourism.
(A) Sargeant Committee
(B) Jha Committee
(C) Yunus Committee
(D) None of the above
Ans: (B)
70. It is the first State in India to be accorded the status of partner State of the World Travel and Tourism Council
(A) Kerala
(B) Rajasthan
(C) Tamil Nadu
(D) Jammu & Kashmir
Ans: (A)
Read the passage below and answer the question that follow based on understanding of the passage. Answer the questions (71-75).
Tourism demand forecasts are traditionally generated by either quantitative or qualitative approaches. According to a comprehensive reveal by Li et al (2005), 420 studies on the topic of tourism demand forecasting were published during the period 1960 – 2002.
Most attention was directed at the development of advanced statistical forecasting methods including both time series and econometric approaches. Time series methods use past patterns in data to extrapolate future values and whilst time series approaches are useful tools for tourism demand forecasting, a major limitation of these methods is that they cannot be used for policy evaluation purposes. By contrast, econometric models, which estimate the quantitative relationship between tourism demand and its determinants, can be used for policy evaluation. The large body of literature that has been published on tourism demand forecasting using modern econometric technique is reviewed by Li et al (2005).
71. During the period 1960-2002, 420 studies completed and based on
(A) Quantitative Approach
(B) Qualitative Approach
(C) Quantitative and Qualitative Approach
(D) Time-series Approach
Ans: (C)
72. Time-series methods are
(A) To use past patterns in data to extrapolate future values
(B) To use data to know the past pattern of tourism
(C) To use the data to explore the future pattern of tourism
(D) None of the above
Ans: (A)
73. Time-series methods are useful for
(A) knowing the data and to work out the number of tourists
(B) making forecasting for future tourist demand and supply.
(C) identifying the tourist attractions and a number of tourists
(D) developing tourism sites and destinations
Ans: (B)
74. For policy evaluation the following research method is not so useful:
(A) Time-series method
(B) Economic method
(C) Survey method
(D) Snowballing method
Ans: (A)
75. For policy evaluation useful method is
(A) Quantitative, Qualitative economic approaches
(B) Comprehensive economic model
(C) Econometric method
(D) Moving average data
Ans: (C)
76. The people element in service marketing mix includes
(A) Customers only
(B) Employees only
(C) All human actors
(D) Suppliers only
Ans: (C)
77. A customer in a bar purchasing a glass of beer may go right to the purchase decision skipping information search and evaluation is referred
(A) Automatic response loop
(B) Post purchase behaviour
(C) Consumer response management
(D) Customer relationship
Ans: (A)
78. Who adopted the product life cycle model to the tourism industry and created Tourism Area Life Cycle Theory in 1980?
(A) Baum Tom
(B) Butler R.W.
(C) Cooper, Chris
(D) Oliver R.L.
Ans: (B)
79. Markets segmented into light medium and heavy user groups refers to
(A) Psychographic segmentation
(B) Behavioural segmentation
(C) Demographic segmentation
(D) Geographic segmentation
Ans: (B)
80. Market coverage strategies include
(A) Concentrated marketing
(B) Structural attractiveness
(C) Physical attributes differentiation
(D) Order routine specification
Ans: (A)
81. Necessary involvement of the service providers emotions in the delivery of service is termed as
(A) Service culture
(B) Organisation culture
(C) Emotional labour
(D) Emotional appeals
Ans: (C)
82. In recreational planning, a new technique was followed from 1990 and it is defined as follows. Indicate the correct definition.
(A) It is known as carrying capacity technique
(B) It is known as Delphi technique.
(C) It is known as recreation and tourism planning.
(D) Recreational planning and managements.
Ans: (B)
83. “Incredible India” campaign was launched in the year
(A) 2000
(B) 2001
(C) 2002
(D) 2003
Ans: (C)
84. In 1975 the Irritation Index Theory was presented by
(A) Butler, R.W
(B) Doxey, GV
(C) Roxy, D.C
(D) Jaffri, J
Ans: (B)
85. Match List – I with List – II:
List – I List – II
(Measurement of Scale) (Example of scale)
I. Nominal 1. Attitudinal Scale: 10-20, 21-30, 31-40, 41-50 etc.
II. Ordinal 2. Attitude: Favourable – unfavourable
III. Infernal 3. Income above average, Average, below average
IV. Ratio 4. Age, years/ months
Codes:
I II III IV
(A) 2 4 2 1
(B) 2 3 1 4
(C) 1 2 3 4
(D) 3 2 1 4
Ans: (B)
86. Match List – I with List – II:
List – I List – II
(Types of Studies) (Characteristics)
I. Trend Studies 1. Cross-sectional or longitudinal
II. Cohort Studies 2. Through analysis of an individual
III. Case Studies 3. Placebo experimental design
IV. Blind Studies 4. Past, Present and future
Codes:
I II III IV
(A) 1 3 4 2
(B) 2 3 1 4
(C) 4 1 2 3
(D) 3 2 1 4
Ans: (C)
87. Relationship of two or more variables is examined excluding some other variables in case of
(A) Complex correlations
(B) Multiple correlations
(C) Partial correlations
(D) Single correlations
Ans: (C)
88. The central unit indicates the sample distribution of means when it
(A) is always normal
(B) is always normal for large sample size
(C) approaches normality due to increase in sample size
(D) Approaches normality only when it exceeds more than 10,000 sample size
Ans: (C)
89. Cross-sectional research design is described as
(A) A type of research design used to gather data from the entire population more than once.
(B) Atype of research design applied to assimilation of data from an identified population frequency.
(C) A type of research design involved to collect information from a small sample in two successive times.
(D) A type of research design involving the collection of information from any given sample population elements only once.
Ans: (A)
90. Emigration check not required (ECNR), status passport are granted to
I. Indian Nationals from abroad
II. All holders of diplomatic passport
III. All income tax payers
IV. All graduates and professional degree holders
Codes:
(A) I, II, III are correct.
(B) II, III & IV are correct.
(C) All of the above are correct.
(D) Only IV is correct.
Ans: (C)
91. Repetitiveness is identified as a major dimension of
(A) Communicating
(B) Directing
(C) Leadership
(D) Planning
Ans: (D)
92. According to Maslow’s Theory of Need Hierarchy
(A) Higher order needs would be satisfied first.
(B) Lower order needs would be satisfied first.
(C) There is no pattern of satisfaction of need.
(D) Need and wants are one and same.
Ans: (B)
93. Measuring performance, comparing measured performance to standards and taking corrective action are the three main steps in
(A) Directing process
(B) Controlling process
(C) Planning process
(D) Communicating process
Ans: (B)
94. The minimum rate of return, which the investors of firm expect to earn on its investment proposal, is called
(A) Cost of capital
(B) Value of investment
(C) Inflows
(D) Current liabilities
Ans: (A)
95. Which one of the following is not a trading account item?
(A) Purchases
(B) Fuel
(C) Power
(D) Salary to Sales Manager
Ans: (D)
Read the passage below and answer the questions that follow based on understanding of the passage Answer (96 – 100):
The Collage Technique
Collage (Schlackman, 1989: Solomon et al., 1999; Schiffman and Kanuk 2000: Moisander and Valtonen, 2006) is a projective technique that can be described as a method in which participants are asked to represent a topic or phenomenon visually by composing and gluing together a collage of images drawings and texts on a piece of cardboard or paper (Moisander and Valtonen, 2006; 96).
From this representation, an interpretation is made using a perceptual diagram that differentiates three perceptual levels; observation level, evaluative level and levels of values and feelings. The observation level considers the most objective image about the resources of the city, including tangible resources, such as infrastructure, urban development and buildings and intangible resources such as traditions, customs and personality traits associated with the residents (Kotler et al., 1993.) The evaluative level reveals their attitudes towards each one of the issues identified in the preceding level and, finally, the last level reflects the subjective perception of the city, linked with the values and feelings that it transmits (Laaksonen et al., 2006).
96. Collage technique is
(A) To show the images of destinations to the tourists.
(B) To provide accommodation on cheaper rate.
(C) To provide travelling cost.
(D) To display peculiar sites to the tourists.
Ans: (A)
97. Collage research method is
(A) Quantitative method ofresearch
(B) Qualitative method of research
(C) Survey and data collection method
(D) Snow-balling method
Ans: (B)
98. Tangible resources are
(A) Infrastructure
(B) Urban development
(C) Buildings
(D) All of the above
Ans: (D)
99. Intangible resources are
(A) Palaces to visit
(B) Hotels to stay
(C) Restaurant to eat
(D) None of the above
Ans: (D)
100. Collage Research Method represents
(A) Neutral image of the city
(B) Subjective Perception of the city
(C) Objective Perception of the city
(D) Traditional image of the city
Ans: (B)
(A) Human motivation
(B) Boring jobs
(C) Non-specialized work
(D) Decreased work skill
Ans: (B)
52. From the view point of staff personnel, a major reason for line staff conflict is that line personnel
(A) do not make proper use of staff personnel
(B) resist new ideas
(C) do not give staff personnel enough authority
(D) all of the above
Ans: (D)
53. Operating risk is the risk of the firm not being able to cover its
(A) Fixed operating cost
(B) Financial leverage
(C) Operating leverage
(D) Debit service coverage
Ans: (A)
54. A lending institution, in case of term loans is concerned with examining the company’s
(A) Profitability
(B) Debit equity ratio
(C) Increase in retained earning
(D) All of the above
Ans: (D)
55. Trade credit is known as
(A) The credit extended by the supplier of goods and services in the normal course of business.
(B) The credit extended to the supplier of goods and services in the normal course of business.
(C) The credit extended by the customer of the goods and services in the normal course of business.
(D) The credit extended to the customer of the goods and services in the normal course of business.
Ans: (A)
56. Which of the following is the essential element of leasing?
(A) Assets
(B) Term of lease
(C) Parties of the contract
(D) All of the above
Ans: (D)
57. Arrange the following in the order in which they appeared. Use the code given below:
I. National Committee on Tourism
II. National Strategy for Promotion of Tourism
III. Tourism Finance Corporation
IV. National Action Plan for Tourism
Codes:
(A) IV, III, II, I
(B) I, III, IV, II
(C) II, IV, III, I
(D) I, II, III, IV
Ans: (B)
58. Which one of the following objectives of the National Tourism Policy, 2002 is to provide impetus to the vast rural tourism attractions of India?
(A) First
(B) Third
(C) Fifth
(D) Seventh
Ans: (D)
59. Hospitality dimension of tourism is given much importance for the first time in the history of tourism development in India in which policy?
(A) Tourism Policy 1982
(B) National Action Plan of Tourism 1992
(C) National Tourism Policy 2002
(D) National Strategy for Tourism Promotion
Ans: (C)
60. The concept of hospitality includes the following:
(A) Welcome (Swagat), Information (Suchana)
(B) Facilitation (Suvidha), Safety (Suraksha)
(C) Cooperation (Sahyog), Infrastructure development (Samrachana)
(D) All of the above
Ans: (D)
61. According to Butler, the main approaches to impact mitigation are
(A) changing the tourist type
(B) changing the resource for resistance
(C) curbing tourist numbers
(D) all of the above
Ans: (D)
62. What is India’s rank in world Tourism receipts in the year 2011?
(A) 15
(B) 17
(C) 19
(D) 21
Ans: (B)
63. Which State ranks first in the number of Foreign Tourists visits in 2011?
(A) Maharashtra
(B) Tamil Nadu
(C) Delhi
(D) Rajasthan
Ans: (A)
64. How many times India has been elected to the Chairmanship of the Executive Council of UNWTO?
(A) One
(B) Two
(C) Three
(D) Four
Ans: (B)
65. Japan International Cooperation Agency (JICA) has signed loan agreements to undertake the Ajanta-Ellora Development and Conservation Project (Phase II). The loan assistance is
(A) 6887 Japanese Yen
(B) 7331 Japanese Yen
(C) 7687 Japanese Yen
(D) 8011 Japanese Yen
Ans: (B)
66. Market Development Assistance Scheme (MDA) administered by the Ministry of Tourism, Government of India, provides financial support to approved tourism service providers for
(A) Sales cum study tour
(B) Participation in fairs/ exhibitions
(C) Publicity through printed material
(D) All of the above
Ans: (D)
67. Assertion (A): Tourism will only flourish given the appropriate conditions. It is an industry which like any other industry requires sophisticated planning and organisation if its full potential is to be realized.
Reason (R): This must be done with the needs of host community as a major focal point.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
68. Which one of the following is not a part of the interactive planning?
I. Includes information feedback, consultation and negotiation.
II. Interaction occurs early on and throughout the planning process with full range of stakeholders.
Codes:
(A) I is correct.
(B) II is correct.
(C) Both I and II are correct.
(D) Both I and II are wrong.
Ans: (C)
69. The following Committee recommended that the public sector should assume a more active and positive role in promoting tourism.
(A) Sargeant Committee
(B) Jha Committee
(C) Yunus Committee
(D) None of the above
Ans: (B)
70. It is the first State in India to be accorded the status of partner State of the World Travel and Tourism Council
(A) Kerala
(B) Rajasthan
(C) Tamil Nadu
(D) Jammu & Kashmir
Ans: (A)
Read the passage below and answer the question that follow based on understanding of the passage. Answer the questions (71-75).
Tourism demand forecasts are traditionally generated by either quantitative or qualitative approaches. According to a comprehensive reveal by Li et al (2005), 420 studies on the topic of tourism demand forecasting were published during the period 1960 – 2002.
Most attention was directed at the development of advanced statistical forecasting methods including both time series and econometric approaches. Time series methods use past patterns in data to extrapolate future values and whilst time series approaches are useful tools for tourism demand forecasting, a major limitation of these methods is that they cannot be used for policy evaluation purposes. By contrast, econometric models, which estimate the quantitative relationship between tourism demand and its determinants, can be used for policy evaluation. The large body of literature that has been published on tourism demand forecasting using modern econometric technique is reviewed by Li et al (2005).
71. During the period 1960-2002, 420 studies completed and based on
(A) Quantitative Approach
(B) Qualitative Approach
(C) Quantitative and Qualitative Approach
(D) Time-series Approach
Ans: (C)
72. Time-series methods are
(A) To use past patterns in data to extrapolate future values
(B) To use data to know the past pattern of tourism
(C) To use the data to explore the future pattern of tourism
(D) None of the above
Ans: (A)
73. Time-series methods are useful for
(A) knowing the data and to work out the number of tourists
(B) making forecasting for future tourist demand and supply.
(C) identifying the tourist attractions and a number of tourists
(D) developing tourism sites and destinations
Ans: (B)
74. For policy evaluation the following research method is not so useful:
(A) Time-series method
(B) Economic method
(C) Survey method
(D) Snowballing method
Ans: (A)
75. For policy evaluation useful method is
(A) Quantitative, Qualitative economic approaches
(B) Comprehensive economic model
(C) Econometric method
(D) Moving average data
Ans: (C)
76. The people element in service marketing mix includes
(A) Customers only
(B) Employees only
(C) All human actors
(D) Suppliers only
Ans: (C)
77. A customer in a bar purchasing a glass of beer may go right to the purchase decision skipping information search and evaluation is referred
(A) Automatic response loop
(B) Post purchase behaviour
(C) Consumer response management
(D) Customer relationship
Ans: (A)
78. Who adopted the product life cycle model to the tourism industry and created Tourism Area Life Cycle Theory in 1980?
(A) Baum Tom
(B) Butler R.W.
(C) Cooper, Chris
(D) Oliver R.L.
Ans: (B)
79. Markets segmented into light medium and heavy user groups refers to
(A) Psychographic segmentation
(B) Behavioural segmentation
(C) Demographic segmentation
(D) Geographic segmentation
Ans: (B)
80. Market coverage strategies include
(A) Concentrated marketing
(B) Structural attractiveness
(C) Physical attributes differentiation
(D) Order routine specification
Ans: (A)
81. Necessary involvement of the service providers emotions in the delivery of service is termed as
(A) Service culture
(B) Organisation culture
(C) Emotional labour
(D) Emotional appeals
Ans: (C)
82. In recreational planning, a new technique was followed from 1990 and it is defined as follows. Indicate the correct definition.
(A) It is known as carrying capacity technique
(B) It is known as Delphi technique.
(C) It is known as recreation and tourism planning.
(D) Recreational planning and managements.
Ans: (B)
83. “Incredible India” campaign was launched in the year
(A) 2000
(B) 2001
(C) 2002
(D) 2003
Ans: (C)
84. In 1975 the Irritation Index Theory was presented by
(A) Butler, R.W
(B) Doxey, GV
(C) Roxy, D.C
(D) Jaffri, J
Ans: (B)
85. Match List – I with List – II:
List – I List – II
(Measurement of Scale) (Example of scale)
I. Nominal 1. Attitudinal Scale: 10-20, 21-30, 31-40, 41-50 etc.
II. Ordinal 2. Attitude: Favourable – unfavourable
III. Infernal 3. Income above average, Average, below average
IV. Ratio 4. Age, years/ months
Codes:
I II III IV
(A) 2 4 2 1
(B) 2 3 1 4
(C) 1 2 3 4
(D) 3 2 1 4
Ans: (B)
86. Match List – I with List – II:
List – I List – II
(Types of Studies) (Characteristics)
I. Trend Studies 1. Cross-sectional or longitudinal
II. Cohort Studies 2. Through analysis of an individual
III. Case Studies 3. Placebo experimental design
IV. Blind Studies 4. Past, Present and future
Codes:
I II III IV
(A) 1 3 4 2
(B) 2 3 1 4
(C) 4 1 2 3
(D) 3 2 1 4
Ans: (C)
87. Relationship of two or more variables is examined excluding some other variables in case of
(A) Complex correlations
(B) Multiple correlations
(C) Partial correlations
(D) Single correlations
Ans: (C)
88. The central unit indicates the sample distribution of means when it
(A) is always normal
(B) is always normal for large sample size
(C) approaches normality due to increase in sample size
(D) Approaches normality only when it exceeds more than 10,000 sample size
Ans: (C)
89. Cross-sectional research design is described as
(A) A type of research design used to gather data from the entire population more than once.
(B) Atype of research design applied to assimilation of data from an identified population frequency.
(C) A type of research design involved to collect information from a small sample in two successive times.
(D) A type of research design involving the collection of information from any given sample population elements only once.
Ans: (A)
90. Emigration check not required (ECNR), status passport are granted to
I. Indian Nationals from abroad
II. All holders of diplomatic passport
III. All income tax payers
IV. All graduates and professional degree holders
Codes:
(A) I, II, III are correct.
(B) II, III & IV are correct.
(C) All of the above are correct.
(D) Only IV is correct.
Ans: (C)
91. Repetitiveness is identified as a major dimension of
(A) Communicating
(B) Directing
(C) Leadership
(D) Planning
Ans: (D)
92. According to Maslow’s Theory of Need Hierarchy
(A) Higher order needs would be satisfied first.
(B) Lower order needs would be satisfied first.
(C) There is no pattern of satisfaction of need.
(D) Need and wants are one and same.
Ans: (B)
93. Measuring performance, comparing measured performance to standards and taking corrective action are the three main steps in
(A) Directing process
(B) Controlling process
(C) Planning process
(D) Communicating process
Ans: (B)
94. The minimum rate of return, which the investors of firm expect to earn on its investment proposal, is called
(A) Cost of capital
(B) Value of investment
(C) Inflows
(D) Current liabilities
Ans: (A)
95. Which one of the following is not a trading account item?
(A) Purchases
(B) Fuel
(C) Power
(D) Salary to Sales Manager
Ans: (D)
Read the passage below and answer the questions that follow based on understanding of the passage Answer (96 – 100):
The Collage Technique
Collage (Schlackman, 1989: Solomon et al., 1999; Schiffman and Kanuk 2000: Moisander and Valtonen, 2006) is a projective technique that can be described as a method in which participants are asked to represent a topic or phenomenon visually by composing and gluing together a collage of images drawings and texts on a piece of cardboard or paper (Moisander and Valtonen, 2006; 96).
From this representation, an interpretation is made using a perceptual diagram that differentiates three perceptual levels; observation level, evaluative level and levels of values and feelings. The observation level considers the most objective image about the resources of the city, including tangible resources, such as infrastructure, urban development and buildings and intangible resources such as traditions, customs and personality traits associated with the residents (Kotler et al., 1993.) The evaluative level reveals their attitudes towards each one of the issues identified in the preceding level and, finally, the last level reflects the subjective perception of the city, linked with the values and feelings that it transmits (Laaksonen et al., 2006).
96. Collage technique is
(A) To show the images of destinations to the tourists.
(B) To provide accommodation on cheaper rate.
(C) To provide travelling cost.
(D) To display peculiar sites to the tourists.
Ans: (A)
97. Collage research method is
(A) Quantitative method ofresearch
(B) Qualitative method of research
(C) Survey and data collection method
(D) Snow-balling method
Ans: (B)
98. Tangible resources are
(A) Infrastructure
(B) Urban development
(C) Buildings
(D) All of the above
Ans: (D)
99. Intangible resources are
(A) Palaces to visit
(B) Hotels to stay
(C) Restaurant to eat
(D) None of the above
Ans: (D)
100. Collage Research Method represents
(A) Neutral image of the city
(B) Subjective Perception of the city
(C) Objective Perception of the city
(D) Traditional image of the city
Ans: (B)