TOURISM ADMINISTRATION AND MANAGEMENT- PAGE 3
TOURISM ADMINISTRATION AND MANAGEMENT MCQs
1. The major deterrents for travel are
I. Crimes at the destination
II. Bad image of the destination
III. Good weather at the destination
IV. Budget constraints for the tourist Use the codes given below to choose the correct option.
(A) I, II, III are correct.
(B) II, III, IVare correct.
(C) I, II and IVare correct.
(D) I, IIIand IV are correct.
Ans: C
2. Information on TAAI is listed below. Arrange these information based on the aspect that they detail in the order as they appear in the list :
I. TAAI was established in 1951
II. Protect the rights of the traveller
III. Undertake promotion and development of Tourism
IV. TAAI in Goa is active
Use the following code to choose the correct option :
(A) Origin, activities, objectives, chapter
(B) Chapter, activities, objectives, origin
(C) Chapter, objectives, activities, origin
(D) Origin, objectives, activities, chapter
Ans: D
3. For a successful tour guide, the most important qualification is
(A) efficient communication skill in the language of a tour group.
(B) to know the time schedule of the major air-lines.
(C) to have good knowledge of CRS.
(D) None of the above.
Ans: A
4. Pan Am in 1976 introduced which of the following form of service between New York and Tokyo ?
(A) Low Cost Service (B) Business Class Service
(C) Non-Stop Service (D) Auto-pilot Service
Ans: C
5. This consist of two lists, the first being Tourism organisations and the second being their headquarters. The candidate has to match an item in one list with an item in the other :
List – I List – II
i. UNWTO 1. Montreal
ii. ICAO 2. San Francisco
iii. IATA Clearing House 3. Madrid
iv. PATA 4. Geneva
Codes :
i ii iii iv
(A) 1 2 3 4
(B) 2 4 1 3
(C) 3 1 4 2
(D) 4 3 2 1
Ans: C
6. Assertion (A) : It is true that every kind of enterprise must have a surplus in business if it is to survive and do the task society has entrusted to it.
Reason (R) : The basic objective is accomplished by undertaking activities, going in clearly defined directions, achieving goals and fulfilling a mission.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
7. The apex body which manages international aviation transport is
(A) ICAO (B) ICCAO
(C) IATA (D) None of the above
Ans: C
8. Which of the following is incorrect about Non-parametric tests of hypotheses ?
(A) Nominal or ordinal data
(B) Number of observations required is more than that required by parametric tests.
(C) No assumptions about population parameters are made.
(D) It is required to estimate statistics like mean and variation in advance.
Ans: D
9. One of the uniqueness of Karl Pearson’s co-efficient of correlation is that it is
(A) not affected by change in scale or change in location
(B) affected by change in scale or change in location
(C) not affected by change in scale but by change in location
(D) affected by change in scale but not on change in location
Ans: A
10. Five-Star category hotels are also known as
(A) Rich-end hotels (B) Budget hotels
(C) Affordable hotels (D) Cost-effective hotels
Ans: A
11. Identify the type of tourism that is most famous on the route Kollam and Alleppey in Kerala in the following :
(A) Culinary Tourism (B) Rural Tourism
(C) Backwater Tourism (D) Event Tourism
Ans: C
12. The insensitivity in the design of buildings constructed for tourism can cause
(A) Solid Pollution (B) Noise Pollution
(C) Visual Pollution (D) Water Pollution
Ans: C
13. What is a research design ?
(A) A way of conducting research that is not grounded in theory.
(B) The style in which you present your research findings.
(C) The choice between using qualitative or quantitative methods.
(D) A framework for every stage of the collection and analysis of data.
Ans: D
14. The growth-share matrix (BCG-Matrix) is used as an analytical tool in
i. Brand Marketing
ii. New Product Development
iii. Strategic Management iv. Portfolio Analysis
Codes :
(A) Only i, ii and iv are true.
(B) Only ii, iii and iv are true.
(C) Only i, iii and iv are true.
(D) Only ii and iv are true.
Ans: C
15. Two lists are given below List – I has the Luxury Trains of India and List – II has the States for which they operate on. The candidate has to match an item in List – I with an item in the other.
List – I List – II
i. Palace-on-Wheels 1. Maharashtra
ii. Deccan Odyssey 2. Rajasthan
iii. Maharaja Express 3. Karnataka
iv. Golden Chariot 4. New Delhi
i ii iii iv
(A) 2 1 4 3
(B) 1 2 3 4
(C) 4 3 2 1
(D) 3 1 4 2
Ans: A
16. Assertion (A) : Policy Decisions bring about changes in strategies and techniques for Tourism Development.
Reason (R) : Tourism Development is possible only with the formulation of a tourism policy.
In the context of two statements, which one of the following is correct ?
Codes :
(A) Both (A) and (R) are true and (R) is correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
17. Assertion (A) : Net working capital is a qualitative concept and it indicates the liquidity position of the firm and suggests the extent to which working capital needs may be financed by permanent sources of funds.
Reason (R) : A portion of the working capital should be financed from permanent sources of funds such as equity share capital, debentures, long-term debt, preference share or retained earnings.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
18. FAM tour refers to
(A) Subsidised tour for regular visitors
(B) Complementary tour for the intermediaries
(C) Incentive tour to corporate houses
(D) Tour to a farmland
Ans: B
19. Which one of the following is not a function of advertising ?
(A) Informing the customer
(B) Persuading the customer
(C) Reminding the customer for a repeat purchase
(D) Understanding the buying capacity of the customer
Ans: D
20. Trend Analysis helps comparing performance of a firm
(A) over a period of time (B) with other firms
(C) with other industries (D) with similar firm in other countries
Ans: A
21. Assertion (A) : The business of organising meetings, incentives, conferences and exhibitions have grown to a great degree.
Reason (R) : Tourism is loosing business because of organising events.
In the context of the two statements, which one of the following is correct ?
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
22. Which of the following is not a component of a Master Budget ?
(A) Operating budgets (B) Leveraging budgets
(C) Financial budgets (D) Capital budgets
Ans: B
23. The Travellers Statistics excludes
(A) Travellers on Sport (B) Travellers on Religion
(C) Travellers on Transit (D) Travellers on Business
Ans: C
24. Assertion (A) : A person thinking about an incentive trip to South Africa may pay insufficient attention to what is being said about an inventory report, thus increasing the probability of a communication breakdown.
Reason (R) : The receiver has to be ready for the message so that it can be decoded into thought.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
25. High degree of financial leverage means
(A) Lower debt proportion (B) High debt proportion
(C) Equal debt and equity (D) No debt
Ans: B
26. Assertion (A) : Statistical tests help a researcher to know whether a new medicine is effective in controlling fever or not.
Reason (R) : Chi square (χ2) test measures the degree of relationship and form of relationship between a medicine and fever.
Codes :
(A) Both (A) and (R) are correct and (R) is correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not a correct explanation of (A).
(C) (A) is correct and (R) is incorrect.
(D) (A) is incorrect and (R) is correct.
Ans: C
27. ‘A la carte’ menu is the one where a
(A) total price is levied for the meal
(B) separate price is levied for each food
(C) discount price is levied for the meal
(D) special price is levied for special items
Ans: B
28. Match List-I with List-II :
List – I List – II
i. Trancheure 1. Floor Waiter
ii. Chef d’etage 2. Trolley Waiter
iii. Sommelier 3. Carver
iv. Chef de Wagon 4. Wine Waiter
Codes :
i ii iii iv
(A) 1 3 4 2
(B) 3 1 2 4
(C) 3 1 4 2
(D) 1 3 2 4
Ans: C
29. The biggest hotel group of the world is
(A) Marriot International (B) Intercontinental Hotels Group
(C) Hilton (D) Carlson
Ans: B
30. Textiles, padding, spring and other material used for decorating furniture and rendering it more comfort is known as
(A) Linens (B) Upholstery
(C) Carpet (D) Bed Cover
Ans: B
31. The sampling design where every item of the universe has an equal chance of inclusion in the sample refers as
(A) Non-probability sampling (B) Probability sampling
(C) Stratified sampling (D) Cluster-sampling
Ans: B
32. Identify the route of Orient Express train.
(A) Paris – Rome
(B) Paris – London
(C) Paris – Istanbul
(D) Paris – Bonn
Ans: C
33. The main criterion to be used in the classification of international visitors by place of origin is
(A) country of birth (B) country of issue of passport
(C) country of Nationality (D) country of residence
Ans: D
34. Cost of issuing new shares to public is known as
(A) cost of equity (B) marginal cost
(C) cost of capital (D) flotation cost
Ans: D
35. National Highway -12 is between
(A) Jabalpur – Jaipur
(B) Allahabad – Varanasi
(C) Gorakhpur – Varanasi
(D) Delhi – Lucknow
Ans: A
36. Determine the correct global indicator for the journey BKK – MNL – SYD.
(A) AT (B) EH
(C) AP (D) PA
Ans: B
37. The fees for operating a tour is commonly levied as
(A) Mark-up (B) Service-charges
(C) Security-charges (D) Meet-up
Ans: A
I. Crimes at the destination
II. Bad image of the destination
III. Good weather at the destination
IV. Budget constraints for the tourist Use the codes given below to choose the correct option.
(A) I, II, III are correct.
(B) II, III, IVare correct.
(C) I, II and IVare correct.
(D) I, IIIand IV are correct.
Ans: C
2. Information on TAAI is listed below. Arrange these information based on the aspect that they detail in the order as they appear in the list :
I. TAAI was established in 1951
II. Protect the rights of the traveller
III. Undertake promotion and development of Tourism
IV. TAAI in Goa is active
Use the following code to choose the correct option :
(A) Origin, activities, objectives, chapter
(B) Chapter, activities, objectives, origin
(C) Chapter, objectives, activities, origin
(D) Origin, objectives, activities, chapter
Ans: D
3. For a successful tour guide, the most important qualification is
(A) efficient communication skill in the language of a tour group.
(B) to know the time schedule of the major air-lines.
(C) to have good knowledge of CRS.
(D) None of the above.
Ans: A
4. Pan Am in 1976 introduced which of the following form of service between New York and Tokyo ?
(A) Low Cost Service (B) Business Class Service
(C) Non-Stop Service (D) Auto-pilot Service
Ans: C
5. This consist of two lists, the first being Tourism organisations and the second being their headquarters. The candidate has to match an item in one list with an item in the other :
List – I List – II
i. UNWTO 1. Montreal
ii. ICAO 2. San Francisco
iii. IATA Clearing House 3. Madrid
iv. PATA 4. Geneva
Codes :
i ii iii iv
(A) 1 2 3 4
(B) 2 4 1 3
(C) 3 1 4 2
(D) 4 3 2 1
Ans: C
6. Assertion (A) : It is true that every kind of enterprise must have a surplus in business if it is to survive and do the task society has entrusted to it.
Reason (R) : The basic objective is accomplished by undertaking activities, going in clearly defined directions, achieving goals and fulfilling a mission.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
7. The apex body which manages international aviation transport is
(A) ICAO (B) ICCAO
(C) IATA (D) None of the above
Ans: C
8. Which of the following is incorrect about Non-parametric tests of hypotheses ?
(A) Nominal or ordinal data
(B) Number of observations required is more than that required by parametric tests.
(C) No assumptions about population parameters are made.
(D) It is required to estimate statistics like mean and variation in advance.
Ans: D
9. One of the uniqueness of Karl Pearson’s co-efficient of correlation is that it is
(A) not affected by change in scale or change in location
(B) affected by change in scale or change in location
(C) not affected by change in scale but by change in location
(D) affected by change in scale but not on change in location
Ans: A
10. Five-Star category hotels are also known as
(A) Rich-end hotels (B) Budget hotels
(C) Affordable hotels (D) Cost-effective hotels
Ans: A
11. Identify the type of tourism that is most famous on the route Kollam and Alleppey in Kerala in the following :
(A) Culinary Tourism (B) Rural Tourism
(C) Backwater Tourism (D) Event Tourism
Ans: C
12. The insensitivity in the design of buildings constructed for tourism can cause
(A) Solid Pollution (B) Noise Pollution
(C) Visual Pollution (D) Water Pollution
Ans: C
13. What is a research design ?
(A) A way of conducting research that is not grounded in theory.
(B) The style in which you present your research findings.
(C) The choice between using qualitative or quantitative methods.
(D) A framework for every stage of the collection and analysis of data.
Ans: D
14. The growth-share matrix (BCG-Matrix) is used as an analytical tool in
i. Brand Marketing
ii. New Product Development
iii. Strategic Management iv. Portfolio Analysis
Codes :
(A) Only i, ii and iv are true.
(B) Only ii, iii and iv are true.
(C) Only i, iii and iv are true.
(D) Only ii and iv are true.
Ans: C
15. Two lists are given below List – I has the Luxury Trains of India and List – II has the States for which they operate on. The candidate has to match an item in List – I with an item in the other.
List – I List – II
i. Palace-on-Wheels 1. Maharashtra
ii. Deccan Odyssey 2. Rajasthan
iii. Maharaja Express 3. Karnataka
iv. Golden Chariot 4. New Delhi
i ii iii iv
(A) 2 1 4 3
(B) 1 2 3 4
(C) 4 3 2 1
(D) 3 1 4 2
Ans: A
16. Assertion (A) : Policy Decisions bring about changes in strategies and techniques for Tourism Development.
Reason (R) : Tourism Development is possible only with the formulation of a tourism policy.
In the context of two statements, which one of the following is correct ?
Codes :
(A) Both (A) and (R) are true and (R) is correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
17. Assertion (A) : Net working capital is a qualitative concept and it indicates the liquidity position of the firm and suggests the extent to which working capital needs may be financed by permanent sources of funds.
Reason (R) : A portion of the working capital should be financed from permanent sources of funds such as equity share capital, debentures, long-term debt, preference share or retained earnings.
Codes :
(A) Both (A) and (R) are correct and (R) is the correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
18. FAM tour refers to
(A) Subsidised tour for regular visitors
(B) Complementary tour for the intermediaries
(C) Incentive tour to corporate houses
(D) Tour to a farmland
Ans: B
19. Which one of the following is not a function of advertising ?
(A) Informing the customer
(B) Persuading the customer
(C) Reminding the customer for a repeat purchase
(D) Understanding the buying capacity of the customer
Ans: D
20. Trend Analysis helps comparing performance of a firm
(A) over a period of time (B) with other firms
(C) with other industries (D) with similar firm in other countries
Ans: A
21. Assertion (A) : The business of organising meetings, incentives, conferences and exhibitions have grown to a great degree.
Reason (R) : Tourism is loosing business because of organising events.
In the context of the two statements, which one of the following is correct ?
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
22. Which of the following is not a component of a Master Budget ?
(A) Operating budgets (B) Leveraging budgets
(C) Financial budgets (D) Capital budgets
Ans: B
23. The Travellers Statistics excludes
(A) Travellers on Sport (B) Travellers on Religion
(C) Travellers on Transit (D) Travellers on Business
Ans: C
24. Assertion (A) : A person thinking about an incentive trip to South Africa may pay insufficient attention to what is being said about an inventory report, thus increasing the probability of a communication breakdown.
Reason (R) : The receiver has to be ready for the message so that it can be decoded into thought.
Codes :
(A) Both (A) and (R) are correct and (R) is not the correct explanation.
(B) Both (A) and (R) are correct and (R) is the correct explanation.
(C) (A) is true and (R) is false.
(D) (A) is false and (R) is true.
Ans: B
25. High degree of financial leverage means
(A) Lower debt proportion (B) High debt proportion
(C) Equal debt and equity (D) No debt
Ans: B
26. Assertion (A) : Statistical tests help a researcher to know whether a new medicine is effective in controlling fever or not.
Reason (R) : Chi square (χ2) test measures the degree of relationship and form of relationship between a medicine and fever.
Codes :
(A) Both (A) and (R) are correct and (R) is correct explanation of (A).
(B) Both (A) and (R) are correct, but (R) is not a correct explanation of (A).
(C) (A) is correct and (R) is incorrect.
(D) (A) is incorrect and (R) is correct.
Ans: C
27. ‘A la carte’ menu is the one where a
(A) total price is levied for the meal
(B) separate price is levied for each food
(C) discount price is levied for the meal
(D) special price is levied for special items
Ans: B
28. Match List-I with List-II :
List – I List – II
i. Trancheure 1. Floor Waiter
ii. Chef d’etage 2. Trolley Waiter
iii. Sommelier 3. Carver
iv. Chef de Wagon 4. Wine Waiter
Codes :
i ii iii iv
(A) 1 3 4 2
(B) 3 1 2 4
(C) 3 1 4 2
(D) 1 3 2 4
Ans: C
29. The biggest hotel group of the world is
(A) Marriot International (B) Intercontinental Hotels Group
(C) Hilton (D) Carlson
Ans: B
30. Textiles, padding, spring and other material used for decorating furniture and rendering it more comfort is known as
(A) Linens (B) Upholstery
(C) Carpet (D) Bed Cover
Ans: B
31. The sampling design where every item of the universe has an equal chance of inclusion in the sample refers as
(A) Non-probability sampling (B) Probability sampling
(C) Stratified sampling (D) Cluster-sampling
Ans: B
32. Identify the route of Orient Express train.
(A) Paris – Rome
(B) Paris – London
(C) Paris – Istanbul
(D) Paris – Bonn
Ans: C
33. The main criterion to be used in the classification of international visitors by place of origin is
(A) country of birth (B) country of issue of passport
(C) country of Nationality (D) country of residence
Ans: D
34. Cost of issuing new shares to public is known as
(A) cost of equity (B) marginal cost
(C) cost of capital (D) flotation cost
Ans: D
35. National Highway -12 is between
(A) Jabalpur – Jaipur
(B) Allahabad – Varanasi
(C) Gorakhpur – Varanasi
(D) Delhi – Lucknow
Ans: A
36. Determine the correct global indicator for the journey BKK – MNL – SYD.
(A) AT (B) EH
(C) AP (D) PA
Ans: B
37. The fees for operating a tour is commonly levied as
(A) Mark-up (B) Service-charges
(C) Security-charges (D) Meet-up
Ans: A
38. Indian Tobacco Company, a fortune 500 Company has its diversified interest in
(A) Tobacco and real estates (B) Hotels and agri products
(C) Automobiles and Heavy industry (D) Travel and tour operations
Ans: B
Read the passage below and answer the questions from No. 39 to 43.
The credit for preserving the Vedic Dharma in India by uniting various sectarian groups goes to Adi Guru Shankaracharya. He travelled widely all over India to unite the then opposing forces of the Vedic religion. He started his philosophical disputations and met intellectuals of different schools of thoughts and convinced them by his logical arguments and established the supremacy of the Vedic religion. He founded the four religious peethas of muths to represent the four Vedas or Hinduism and revived the religion. He ordained that each Hindu must visit all the four religious centres once in his/her lifetime.
39. The passage clearly indicates the following. Identify the correct one :
(A) Adi Guru Shankaracharya fought against the existing domination of various religions.
(B) He became Adi Guru, as he travelled widely.
(C) Since he was born in a humble family he was able to realize the sufferings of the common people.
(D) He started philosophical debates while as a child.
Ans: A
40. Sri Shankaracharya established his first monastery in
(A) Puri
(B) Dwarka
(C) Varanasi
(D) Sringeri
Ans: D
41. Adi Guru was born in
(A) Kochhi
(B) Kaladi
(C) Pathanamthitta
(D) Aleppy
Ans: B
42. Sri Shankaracharya founded four religious seats. Which one of the following is not correctly matched ?
(A) Sringeri Muth in Karnataka
(B) Gobardan Muth in Orissa
(C) Dwarka Muth in Gujarat
(D) Joshi Muth in Kaladi
Ans: D
43. Assertion (A) : Sri Shankaracharya went to Kanchipuram in Tamil Nadu and made the Chola Kings his disciples.
Reason (R) : The four Muths established by Shankaracharya became tourist distinations.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
44. Assertion (A) : Distribution channel members are fairly fluid in terms of their roles, interests, operations and perspectives.
Reason (R) : The complexity of travel trade and the dissimilarity of operational practices used worldwide makes it difficult to define and establish strategies, tactics, operation features, practices and functions.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true and (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
45. A business which has enough assets to meet its liabilities but cannot convert these assets quickly enough to cash is commonly described as
(A) Over trading
(B) Over invested
(C) Technically insolvent
(D) Untapped finance
Ans: C
46. Persons of Indian Origin (PIO) Card are not permitted if the applicant’s parents/grand parents belonged to I. Pakistan II. Sri Lanka III. Nepal IV. Bhutan
(A) I, II & III are correct.
(B) II & III are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: D
47. The correct relationship between NUC, ROE, and LSF is
(A) ROE = NUC x LSF
(B) LSF = NUC x ROE
(C) NUC = LSF x ROE
(D) NUC = LSF + ROE
Ans: B
48. Which places are included in the itinerary of ‘Deccan Odyssey’ train ?
I. Goa
II. Pune
III. Aurangabad
IV. Sindhudurg
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & III are correct.
(D) All are correct.
Ans: D
49. This consists of two lists of Name of Cities and Traffic Conference Areas. The Candidate has to match an item in one list with an item in the other.
List – I List – II (Name of Cities) (T.C. Area)
a. Los Angles 1. III
b. Helsinki 2. II
c. Luzon city 3. I
d. Jakarta 4. III
Codes : a b c d
(A) 3 2 4 1
(B) 3 2 1 4
(C) 1 2 3 4
(D) 2 1 3 4
Ans: A or B
50. Assertion (A) : Domestic Airlines can import Air Turbine Fuel (ATF) directly from foreign countries.
Reason (R) : ATF has important share in operational cost.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
(A) Tobacco and real estates (B) Hotels and agri products
(C) Automobiles and Heavy industry (D) Travel and tour operations
Ans: B
Read the passage below and answer the questions from No. 39 to 43.
The credit for preserving the Vedic Dharma in India by uniting various sectarian groups goes to Adi Guru Shankaracharya. He travelled widely all over India to unite the then opposing forces of the Vedic religion. He started his philosophical disputations and met intellectuals of different schools of thoughts and convinced them by his logical arguments and established the supremacy of the Vedic religion. He founded the four religious peethas of muths to represent the four Vedas or Hinduism and revived the religion. He ordained that each Hindu must visit all the four religious centres once in his/her lifetime.
39. The passage clearly indicates the following. Identify the correct one :
(A) Adi Guru Shankaracharya fought against the existing domination of various religions.
(B) He became Adi Guru, as he travelled widely.
(C) Since he was born in a humble family he was able to realize the sufferings of the common people.
(D) He started philosophical debates while as a child.
Ans: A
40. Sri Shankaracharya established his first monastery in
(A) Puri
(B) Dwarka
(C) Varanasi
(D) Sringeri
Ans: D
41. Adi Guru was born in
(A) Kochhi
(B) Kaladi
(C) Pathanamthitta
(D) Aleppy
Ans: B
42. Sri Shankaracharya founded four religious seats. Which one of the following is not correctly matched ?
(A) Sringeri Muth in Karnataka
(B) Gobardan Muth in Orissa
(C) Dwarka Muth in Gujarat
(D) Joshi Muth in Kaladi
Ans: D
43. Assertion (A) : Sri Shankaracharya went to Kanchipuram in Tamil Nadu and made the Chola Kings his disciples.
Reason (R) : The four Muths established by Shankaracharya became tourist distinations.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
44. Assertion (A) : Distribution channel members are fairly fluid in terms of their roles, interests, operations and perspectives.
Reason (R) : The complexity of travel trade and the dissimilarity of operational practices used worldwide makes it difficult to define and establish strategies, tactics, operation features, practices and functions.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true and (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
45. A business which has enough assets to meet its liabilities but cannot convert these assets quickly enough to cash is commonly described as
(A) Over trading
(B) Over invested
(C) Technically insolvent
(D) Untapped finance
Ans: C
46. Persons of Indian Origin (PIO) Card are not permitted if the applicant’s parents/grand parents belonged to I. Pakistan II. Sri Lanka III. Nepal IV. Bhutan
(A) I, II & III are correct.
(B) II & III are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: D
47. The correct relationship between NUC, ROE, and LSF is
(A) ROE = NUC x LSF
(B) LSF = NUC x ROE
(C) NUC = LSF x ROE
(D) NUC = LSF + ROE
Ans: B
48. Which places are included in the itinerary of ‘Deccan Odyssey’ train ?
I. Goa
II. Pune
III. Aurangabad
IV. Sindhudurg
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & III are correct.
(D) All are correct.
Ans: D
49. This consists of two lists of Name of Cities and Traffic Conference Areas. The Candidate has to match an item in one list with an item in the other.
List – I List – II (Name of Cities) (T.C. Area)
a. Los Angles 1. III
b. Helsinki 2. II
c. Luzon city 3. I
d. Jakarta 4. III
Codes : a b c d
(A) 3 2 4 1
(B) 3 2 1 4
(C) 1 2 3 4
(D) 2 1 3 4
Ans: A or B
50. Assertion (A) : Domestic Airlines can import Air Turbine Fuel (ATF) directly from foreign countries.
Reason (R) : ATF has important share in operational cost.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
51. Calculate the flying time if a flight leaves Mumbai (+0530 Hrs.) at 0625 Hrs. and arrives Manila (+0800 Hrs) at 1505 Hrs.
(A) 5.10 Hrs (B) 6.10 Hrs. (C) 7.10 Hrs. (D) 8.10 Hrs.
Ans: B
52. If a person purchases a ticket in Delhi and starts his journey from Indira Gandhi International Airport, it is a transaction ;
(A) SITI (B) SOTI (C) SITO (D) SOTO
Ans: A
53. FIFO and LIFO are methods of calculating
(A) Depreciation (B) Inventory Valuation (C) Net Investment (D) Working Capital
Ans: B
54. Which one of the following does not affect the fund requirements or working capital requirements ?
(A) Nature of Business (B) Type of Business (C) Sales Volume (D) Profit Volume
Ans: D
55. Out of the following which are known as form of dividend ?
I. Scrip II. Debenture III. Property IV. Stock
(A) I & II
(B) II, III & IV
(C) I, III & IV
(D) I, II, III & IV
Ans: D
56. Functional managers are responsible
(A) for a single area activity.
(B) to upper level of management and staff.
(C) for complex organizational sub units.
(D) for obtaining copyrights and patents for newly developed processes.
Ans: A
57. According to Herzberg, which of the following is a maintenance factor ?
(A) Salary (B) Work itself (C) Responsibility (D) Recognition
Ans: A
58. While guiding organization members in appropriate directions, a manager exhibits
(A) consideration behavior (B) authoritarian behavior
(C) leadership behaviour (D) theory Y behavior
Ans: C
59. A ______ manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of low-level managers.
(A) top level (B) middle level
(C) first line (D) low level
Ans: B
60. One of the most helpful mechanism for refining a spoken or written communication is
(A) Counselling service (B) Grapevine (C) Five C’s (D) Complaint management
Ans: C
61. Assertion (A) : Perception represents the process by which meaning is attributed to an object, event or person encountered in the environment.
Reason (R) : Perception can be created without experience and knowledge of the object/person.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) Both (A) and (R) are false.
Ans: A
62. Total Quality Management (TQM) is a management approach
(A) Long term success through customer satisfaction.
(B) Continuous improvement of the quality of products and processes.
(C) Defending the quality of the product.
(D) Understanding the product development process.
Ans: B
63. Using tourist data from each country to aggregate total tourist demand is a method popularly known as
(A) Break down approach (B) Form up approach
(C) Integrative approach (D) Selective approach
Ans: B
64. When a marketer cannot identify the source of competition and wrongly assumes the industry structure, this behaviour is called
(A) Marketing Exopia (B) Marketing Phobia
(C) Marketing Myopia (D) Marketing Xenoa
Ans: C
65. Viral marketing is an example of
(A) Word of Mouth Communication (B) Integrated Marketing Communication
(C) Push Model of Communication (D) None
Ans: A
66. The best method of segmenting the market for tourism product and destination is
(A) Behavioural (B) Psychological (C) Demographic (D) Geographic
Ans: A
67. Availability of market access is a necessary condition to find out
(A) qualified target market (B) qualified available market
(C) qualified market share (D) qualified potential market
Ans: B
68. Closure to the time of travel, pricing powers are with the travel service provider and further from the point of travel, the power is with the traveler. This method of pricing is called
(A) Marginal pricing (B) Dynamic pricing
(C) Auction pricing (D) Base rate pricing
Ans: B
(A) 5.10 Hrs (B) 6.10 Hrs. (C) 7.10 Hrs. (D) 8.10 Hrs.
Ans: B
52. If a person purchases a ticket in Delhi and starts his journey from Indira Gandhi International Airport, it is a transaction ;
(A) SITI (B) SOTI (C) SITO (D) SOTO
Ans: A
53. FIFO and LIFO are methods of calculating
(A) Depreciation (B) Inventory Valuation (C) Net Investment (D) Working Capital
Ans: B
54. Which one of the following does not affect the fund requirements or working capital requirements ?
(A) Nature of Business (B) Type of Business (C) Sales Volume (D) Profit Volume
Ans: D
55. Out of the following which are known as form of dividend ?
I. Scrip II. Debenture III. Property IV. Stock
(A) I & II
(B) II, III & IV
(C) I, III & IV
(D) I, II, III & IV
Ans: D
56. Functional managers are responsible
(A) for a single area activity.
(B) to upper level of management and staff.
(C) for complex organizational sub units.
(D) for obtaining copyrights and patents for newly developed processes.
Ans: A
57. According to Herzberg, which of the following is a maintenance factor ?
(A) Salary (B) Work itself (C) Responsibility (D) Recognition
Ans: A
58. While guiding organization members in appropriate directions, a manager exhibits
(A) consideration behavior (B) authoritarian behavior
(C) leadership behaviour (D) theory Y behavior
Ans: C
59. A ______ manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of low-level managers.
(A) top level (B) middle level
(C) first line (D) low level
Ans: B
60. One of the most helpful mechanism for refining a spoken or written communication is
(A) Counselling service (B) Grapevine (C) Five C’s (D) Complaint management
Ans: C
61. Assertion (A) : Perception represents the process by which meaning is attributed to an object, event or person encountered in the environment.
Reason (R) : Perception can be created without experience and knowledge of the object/person.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) Both (A) and (R) are false.
Ans: A
62. Total Quality Management (TQM) is a management approach
(A) Long term success through customer satisfaction.
(B) Continuous improvement of the quality of products and processes.
(C) Defending the quality of the product.
(D) Understanding the product development process.
Ans: B
63. Using tourist data from each country to aggregate total tourist demand is a method popularly known as
(A) Break down approach (B) Form up approach
(C) Integrative approach (D) Selective approach
Ans: B
64. When a marketer cannot identify the source of competition and wrongly assumes the industry structure, this behaviour is called
(A) Marketing Exopia (B) Marketing Phobia
(C) Marketing Myopia (D) Marketing Xenoa
Ans: C
65. Viral marketing is an example of
(A) Word of Mouth Communication (B) Integrated Marketing Communication
(C) Push Model of Communication (D) None
Ans: A
66. The best method of segmenting the market for tourism product and destination is
(A) Behavioural (B) Psychological (C) Demographic (D) Geographic
Ans: A
67. Availability of market access is a necessary condition to find out
(A) qualified target market (B) qualified available market
(C) qualified market share (D) qualified potential market
Ans: B
68. Closure to the time of travel, pricing powers are with the travel service provider and further from the point of travel, the power is with the traveler. This method of pricing is called
(A) Marginal pricing (B) Dynamic pricing
(C) Auction pricing (D) Base rate pricing
Ans: B
69. Which one of the following is correctly stated ?
(A) Tajmahal Palace Hotels and Resorts are first LEED certified hotel in India.
(B) Vivanta by Taj are the first LEED certified hotel in India.
(C) ITC Gardinea hotel is the first LEED certified hotel in India.
(D) Trident hotel of Oberois is the first LEED certified hotel in India.
Ans: C
70. This consists of two lists of the Tax and the Explanations. The candidate has to match an item in one list with an item in the other.
List – I List – II (Name of Tax) (Explanation for Taxes Collected)
a. Air Transport Tax 1. A fee assessed by the Central Government to defray customs operations at gateway airports.
b. International Departure Tax 2. A charge imposed by an Airport authority to fund an improvement of the infrastructure.
c. Customer User Fee 3. A Central tax applied to air transportation within India.
d. Passenger Facility Charge 4. A tax assessed by the Indian Government from passengers who depart from India to an international destination
Codes : a b c d
(A) 3 2 1 4
(B) 1 2 4 3
(C) 3 4 1 2
(D) 1 4 3 2
Ans: C
71. The fares that must be purchased in advance of the departure date and require travel to originate and terminate at the same point is known as
(A) Individual fare (B) Group fare (C) Excursion fare (D) Transit fare
Ans: C
72. Dates representing a period of high demand, during which a particular fare is invalid
(A) Booking dates (B) Valid dates (C) Back out dates (D) Invalid dates
Ans: C
73. The segment of the business market that includes employees of governments, schools, hospitals etc.
(A) Corporate Travel (B) Affinity Travel (C) Institutional Travel (D) All inclusive Travel
Ans: C
74. A unit of measurement determined when one passenger travels miles on a transportation by Air carrier
(A) Carbon Miles (B) Passenger Kilometers (C) Passenger Mile (D) Transportation Miles
Ans: C
75. This list consists of two lists of names of Sanctuaries and States, the candidate has to match an item in the List-I with Item in the other. List – I List – II (Name of Sanctuary) (Name of State)
a. Radhanagari 1. Maharashtra
b. Jaladpara 2. Assam
c. Betla 3. Jharkhand
d. Manas 4. West Bengal
Codes : a b c d
(A) 1 4 3 2
(B) 4 2 1 3
(C) 3 2 1 4
(D) 4 1 3 2
Ans: A
76. This consists of two lists of names of Dynasties and names of Temples. The candidate has to match an item in the List-I with an item in the List-II. List – I List – II (Name of Dynasty) (Name of the Temple)
a. Early Chalukyan 1. Hazararama
b. Hoysala 2. Vaikuntha Perumal
c. Pallava 3. Chinnakesava
d. Vijayanagara 4. Papanatha
Codes : a b c d
(A) 3 4 2 1
(B) 4 2 1 3
(C) 4 3 2 1
(D) 2 1 3 4
Ans: C
77. Employees who work at Airport for booking reservations, weighting and checking luggage, and issuing tickets are known as
(A) Traffic Assistant (B) Airport Agent (C) Ground Staff (D) Airport Assistant
Ans: C
78. A package tour that includes the services of a tour representative accompanied at each destination
(A) Excursion tour (B) Escorted tour (C) Hosted tour (D) Minimum tour
Ans: B
79. Any package tour including two or more components such as airfare and accommodation designed for a specific client is known as
(A) Free Individual Travel (B) Group Inclusive Travel (C) Leisure Travel (D) Corporate Travel
Ans: A
80. A document issued by a travel agency or vendor authorizing transportation or some other travel service to a specified person.
(A) Amenities voucher (B) Miscellaneous charges order (C) Voucher (D) Saver pass
Ans: B
81. This consists of two lists of terms and statements and the candidate has to match an item in one list with an item in the other.
List - I List - II
a. Bottom up approach 1. Formulation of policy with inputs from beneficiaries.
b. Top down approach 2. Mandate for developments in all sectors.
c. Participative approach 3. Setting up of policy frame work with expert knowledge of policymakers.
d. Inclusive approach 4. Creation of the blue print of the policy with the support of policymakers, planners and local community.
Codes : a b c d
(A) 2 1 4 3
(B) 1 4 3 2
(C) 1 3 4 2
(D) 4 2 1 3
Ans: C
82. Which one of the following is not correctly stated ?
(A) Eco tourism is an important form of nature based tourism.
(B) Eco tourism is community oriented and driven.
(C) Eco tourism is government led and private sector controlled.
(D) Eco tourism is an important form of sustainable tourism.
Ans: C
83. Which one of the following is correctly stated ?
(A) Carrying capacity is measured on the basis of expectation of visitors.
(B) Carrying capacity is measured on the basis of the perception of the visitors.
(C) Carrying capacity is carried out on the basis of facilities and amenities.
(D) Carrying capacity is estimated by taking into tourist foot falls.
Ans: D
84. Identify the correct sequential order of the authors given these definitions :
(a) Travelling to relatively undisturbed and uncontaminated natural areas ……… cultural manifestations.
(b) The intricate relationship between tourists, environment and culture ……… Eco tourism.
(c) Tourism that involves travelling to relatively undisturbed natural areas ……… (both of the past and the present) found in these areas.
(d) Alternative tourism is an umbrella term covering a range of new forms of tourism ……… the perceived costs of mass tourism.
Authors :
1. Ceballos – Lascurian
2. Hetzer
3. UNWTO
4. Mowforth and munt
Codes : a b c d
(A) (1) (4) (3) (2)
(B) (1) (2) (3) (4)
(C) (2) (3) (4) (1)
(D) (3) (4) (1) (2)
Ans: B
85. Assertion (A) : Inclusive tourism – an innovative concept that aims at providing ample scope for socio economic development and ecological conservation there by minimizing negative impacts and optimizing positive impacts.
Reason (R) : Eradication of poverty, unemployment, malnourishment and ignorance can be possible when tourism development is well defined and timely implemented.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
86. Assertion (A) : Responsible tourism aims at promoting conservation, community participation and sustainable development.
Reason (R) : Tourism destinations are intended to enforce principles of sustainable tourism like minimization of negative impacts, conservation of resources, equitable distribution of tourism revenue and expansion of tourism facilities and amenities.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
87. Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R).
Assertion (A) : Trident hotel and Ginger hotel are the budget category hotels belonged to two major chains.
Reason (R) : To provide wide range of room inventory for tourists.
Codes :
(A) (A) is correct, but (R) is wrong.
(B) Both (A) and (R) are correct.
(C) (A) is wrong, but (R) is correct.
(D) Both (A) and (R) are wrong.
Ans: B
88. Assertion (A) : Beach Tourism is popular among all types of tourism.
Reason (R) : Beach Tourism is a good combination of adventure and leisure activities.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
89. This consists of two lists of Natural Vegetation and Wild Life Sanctuaries/National Parks. The candidate has to match an item in one list with an item in the other.
List – I List – II (Types of Natural Vegetation) (Name of Wild Life Sanctuaries/ National Parks)
a. Tidal forest 1. Sunder ban
b. Alpine forest 2. Dachigam
c. Evergreen forest 3. Manas
d. Tropical Deciduous forest 4. Mudumalai
Codes : a b c d
(A) 2 3 4 1
(B) 1 2 3 4
(C) 2 3 1 4
(D) 1 3 2 4
Ans: B
90. If a mountaineer ascends a mountain at fast speed, he may suffer Acute Mountain Sickness due to
I. Low Air Pressure II. Poor Visibility III. Poor Digestion IV. Poor Acclimatization
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: C
91. Which of the following are biosphere reserves ?
I. Nanda Devi
II. Nilgiri
III. Simlipal
IV. Dudhwa
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: A
92. The list consists of two lists of folk dances and their places. The candidate has to match an item in one list with an item in the other :
List – I List – II (Folk Dance) (State)
a. Giddha 1. Assam
b. Lavani 2. Punjab
c. Jatra 3. Maharashtra
d. Bihu 4. West Bengal
Codes : a b c d
(A) 1 2 3 4
(B) 2 3 4 1
(C) 2 4 3 1
(D) 3 4 2 1
Ans: B
93. Identify the sequence of the four Indian hotel chains according to the year of their establishment.
I. Lemon tree group of hotels
II. Oberoi group of hotels
III. Welcome group hotels
IV. Taj group hotels
(A) III, II, IV, I
(B) II, III, I, IV
(C) IV, II, III, I
(D) I, III, II, IV
Ans: C
94. Identify the Indian “Café” brand originated from the State of Karnataka competing with the international coffee chains.
(A) Costa Coffee (B) Coffee Café Day (C) Barista (D) Star Bucks
Ans: B
95. Arrange the following according to the hierarchy using the code given below :
I. Commis I II. Executive chef III. Sous chef IV. Chef d’ partie
Codes :
(A) IV, III, I, II
(B) III, IV, II, I
(C) I, II, III, IV
(D) II, III, IV, I
Ans: D
96. ‘Chef d’rang” is
(A) Position in the kitchen (B) Position in the restaurant
(C) Position in the housekeeping department (D) Position in the front office
Ans: B
97. ‘Bloody Mary” and Screw driver” are
(A) Brand of liquors served in hotel bars. (B) Classical cocktails served in hotel bars.
(C) Classical mocktails served in hotel bars. (D) Brands of soft drinks served in hotel bars.
Ans: B
98. Government of India conducts national level hospitality training under the ambit of
(A) National Council for Hotel Management and Catering Technology.
(B) Federation of Hotel and Restaurant Association of India.
(C) Central Board of Vocational and Secondary Education.
(D) Indian Institute of Hotel Management.
Ans: A
99. Which of the following sequential itineraries is/are correct ?
I. Honolulu - Tokyo - Vancouver - Oslo
II. Los Angeles - Washington DC- Paris - Dubai
III. Rio de Janeiro - Cape town -Mauritius- Singapore
IV. Dubai -Colombo - Singapore - Yangon
Codes :
(A) None are correct
(B) II, III are correct
(C) I & IV are correct
(D) All are correct
Ans: B
100. This consists of two lists of types of journey and itinerary. The candidate has to match an item in one list with an item in the other
List – I List – II -
a. Round the World 1. BOM - CCU - PAT- IXU
b. One Way 2. DEL - JAI - BOM - BLR
c. Open Jaw 3. DEL - KHI -DXB - DEL
d. Circular trip 4. DEL - PAR - WAS - TYO - DEL
Codes : a b c d
(A) 4 2 1 3
(B) 4 1 2 3
(C) 3 1 2 4
(D) 1 2 3 4
Ans: A
(A) Tajmahal Palace Hotels and Resorts are first LEED certified hotel in India.
(B) Vivanta by Taj are the first LEED certified hotel in India.
(C) ITC Gardinea hotel is the first LEED certified hotel in India.
(D) Trident hotel of Oberois is the first LEED certified hotel in India.
Ans: C
70. This consists of two lists of the Tax and the Explanations. The candidate has to match an item in one list with an item in the other.
List – I List – II (Name of Tax) (Explanation for Taxes Collected)
a. Air Transport Tax 1. A fee assessed by the Central Government to defray customs operations at gateway airports.
b. International Departure Tax 2. A charge imposed by an Airport authority to fund an improvement of the infrastructure.
c. Customer User Fee 3. A Central tax applied to air transportation within India.
d. Passenger Facility Charge 4. A tax assessed by the Indian Government from passengers who depart from India to an international destination
Codes : a b c d
(A) 3 2 1 4
(B) 1 2 4 3
(C) 3 4 1 2
(D) 1 4 3 2
Ans: C
71. The fares that must be purchased in advance of the departure date and require travel to originate and terminate at the same point is known as
(A) Individual fare (B) Group fare (C) Excursion fare (D) Transit fare
Ans: C
72. Dates representing a period of high demand, during which a particular fare is invalid
(A) Booking dates (B) Valid dates (C) Back out dates (D) Invalid dates
Ans: C
73. The segment of the business market that includes employees of governments, schools, hospitals etc.
(A) Corporate Travel (B) Affinity Travel (C) Institutional Travel (D) All inclusive Travel
Ans: C
74. A unit of measurement determined when one passenger travels miles on a transportation by Air carrier
(A) Carbon Miles (B) Passenger Kilometers (C) Passenger Mile (D) Transportation Miles
Ans: C
75. This list consists of two lists of names of Sanctuaries and States, the candidate has to match an item in the List-I with Item in the other. List – I List – II (Name of Sanctuary) (Name of State)
a. Radhanagari 1. Maharashtra
b. Jaladpara 2. Assam
c. Betla 3. Jharkhand
d. Manas 4. West Bengal
Codes : a b c d
(A) 1 4 3 2
(B) 4 2 1 3
(C) 3 2 1 4
(D) 4 1 3 2
Ans: A
76. This consists of two lists of names of Dynasties and names of Temples. The candidate has to match an item in the List-I with an item in the List-II. List – I List – II (Name of Dynasty) (Name of the Temple)
a. Early Chalukyan 1. Hazararama
b. Hoysala 2. Vaikuntha Perumal
c. Pallava 3. Chinnakesava
d. Vijayanagara 4. Papanatha
Codes : a b c d
(A) 3 4 2 1
(B) 4 2 1 3
(C) 4 3 2 1
(D) 2 1 3 4
Ans: C
77. Employees who work at Airport for booking reservations, weighting and checking luggage, and issuing tickets are known as
(A) Traffic Assistant (B) Airport Agent (C) Ground Staff (D) Airport Assistant
Ans: C
78. A package tour that includes the services of a tour representative accompanied at each destination
(A) Excursion tour (B) Escorted tour (C) Hosted tour (D) Minimum tour
Ans: B
79. Any package tour including two or more components such as airfare and accommodation designed for a specific client is known as
(A) Free Individual Travel (B) Group Inclusive Travel (C) Leisure Travel (D) Corporate Travel
Ans: A
80. A document issued by a travel agency or vendor authorizing transportation or some other travel service to a specified person.
(A) Amenities voucher (B) Miscellaneous charges order (C) Voucher (D) Saver pass
Ans: B
81. This consists of two lists of terms and statements and the candidate has to match an item in one list with an item in the other.
List - I List - II
a. Bottom up approach 1. Formulation of policy with inputs from beneficiaries.
b. Top down approach 2. Mandate for developments in all sectors.
c. Participative approach 3. Setting up of policy frame work with expert knowledge of policymakers.
d. Inclusive approach 4. Creation of the blue print of the policy with the support of policymakers, planners and local community.
Codes : a b c d
(A) 2 1 4 3
(B) 1 4 3 2
(C) 1 3 4 2
(D) 4 2 1 3
Ans: C
82. Which one of the following is not correctly stated ?
(A) Eco tourism is an important form of nature based tourism.
(B) Eco tourism is community oriented and driven.
(C) Eco tourism is government led and private sector controlled.
(D) Eco tourism is an important form of sustainable tourism.
Ans: C
83. Which one of the following is correctly stated ?
(A) Carrying capacity is measured on the basis of expectation of visitors.
(B) Carrying capacity is measured on the basis of the perception of the visitors.
(C) Carrying capacity is carried out on the basis of facilities and amenities.
(D) Carrying capacity is estimated by taking into tourist foot falls.
Ans: D
84. Identify the correct sequential order of the authors given these definitions :
(a) Travelling to relatively undisturbed and uncontaminated natural areas ……… cultural manifestations.
(b) The intricate relationship between tourists, environment and culture ……… Eco tourism.
(c) Tourism that involves travelling to relatively undisturbed natural areas ……… (both of the past and the present) found in these areas.
(d) Alternative tourism is an umbrella term covering a range of new forms of tourism ……… the perceived costs of mass tourism.
Authors :
1. Ceballos – Lascurian
2. Hetzer
3. UNWTO
4. Mowforth and munt
Codes : a b c d
(A) (1) (4) (3) (2)
(B) (1) (2) (3) (4)
(C) (2) (3) (4) (1)
(D) (3) (4) (1) (2)
Ans: B
85. Assertion (A) : Inclusive tourism – an innovative concept that aims at providing ample scope for socio economic development and ecological conservation there by minimizing negative impacts and optimizing positive impacts.
Reason (R) : Eradication of poverty, unemployment, malnourishment and ignorance can be possible when tourism development is well defined and timely implemented.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
86. Assertion (A) : Responsible tourism aims at promoting conservation, community participation and sustainable development.
Reason (R) : Tourism destinations are intended to enforce principles of sustainable tourism like minimization of negative impacts, conservation of resources, equitable distribution of tourism revenue and expansion of tourism facilities and amenities.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
87. Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R).
Assertion (A) : Trident hotel and Ginger hotel are the budget category hotels belonged to two major chains.
Reason (R) : To provide wide range of room inventory for tourists.
Codes :
(A) (A) is correct, but (R) is wrong.
(B) Both (A) and (R) are correct.
(C) (A) is wrong, but (R) is correct.
(D) Both (A) and (R) are wrong.
Ans: B
88. Assertion (A) : Beach Tourism is popular among all types of tourism.
Reason (R) : Beach Tourism is a good combination of adventure and leisure activities.
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
89. This consists of two lists of Natural Vegetation and Wild Life Sanctuaries/National Parks. The candidate has to match an item in one list with an item in the other.
List – I List – II (Types of Natural Vegetation) (Name of Wild Life Sanctuaries/ National Parks)
a. Tidal forest 1. Sunder ban
b. Alpine forest 2. Dachigam
c. Evergreen forest 3. Manas
d. Tropical Deciduous forest 4. Mudumalai
Codes : a b c d
(A) 2 3 4 1
(B) 1 2 3 4
(C) 2 3 1 4
(D) 1 3 2 4
Ans: B
90. If a mountaineer ascends a mountain at fast speed, he may suffer Acute Mountain Sickness due to
I. Low Air Pressure II. Poor Visibility III. Poor Digestion IV. Poor Acclimatization
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: C
91. Which of the following are biosphere reserves ?
I. Nanda Devi
II. Nilgiri
III. Simlipal
IV. Dudhwa
(A) I, II & III are correct.
(B) I & II are correct.
(C) I & IV are correct.
(D) All are correct.
Ans: A
92. The list consists of two lists of folk dances and their places. The candidate has to match an item in one list with an item in the other :
List – I List – II (Folk Dance) (State)
a. Giddha 1. Assam
b. Lavani 2. Punjab
c. Jatra 3. Maharashtra
d. Bihu 4. West Bengal
Codes : a b c d
(A) 1 2 3 4
(B) 2 3 4 1
(C) 2 4 3 1
(D) 3 4 2 1
Ans: B
93. Identify the sequence of the four Indian hotel chains according to the year of their establishment.
I. Lemon tree group of hotels
II. Oberoi group of hotels
III. Welcome group hotels
IV. Taj group hotels
(A) III, II, IV, I
(B) II, III, I, IV
(C) IV, II, III, I
(D) I, III, II, IV
Ans: C
94. Identify the Indian “Café” brand originated from the State of Karnataka competing with the international coffee chains.
(A) Costa Coffee (B) Coffee Café Day (C) Barista (D) Star Bucks
Ans: B
95. Arrange the following according to the hierarchy using the code given below :
I. Commis I II. Executive chef III. Sous chef IV. Chef d’ partie
Codes :
(A) IV, III, I, II
(B) III, IV, II, I
(C) I, II, III, IV
(D) II, III, IV, I
Ans: D
96. ‘Chef d’rang” is
(A) Position in the kitchen (B) Position in the restaurant
(C) Position in the housekeeping department (D) Position in the front office
Ans: B
97. ‘Bloody Mary” and Screw driver” are
(A) Brand of liquors served in hotel bars. (B) Classical cocktails served in hotel bars.
(C) Classical mocktails served in hotel bars. (D) Brands of soft drinks served in hotel bars.
Ans: B
98. Government of India conducts national level hospitality training under the ambit of
(A) National Council for Hotel Management and Catering Technology.
(B) Federation of Hotel and Restaurant Association of India.
(C) Central Board of Vocational and Secondary Education.
(D) Indian Institute of Hotel Management.
Ans: A
99. Which of the following sequential itineraries is/are correct ?
I. Honolulu - Tokyo - Vancouver - Oslo
II. Los Angeles - Washington DC- Paris - Dubai
III. Rio de Janeiro - Cape town -Mauritius- Singapore
IV. Dubai -Colombo - Singapore - Yangon
Codes :
(A) None are correct
(B) II, III are correct
(C) I & IV are correct
(D) All are correct
Ans: B
100. This consists of two lists of types of journey and itinerary. The candidate has to match an item in one list with an item in the other
List – I List – II -
a. Round the World 1. BOM - CCU - PAT- IXU
b. One Way 2. DEL - JAI - BOM - BLR
c. Open Jaw 3. DEL - KHI -DXB - DEL
d. Circular trip 4. DEL - PAR - WAS - TYO - DEL
Codes : a b c d
(A) 4 2 1 3
(B) 4 1 2 3
(C) 3 1 2 4
(D) 1 2 3 4
Ans: A