TOURISM ADMINISTRATION AND MANAGEMENT- PAGE 11
TOURISM ADMINISTRATION AND MANAGEMENT MCQs
1. Assertion (A): Ecotourism respects the environment and encourages and promotes the well-being of local people.
Reason (R): Mass tourism may not do this.
Codes:
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
2. Arrange the following organisationsin sequence according to the year of establishment:
(A) ITDC, IATO, TAAI
(B) IATO, ITDC, TAAI
(C) TAAI, ITDC, IATO
(D) ITDC, TAAI, IATO
Ans: (C)
3. Match List – I with List – II:
List – I List – II
(Organisation) (Year of establishment)
I. ASTA 1. 1945
II. IATA 2. 1957
III. ICAO 3. 1951
IV. PATA 4. 1931
Codes:
I II III IV
(A) 4 1 2 3
(B) 3 4 1 2
(C) 2 1 3 4
(D) 1 3 2 4
Ans: (A)
4. Assertion (A): Pleasing weather is an important element of tourism.
Reason (R): Tourists from countries with extreme weather visit hill stations and beaches in search of fine weather and sunshine.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) and (R) are wrong.
(D) (A) is true and (R) is false.
Ans: (A)
5. “God’s Earth in all its fullness and beauty is for the people.” Who said this?
(A) Max Muller
(B) Mark Twain
(C) Thomas Cook
(D) John Cook
Ans: (C)
6. Assertion (A): The Tourism Emergency Response Network (TERN) is managed by the UNWTO as a leading tourism association of the world.
Reason (R): The TERN does not work under the Risk and Crisis Management (RCM) section of the UNWTO.
Codes:
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: (C)
7. This consists of names and by names of countries, regions and places. The candidate has to match an item in one list with an item in the other:
List – I List – II
i. ABC Islands 1. African Caribbean, Pacific state (under LOME convention)
ii. ACP States 2. Belgium, Holland, Luxembourg
iii. Low Countries 3. Denmark, Finland, Iceland, Norway, Sweden
iv. Nordic Countries 4. Aruba, Bonaire, Curacao
Codes:
i ii iii iv
(A) 1 3 4 2
(B) 3 4 1 2
(C) 4 1 2 3
(D) 3 2 4 1
Ans: (C)
8. In which year the daily air service was launched from London to Paris?
(A) 1947
(B) 1919
(C) 1939
(D) 1957
Ans: (B)
9. Which of the following are not to be regarded as tourists according to the recommendations of the World Tourism Organisation?
(A) Diplomats travelling between their country of origin and duty station.
(B) Cruise passengers
(C) Pilgrims
(D) Visiting friends and relatives
Ans: (A)
10. The term “Common Interest Tourism” describes
(A) Group travel by people with the same interests
(B) Group visits between “twinned” towns only
(C) A synonym for visits to friends and relatives
(D) Visits with a purpose significantly shared by the visitor and the visited
Ans: (D)
11. Which places are covered by “the palace on wheels”?
(a) Jaipur
(b) Udaipur
(c) Jodhpur
(d) Agra
(A) (a), (b), (c) are correct.
(B) (b), (c), (d) are correct.
(C) (a), (b) are correct.
(D) All are correct.
Ans: (D)
12. The DND cards in a maid’s trolley belong to
(A) Bathroom supplies
(B) Guestroom amenities
(C) Linen supplies
(D) Room service supplies
Ans: (B)
13. Name the under liner cloth used on a restaurant table.
(A) Slip cloth
(B) Demask
(C) Serviette
(D) Baize cloth
Ans: (A)
14. ARR is the term used in hotel industry for identifying
(A) Average Revenue Rate
(B) Average Rack Rate
(C) Average Room Revenue
(D) Actual Room Rate
Ans: (C)
15. A sampling frame is
I. Representative of the elements of the target population
II. A list of whole population
III. A compilation of sub-population elements in the universe.
IV. A subset of the population representing from the study.
(A) I, II and III are correct.
(B) I and III are correct.
(C) I and IV are correct.
(D) II and III are correct.
Ans: (C)
16. Which one of the following are parametric test tools?
(A) Chi-square test
(B) Man-Whitney test
(C) T-test
(D) Wilcoxon text
Ans: (C)
17. The maximum dimensions (the sum of the three dimensions) of all carry on baggage should not exceed
(A) 115 cm
(B) 105 cm
(C) 125 cm
(D) 85 cm
Ans: (A)
18. Calculate the flying time if a flight leaves Bangkok (+0700 hrs) at 0040 hrs and arrives Budapest (+0200 hrs) at 0615 hrs.
(A) 08.25 hrs
(B) 12.45 hrs
(C) 10.35 hrs
(D) 14.25 hrs
Ans: (C)
19. This consists of two lists of railway zones and head quarters and the candidate has to match an item in one list with an item in the other:
List – I (Railway zones) List – II (Headquarters)
i. South East Central 1. Hubli
ii. South Western 2. Mumbai CST
iii. Central 3. Bilaspur
iv. East Central 4. Hajipur
Codes:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (3) (1) (2) (4)
(C) (3) (2) (1) (4)
(D) (4) (3) (2) (1)
Ans: (B)
20. Which is not a major sea port?
(A) Kandla
(B) Dwarka
(C) Ennore
(D) Paradip
Ans: (B)
21. At present which of the following usually generates the highest rate of commission for travel agents?
(A) Airline Tickets
(B) Hotel Reservations
(C) Travel Insurance
(D) Travellers Cheques
Ans: (C)
22. Which of the following statements is true of airlines?
(A) The travel agent is the only outlet for their products.
(B) They accommodate inclusive tours on both scheduled and charter flights.
(C) They never have their own tour operating companies.
(D) They charge a commission from travel agents.
Ans: (B)
23. Which is the largest elements of retail travel agency operating costs?
(A) Transaction
(B) Advertising
(C) Payroll
(D) Premises
Ans: (B)
24. Which one of the following flights is an example of “first freedom of air”?
(A) YTO → MEX by Air Canada flying over USA
(B) DEL → NAG → MAA by Jet Airways
(C) YTO → CHI → MEX by Air Canada
(D) DEL → KHI → DXB by Air India
Ans: (A)
25. This consists of two lists of Airports and their IATA codes. The candidate has to match an item in one list with an item in the other:
List – I (Airports) List – II (IATA codes)
i. Port Blair 1. IXI
ii. North Lakhimpur 2. IXR
iii. Ranchi 3. IXZ
iv. Leh 4. IXL
Codes:
(i) (ii) (iii) (iv)
(A) (3) (1) (2) (4)
(B) (2) (1) (3) (4)
(C) (4) (3) (2) (1)
(D) (1) (2) (3) (4)
Ans: (A)
26. This consists of two lists of place and institutions and the candidate has to match an item in one list with an item in the other:
List – I (Place) List – II (Institution)
i. Uttarkashi 1. Jawahar Institute of Mountaineering
ii. Darjeeling 2. Atal Bihari Vajpai Institute of Mountaineering and Allied Sports
iii. Pahalgam 3. Himalayan Institute of Mountaineering
iv. Manali 4. Nehru Institute of Mountaineering
Codes:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (2) (1) (4) (3)
(C) (3) (4) (2) (1)
(D) (4) (3) (1) (2)
Ans: (D)
27. It has been described as cultural property on the UNESCO World Heritage list as “an expression of the astrological skills and cosmological concepts of the court of a scholarly prince at the end of the Mughal period”.
(A) Hawa Mahal
(B) Red Fort
(C) Jantar Mantar
(D) Agra Fort
Ans: (C)
28. It is listed as “World Heritage in Danger” in May 2011.
(A) Kaziranga wildlife sanctuary
(B) Manas wildlife sanctuary
(C) Gulf of Mannar
(D) Sundarbans
Ans: (B)
29. Identify the odd one from the following:
(A) Ross Island
(B) Viper Island
(C) Havelock Island
(D) Kavaratti Island
Ans: (D)
30. Padmanabhapuram Palace is located in the State of
(A) Tamil Nadu
(B) Kerala
(C) Andhra Pradesh
(D) Karnataka
Ans: (A)
31. This consists of two lists of statements and terms. The candidate has to match an item in one list with an item in the other:
List – I (Term) List – II (Statements)
i. Bistro 1. Provide straight line of counters containing a variety of hot and cold dishes. The counters are segregated according to the type of dishes offered – hot, cold, appetizers, soups, bread, sandwiches, entrees, salads.
ii. Brasserie 2. Formal restaurant serves drinks, single dishes and other meals one can have just a drink or coffee.
iii. Coffee shop 3. Small restaurant that serves simple moderately priced meals and wine. Braised meats usually served. Service is informal and quick may not have a printed menu.
iv. Cafeteria 4. Restaurant that mainly serves snacks and beverages 24 hours a day, however it may serve all the three meals.
Codes:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (2) (1) (3) (4)
(C) (1) (3) (2) (4)
(D) (4) (1) (3) (2)
Ans: (A)
32. “Franchise Agreement” for a restaurant is
(A) an authorization given for making, transporting and serving prepared food.
(B) an agreement based on trade by buyers and sellers.
(C) an authorization given by one company to another to sell its unique product and services.
(D) a management tool used to reward employees working in a restaurant for achieving goals.
Ans: (C)
33. ‘Silver Service’ is implemented in a
(A) Fast food outlet
(B) Coffee shop
(C) Fine dining restaurant
(D) Carvery
Ans: (C)
34. Which one of the following is an example of commercial non-residential catering outlet?
(A) Motel
(B) Coffee shop
(C) Hotel
(D) Resort
Ans: (B)
35. Gueridon service is a
(A) Provision of accommodation and meals for a certain number of days to promote sales.
(B) Set of fixed menus for a set period, which are repeated for a particular period
(C) Form of food service provided by restaurants using a trolley equiped to prepare, cook and serve food in direct view of the guests.
(D) Is a method of serving food with spoon and fork from the left hand side of the guest.
Ans: (C)
36. According to Hindu mythology, which land was created by the axe of Lord Parshurama?
(A) Gujarat
(B) Goa
(C) Kerala
(D) Rameshwaram
Ans: (C)
37. In how many countries ‘Schengen Visa’ is valid?
(A) 17
(B) 18
(C) 22
(D) 25
Ans: (D)
38. Who is the youngest Indian mountaineer to climb Mt. Everest till 2011?
(A) A.B. Vajpai
(B) ArjunVajpai
(C) Arjuna Singh Negi
(D) Santosh Yadav
Ans: (B)
39. Which is the longest train service in India?
(A) Him Sagar Express
(B) Kerala Express
(C) Vivek Express
(D) Varanasi Chennai Express
Ans: (C)
40. Which hill station is not served by Toy Train?
(A) Darjeeling
(B) Coonoor
(C) Mount Abu
(D) Matheran
Ans: (C)
41. Which was the year that the first systematic definition of tourist was defined at the WTO Conference at Rome?
(A) 1972
(B) 1987
(C) 1980
(D) 1963
Ans: (D)
42. Which one of the following Commissions first defined tourists in the U.S.A. in 1973?
(A) National Travel, Recreational Review Commission
(B) National Tourism Statistics and Compilation Commission
(C) National Tourism Resource and Review Commission
(D) National Travel Research and Review Commission
Ans: (C)
43. The Government of India has adopted the definition of tourism from the
(A) United Nations World Tourism Organisation
(B) World Tourism and Travel Councils
(C) United Nations Statistical Commission
(D) Pacific Area Travel Associations
Ans: (C)
44. ‘Life of Pi’ is related to
(A) Film to promote tourism in India
(B) Film to promote tourism in Nagaland
(C) Film to promote tourism in Myanmar
(D) Film to promote tourism in China
Ans: (D)
45. M.T.A. stands for
(A) Medical Tourist Association
(B) Medical Tourism Association
(C) Medical Travel Association
(D) Medical Treatment Abroad Association
Ans: (B)
Read the passage below and answer the questions from 46 to 50 :
When Herodotus of Halicarnassus first set eyes on the pyramids, 2,700 years ago, he was a cultural tourist. His comments regarding the graffiti on the monuments and the levy of guides available for hire indicates that he was far from the first tourist to visit these monuments and try to gain some understanding about the people who built them. For much of written history, what is now considered tourism was related to human kind’s insatiable curiosity. The desire to travel to learn about other people and their culture has always been an essential motivator. Hunziker and Krapf expressed this well when they pointed out, “There is no tourism without culture” (World Tourism Organisation 1995:6). It was only with the arrival of mass tourism, a scene 150 years ago, that tourism took an its modern hedonistic and less enlightened complexion.
46. Pyramids were visited by Herodotus in
(A) Syria (B) Babylonia (C) Egypt (D) Jordan
Ans: C
47. Herodotus visit to pyramids falls in the category of
(A) cultural tourism
(B) leisure tourism
(C) adventure tourism
(D) religious tourism
Ans: A
48. In which sphere Herodotus showed his keen interest ?
(A) To know the history of pyramids
(B) To know the geographical situation of the pyramids
(C) To understand the architectural significance of the pyramids
(D) To know and understand about the people who constructed these pyramids
Ans: D
49. Many tourists travel with a wish
(A) To learn and know about other people
(B) To know about the plight of the people of host country
(C) To understand the environments of the host country
(D) To know about the monuments of the place
Ans: A
50. Who said “There is no tourism without culture” ?
(A) Herodotus
(B) Adams, GD and Kneasfsey
(C) WTO or UNWTO
(D) Hunziker and Krapf
Ans: D
Reason (R): Mass tourism may not do this.
Codes:
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: (A)
2. Arrange the following organisationsin sequence according to the year of establishment:
(A) ITDC, IATO, TAAI
(B) IATO, ITDC, TAAI
(C) TAAI, ITDC, IATO
(D) ITDC, TAAI, IATO
Ans: (C)
3. Match List – I with List – II:
List – I List – II
(Organisation) (Year of establishment)
I. ASTA 1. 1945
II. IATA 2. 1957
III. ICAO 3. 1951
IV. PATA 4. 1931
Codes:
I II III IV
(A) 4 1 2 3
(B) 3 4 1 2
(C) 2 1 3 4
(D) 1 3 2 4
Ans: (A)
4. Assertion (A): Pleasing weather is an important element of tourism.
Reason (R): Tourists from countries with extreme weather visit hill stations and beaches in search of fine weather and sunshine.
Codes:
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) and (R) are wrong.
(D) (A) is true and (R) is false.
Ans: (A)
5. “God’s Earth in all its fullness and beauty is for the people.” Who said this?
(A) Max Muller
(B) Mark Twain
(C) Thomas Cook
(D) John Cook
Ans: (C)
6. Assertion (A): The Tourism Emergency Response Network (TERN) is managed by the UNWTO as a leading tourism association of the world.
Reason (R): The TERN does not work under the Risk and Crisis Management (RCM) section of the UNWTO.
Codes:
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true, but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (R) is true, but (A) is false.
Ans: (C)
7. This consists of names and by names of countries, regions and places. The candidate has to match an item in one list with an item in the other:
List – I List – II
i. ABC Islands 1. African Caribbean, Pacific state (under LOME convention)
ii. ACP States 2. Belgium, Holland, Luxembourg
iii. Low Countries 3. Denmark, Finland, Iceland, Norway, Sweden
iv. Nordic Countries 4. Aruba, Bonaire, Curacao
Codes:
i ii iii iv
(A) 1 3 4 2
(B) 3 4 1 2
(C) 4 1 2 3
(D) 3 2 4 1
Ans: (C)
8. In which year the daily air service was launched from London to Paris?
(A) 1947
(B) 1919
(C) 1939
(D) 1957
Ans: (B)
9. Which of the following are not to be regarded as tourists according to the recommendations of the World Tourism Organisation?
(A) Diplomats travelling between their country of origin and duty station.
(B) Cruise passengers
(C) Pilgrims
(D) Visiting friends and relatives
Ans: (A)
10. The term “Common Interest Tourism” describes
(A) Group travel by people with the same interests
(B) Group visits between “twinned” towns only
(C) A synonym for visits to friends and relatives
(D) Visits with a purpose significantly shared by the visitor and the visited
Ans: (D)
11. Which places are covered by “the palace on wheels”?
(a) Jaipur
(b) Udaipur
(c) Jodhpur
(d) Agra
(A) (a), (b), (c) are correct.
(B) (b), (c), (d) are correct.
(C) (a), (b) are correct.
(D) All are correct.
Ans: (D)
12. The DND cards in a maid’s trolley belong to
(A) Bathroom supplies
(B) Guestroom amenities
(C) Linen supplies
(D) Room service supplies
Ans: (B)
13. Name the under liner cloth used on a restaurant table.
(A) Slip cloth
(B) Demask
(C) Serviette
(D) Baize cloth
Ans: (A)
14. ARR is the term used in hotel industry for identifying
(A) Average Revenue Rate
(B) Average Rack Rate
(C) Average Room Revenue
(D) Actual Room Rate
Ans: (C)
15. A sampling frame is
I. Representative of the elements of the target population
II. A list of whole population
III. A compilation of sub-population elements in the universe.
IV. A subset of the population representing from the study.
(A) I, II and III are correct.
(B) I and III are correct.
(C) I and IV are correct.
(D) II and III are correct.
Ans: (C)
16. Which one of the following are parametric test tools?
(A) Chi-square test
(B) Man-Whitney test
(C) T-test
(D) Wilcoxon text
Ans: (C)
17. The maximum dimensions (the sum of the three dimensions) of all carry on baggage should not exceed
(A) 115 cm
(B) 105 cm
(C) 125 cm
(D) 85 cm
Ans: (A)
18. Calculate the flying time if a flight leaves Bangkok (+0700 hrs) at 0040 hrs and arrives Budapest (+0200 hrs) at 0615 hrs.
(A) 08.25 hrs
(B) 12.45 hrs
(C) 10.35 hrs
(D) 14.25 hrs
Ans: (C)
19. This consists of two lists of railway zones and head quarters and the candidate has to match an item in one list with an item in the other:
List – I (Railway zones) List – II (Headquarters)
i. South East Central 1. Hubli
ii. South Western 2. Mumbai CST
iii. Central 3. Bilaspur
iv. East Central 4. Hajipur
Codes:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (3) (1) (2) (4)
(C) (3) (2) (1) (4)
(D) (4) (3) (2) (1)
Ans: (B)
20. Which is not a major sea port?
(A) Kandla
(B) Dwarka
(C) Ennore
(D) Paradip
Ans: (B)
21. At present which of the following usually generates the highest rate of commission for travel agents?
(A) Airline Tickets
(B) Hotel Reservations
(C) Travel Insurance
(D) Travellers Cheques
Ans: (C)
22. Which of the following statements is true of airlines?
(A) The travel agent is the only outlet for their products.
(B) They accommodate inclusive tours on both scheduled and charter flights.
(C) They never have their own tour operating companies.
(D) They charge a commission from travel agents.
Ans: (B)
23. Which is the largest elements of retail travel agency operating costs?
(A) Transaction
(B) Advertising
(C) Payroll
(D) Premises
Ans: (B)
24. Which one of the following flights is an example of “first freedom of air”?
(A) YTO → MEX by Air Canada flying over USA
(B) DEL → NAG → MAA by Jet Airways
(C) YTO → CHI → MEX by Air Canada
(D) DEL → KHI → DXB by Air India
Ans: (A)
25. This consists of two lists of Airports and their IATA codes. The candidate has to match an item in one list with an item in the other:
List – I (Airports) List – II (IATA codes)
i. Port Blair 1. IXI
ii. North Lakhimpur 2. IXR
iii. Ranchi 3. IXZ
iv. Leh 4. IXL
Codes:
(i) (ii) (iii) (iv)
(A) (3) (1) (2) (4)
(B) (2) (1) (3) (4)
(C) (4) (3) (2) (1)
(D) (1) (2) (3) (4)
Ans: (A)
26. This consists of two lists of place and institutions and the candidate has to match an item in one list with an item in the other:
List – I (Place) List – II (Institution)
i. Uttarkashi 1. Jawahar Institute of Mountaineering
ii. Darjeeling 2. Atal Bihari Vajpai Institute of Mountaineering and Allied Sports
iii. Pahalgam 3. Himalayan Institute of Mountaineering
iv. Manali 4. Nehru Institute of Mountaineering
Codes:
(i) (ii) (iii) (iv)
(A) (1) (2) (3) (4)
(B) (2) (1) (4) (3)
(C) (3) (4) (2) (1)
(D) (4) (3) (1) (2)
Ans: (D)
27. It has been described as cultural property on the UNESCO World Heritage list as “an expression of the astrological skills and cosmological concepts of the court of a scholarly prince at the end of the Mughal period”.
(A) Hawa Mahal
(B) Red Fort
(C) Jantar Mantar
(D) Agra Fort
Ans: (C)
28. It is listed as “World Heritage in Danger” in May 2011.
(A) Kaziranga wildlife sanctuary
(B) Manas wildlife sanctuary
(C) Gulf of Mannar
(D) Sundarbans
Ans: (B)
29. Identify the odd one from the following:
(A) Ross Island
(B) Viper Island
(C) Havelock Island
(D) Kavaratti Island
Ans: (D)
30. Padmanabhapuram Palace is located in the State of
(A) Tamil Nadu
(B) Kerala
(C) Andhra Pradesh
(D) Karnataka
Ans: (A)
31. This consists of two lists of statements and terms. The candidate has to match an item in one list with an item in the other:
List – I (Term) List – II (Statements)
i. Bistro 1. Provide straight line of counters containing a variety of hot and cold dishes. The counters are segregated according to the type of dishes offered – hot, cold, appetizers, soups, bread, sandwiches, entrees, salads.
ii. Brasserie 2. Formal restaurant serves drinks, single dishes and other meals one can have just a drink or coffee.
iii. Coffee shop 3. Small restaurant that serves simple moderately priced meals and wine. Braised meats usually served. Service is informal and quick may not have a printed menu.
iv. Cafeteria 4. Restaurant that mainly serves snacks and beverages 24 hours a day, however it may serve all the three meals.
Codes:
(i) (ii) (iii) (iv)
(A) (3) (2) (4) (1)
(B) (2) (1) (3) (4)
(C) (1) (3) (2) (4)
(D) (4) (1) (3) (2)
Ans: (A)
32. “Franchise Agreement” for a restaurant is
(A) an authorization given for making, transporting and serving prepared food.
(B) an agreement based on trade by buyers and sellers.
(C) an authorization given by one company to another to sell its unique product and services.
(D) a management tool used to reward employees working in a restaurant for achieving goals.
Ans: (C)
33. ‘Silver Service’ is implemented in a
(A) Fast food outlet
(B) Coffee shop
(C) Fine dining restaurant
(D) Carvery
Ans: (C)
34. Which one of the following is an example of commercial non-residential catering outlet?
(A) Motel
(B) Coffee shop
(C) Hotel
(D) Resort
Ans: (B)
35. Gueridon service is a
(A) Provision of accommodation and meals for a certain number of days to promote sales.
(B) Set of fixed menus for a set period, which are repeated for a particular period
(C) Form of food service provided by restaurants using a trolley equiped to prepare, cook and serve food in direct view of the guests.
(D) Is a method of serving food with spoon and fork from the left hand side of the guest.
Ans: (C)
36. According to Hindu mythology, which land was created by the axe of Lord Parshurama?
(A) Gujarat
(B) Goa
(C) Kerala
(D) Rameshwaram
Ans: (C)
37. In how many countries ‘Schengen Visa’ is valid?
(A) 17
(B) 18
(C) 22
(D) 25
Ans: (D)
38. Who is the youngest Indian mountaineer to climb Mt. Everest till 2011?
(A) A.B. Vajpai
(B) ArjunVajpai
(C) Arjuna Singh Negi
(D) Santosh Yadav
Ans: (B)
39. Which is the longest train service in India?
(A) Him Sagar Express
(B) Kerala Express
(C) Vivek Express
(D) Varanasi Chennai Express
Ans: (C)
40. Which hill station is not served by Toy Train?
(A) Darjeeling
(B) Coonoor
(C) Mount Abu
(D) Matheran
Ans: (C)
41. Which was the year that the first systematic definition of tourist was defined at the WTO Conference at Rome?
(A) 1972
(B) 1987
(C) 1980
(D) 1963
Ans: (D)
42. Which one of the following Commissions first defined tourists in the U.S.A. in 1973?
(A) National Travel, Recreational Review Commission
(B) National Tourism Statistics and Compilation Commission
(C) National Tourism Resource and Review Commission
(D) National Travel Research and Review Commission
Ans: (C)
43. The Government of India has adopted the definition of tourism from the
(A) United Nations World Tourism Organisation
(B) World Tourism and Travel Councils
(C) United Nations Statistical Commission
(D) Pacific Area Travel Associations
Ans: (C)
44. ‘Life of Pi’ is related to
(A) Film to promote tourism in India
(B) Film to promote tourism in Nagaland
(C) Film to promote tourism in Myanmar
(D) Film to promote tourism in China
Ans: (D)
45. M.T.A. stands for
(A) Medical Tourist Association
(B) Medical Tourism Association
(C) Medical Travel Association
(D) Medical Treatment Abroad Association
Ans: (B)
Read the passage below and answer the questions from 46 to 50 :
When Herodotus of Halicarnassus first set eyes on the pyramids, 2,700 years ago, he was a cultural tourist. His comments regarding the graffiti on the monuments and the levy of guides available for hire indicates that he was far from the first tourist to visit these monuments and try to gain some understanding about the people who built them. For much of written history, what is now considered tourism was related to human kind’s insatiable curiosity. The desire to travel to learn about other people and their culture has always been an essential motivator. Hunziker and Krapf expressed this well when they pointed out, “There is no tourism without culture” (World Tourism Organisation 1995:6). It was only with the arrival of mass tourism, a scene 150 years ago, that tourism took an its modern hedonistic and less enlightened complexion.
46. Pyramids were visited by Herodotus in
(A) Syria (B) Babylonia (C) Egypt (D) Jordan
Ans: C
47. Herodotus visit to pyramids falls in the category of
(A) cultural tourism
(B) leisure tourism
(C) adventure tourism
(D) religious tourism
Ans: A
48. In which sphere Herodotus showed his keen interest ?
(A) To know the history of pyramids
(B) To know the geographical situation of the pyramids
(C) To understand the architectural significance of the pyramids
(D) To know and understand about the people who constructed these pyramids
Ans: D
49. Many tourists travel with a wish
(A) To learn and know about other people
(B) To know about the plight of the people of host country
(C) To understand the environments of the host country
(D) To know about the monuments of the place
Ans: A
50. Who said “There is no tourism without culture” ?
(A) Herodotus
(B) Adams, GD and Kneasfsey
(C) WTO or UNWTO
(D) Hunziker and Krapf
Ans: D
51. Assertion (A) : To curtail the crime against women, Goa’s Tourism Department has prohibited drinking alcohol on its beaches.
Reason (R) : Drinking alcohol is not the only catalyst.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation of (A).
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
52. Which one of the following statement is true ?
(A) Tourism is synonymous with travel. (B) All types of tourism provide leisure activity.
(C) Tourism includes travel to work. (D) Tourism involves discretionary use of time and money.
Ans: D
53. A type of tourist who seeks novelty at all costs even at discomforts and danger and prefers to be a part of community to study the behaviour and culture of the local people
(A) Allocentric (B) Midcentric (C) Psychocentric (D) Drifter
Ans: D
54. What is the name of Mantaign’s travel book ?
(A) The voyage the great (B) Journal de voyage (C) Voyage de world (D) Travel de world
Ans: C
55. The employment which is created as a result of expenditure by local residents from the money earned from tourism known as
(A) Direct employment
(B) Indirect employment
(C) Induced employment
(D) Generated employment
Ans: C
56. Arrange the following monuments in the chronological order :
i. Qutub Minor ii. Fort of Tughlaqabad iii. Jama Masjid of Delhi iv. Buland Darwaza
Codes :
(A) iv i ii iii
(B) i ii iv iii
(C) iii ii i iv
(D) ii i iii iv
Ans: B
57. Which one of the following statements is correct ?
(A) Taj Mahal was built after acquiring the havelis of Raja Man singh and his brother Madho singh.
(B) Taj Mahal was built in memory of Nurjahan begum.
(C) Architect of Tajmahal was Nawab Asif Khan.
(D) The design of Tajmahal was prepared by emperor Shah Jahan.
Ans: A
58. The mural paintings at Ajanta depict which religious philosophy ?
(A) Buddhism (B) Jainism (C) Hinduism (D) Buddhism, Jainism and Hinduism
Ans: A
59. This consists of two lists of philosophers and philosophies. The candidates has to match an item in one list with an item in the other. List-I (Philosopher) List-II (Philosophies)
i. Adi Shankara 1. Visishtadvaita
ii. Ramanujacharya 2. Dwaita
iii. Madhwacharya 3. Adwaita
iv. Nagarjunacharya 4. Mahayana Budhism
Codes : i ii iii iv
(A) 2 1 3 4
(B) 3 2 1 4
(C) 4 3 2 1
(D) 1 2 3 4
Ans: A
60. The Integral Coach Factory is located at
(A) Perambur (B) Lucknow (C) Calcutta (D) Varanasi
Ans: A
61. Assertion (A) : World’s longest river is Nile.
Reason (R) : Greatest flow of water of all rivers.
Codes :
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
62. Assertion (A) : EPABX-Electronic Private Automatic Branch Exchange acts as virtual telephone operators and responds to all the needs of guests.
Reason (R) : EPABX is based on satellite connections.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
63. Revenue Per Available Room (Rev PAR) is used to evaluate the yield. It is calculated by using the formula.
(A) Rev PAR =Actual room revenue /Number of rooms available
(B) Rev PAR =Actual occupancy percentage/ Average Room Rate
(C) Rev PAR =Average Room Rate/ Number of rooms sold
(D) Rev PAR =Actual room revenue/ Potential room revenue
Ans: A
64. This consists of two lists of airlines and their own hotel chains. The candidates has to match the airline with their hotel chain.
List-I (Air lines)
List-II (Hotel Chains)
i. Aer Lingus 1. Centaur Hotels
ii. Japan Airlines
2. Meridien Hotels
iii. Air India 3. Nikko Hotels
iv. Air France 4. Dunfey Hotels
Codes :
i ii iii iv
(A) 1 2 4 3
(B) 2 4 3 1
(C) 4 3 1 2
(D) 2 1 4 3
Ans: C
65. The document initiated by the Bell captain on a guest arrival is called
(A) Errand Card
(B) Lobby Control Sheet
(C) Scanty Baggage Register
(D) Miscellaneous charge Vouchers
Ans: A
66. ‘Skipper’ as per hotel terminology is
(A) A guest with hand luggage only
(B) A registered guest who has not used the room
(C) A guest who has checked out before his scheduled departure data
(D) A guest who has departed without settling his bill
Ans: D
67. The erstwhile Great Eastern Hotel (GEH) at Kolkata, Asia’s first luxury hotel was commissioned in the year
(A) 1830 (B) 1840 (C) 1850 (D) 1860
Ans: B
68. Howrah – Amritsar express, having maximum number of stops among the express/mail trains, stop at
(A) 70 (B) 110 (C) 115 (D) 120
Ans: C
69. The erstwhile Tata Airlines began flights between Karachi and Baghdad in the year
(A) 1932 (B) 1942 (C) 1948 (D) 1950
Ans: A
70. Ashwini Kakkar is associated with
(A) Thomas Cook (B) SOTC (C) Travel Corporation of India (D) Mercury Travel
Ans: D
71. Assertion (A) : Tour operators in India are not as much meticulous for designing inbound packages as it is for outbound packages. Reason (R) : Travel formalities for inbound tourist are complex, tedious and time consuming.
Codes :
(A) Both (A) and (R) are correct but (R) is not the correct explanation of (A).
(B) Both (A) and (R) are true and (R) is the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
72. Assertion (A) : Thomas Cook introduced travel voucher and hotel coupon to help traveller’s visit the places of interests safely and comfortably.
Reason (R) : It was an innovative attempt of Thomas Cook to streamline the payment of commission from the vendors and remove the threat of loss of belongings or theft of currency.
Codes :
(A) Both (A) and (R) are true, and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
73. Which one of the following feature of GIT package tour is not correct ?
(A) Fixed Programme of departure and arrival
(B) Confirmation of all inclusive services
(C) Not mandatory of a group leader
(D) Much priority of pre-arranged services
Ans: C
74. Which one of the following is the implicit cost of package tour business ?
(A) Accommodation cost
(B) Ticket cost
(C) Ground transport cost
(D) Research and Development cost
Ans: D
75. Assertion (A) : Leisure is one of the most preferred segments of the out bound package tour business in India.
Reason (R) : Government of India is promoting the outbound leisure travel with travel schemes for middle-class urban population.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
76. Which one is the core business of Travel Corporation of India after it was acquired by Thomas Cook ?
(A) Out bound Package tour (B) Domestic Package tour
(C) Inbound Package tour (D) International Package tour
Ans: C
77. Discrimination pricing is
(A) Low price is set in the early stages of the lifecycle in order to build market
(B) Where prices differ according to different market sectors
(C) Where the price is determined by the cost of the products
(D) Where price is set according to the affordability of the market
Ans: B
78. The tourism marketing mix is important as it provides
(A) Means to ensure costs as low as possible
(B) An ethical approach to manage the company’s business
(C) an emphasis on promotional communication for the consumer
(D) a way of combining different inputs based upon target market needs
Ans: D
79. The marketing principle concerned within any organisation has to be
(A) the close relationship between customer and product (B) the maximum profit to the company
(C) the delivery of maximum satisfaction and value to the customer (D) minimizing cost at every opportunity
Ans: C
80. The set of beliefs held about a particular brand is known as the
(A) Brand preference (B) Brand image
(C) Brand selection (D) Brand recognition
Ans: B
81. Marketing plan is
i. a short term plan for two years or less
ii. a road map for all future marketing activities of the firm
iii. a written plan that details how an organisation will use its marketing mix to achieve its marketing objectives
iv. a written plan for an organisation covering a period of three or more years in to future.
The candidate has to find out the correct combination according to the code :
Codes :
(A) i, ii and iv are correct (B) i, ii and iii are correct
(C) i and iv are correct (D) ii and iv are correct
Ans: B
82. This consists of two lists, the first being the plan & events and the second year. The candidate has to match an item in one list with an item in the other.
List-I List-II
i. National Action Plan for tourism 1. 1958
ii. National committee on tourism 2. 1986
iii. Formation of the Ministry of Tourism 3. 1992
iv. Formation of the Department of Tourism, Government of India 4. 1967
Codes : i ii iii iv
(A) 4 1 3 2 (B) 3 2 4 1
(C) 2 3 1 4 (D) 1 4 2 3
Ans: B
83. Tourism as a subject is a part of
(A) Central list (B) State list (C) Concurrent list (D) Union list
Ans: C
84. The process of setting goals and choosing the means by which these goals will be achieved known as :
(A) Leading (B) Plannning (C) Organising (D) Controlling
Ans: B
85. Which one of the following is NOT listed in the SMART acronym for assessing a set of goals ?
(A) Rewarded (B) Measurable (C) Specific (D) Adjustable
Ans: D
86. The organisation chart is a way of showing :
(A) How the tasks of an organisation are divided and coordinated (B) The physical layout of the buildings on a site
(C) The shakeholders who have an interest in the company (D) The informal patterns of communication
Ans: A
87. The words, sounds and expressions which represent what people intend to communicate are known as :
(A) the sender
(B) noise
(C) symbols
(D) the channel of communication
Ans: C
88. _____ networks work best on complex tasks while _____ networks work best on simple tasks.
(A) Centralised, Centralised
(B) Decentralised, Centralised
(C) Centralised, Decentralised
(D) Decentralised, Decentralised
Ans: B
89. Which one of the following is not an example of upward communication ?
(A) Suggestion scheme
(B) Employee opinion survey
(C) Team briefing
(D) Formal appeal or grievance procedure
Ans: C
90. Economic Value Added N~P’
(A) is a popular measure used by many firms to determine whether an investment proposed or existing – contributes positively to owner’s wealth.
(B) is calculated by substracting the cost of the funds used to finance or invest from its after-tax operations profit .
(C) is an important issue relating to maximizing share prices.
(D) All of the above
Ans: D
91. Which one of the following statements is true ?
(A) It is always advisable to distribute the total amount of profit as dividend.
(B) Finance Manager is not to negotiate under writing agreements in case of new issues.
(C) In a period of rising prices, it is better to stock as much as raw materials as possible, irrespective of the cost of procuring funds.
(D) The public administrators in our country must be given a basic understanding of essentials of finance.
Ans: D
92. Syncronizing cash inflows and cash outflows to optimize the cash balance include :
(A) Deferring disbursements
(B) Speeding up collections
(C) Combining (A) and (B)
(D) Stopping payment of current liabilities
Ans: C
93. Efficiency of a credit control system does not get influenced by
(A) Timely billing
(B) Accurate billing
(C) Compliance with the specified credit policy
(D) Cash discount availed by the customers
Ans: D
94. Capital rationing arises due to
(A) Imperfection of the capital market
(B) Deliberate decision of the management
(C) Both (A) and (B)
(D) Neither (A) or (B)
Ans: C
95. Which among the following are known misconceptions about cost of capital ?
(A) Depreciation – guaranteed funds have no cost (B) Cost of capital is low if a project is heavily debit financed
(C) Cost of equity is equal to the dividend rate (D) Both (A) and (C)
Ans: A
96. A type of tourist who seeks novelty at all costs even discomfort and danger and avoids contact with other tourists
(A) Drifter (B) Adventurer (C) Psychocentric (D) Diver
Ans: A
97. During which period India celebrated “Explore India Year” ?
(A) 1981 – 1982 (B) 1991 – 1992 (C) 1999 – 2000 (D) 2009 – 2010
Ans: C
98. The term ‘Gastronomy” refers to an aspect of
(A) Space tourism (B) Medical tourism (C) Cultural tourism (D) Marine tourism
Ans: C
99. The headquarter of UNWTO is situated at
(A) Paris (B) London (C) New York (D) Madrid
Ans: D
100. Mughal official name of Tajmahal is
(A) Begum Mumtaz Makbara (B) Roza-i Munawwara (C) Roza-i Mumtaz Begum (D) Roza-i Mumtaz Mahal
Ans: B
Reason (R) : Drinking alcohol is not the only catalyst.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation of (A).
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: B
52. Which one of the following statement is true ?
(A) Tourism is synonymous with travel. (B) All types of tourism provide leisure activity.
(C) Tourism includes travel to work. (D) Tourism involves discretionary use of time and money.
Ans: D
53. A type of tourist who seeks novelty at all costs even at discomforts and danger and prefers to be a part of community to study the behaviour and culture of the local people
(A) Allocentric (B) Midcentric (C) Psychocentric (D) Drifter
Ans: D
54. What is the name of Mantaign’s travel book ?
(A) The voyage the great (B) Journal de voyage (C) Voyage de world (D) Travel de world
Ans: C
55. The employment which is created as a result of expenditure by local residents from the money earned from tourism known as
(A) Direct employment
(B) Indirect employment
(C) Induced employment
(D) Generated employment
Ans: C
56. Arrange the following monuments in the chronological order :
i. Qutub Minor ii. Fort of Tughlaqabad iii. Jama Masjid of Delhi iv. Buland Darwaza
Codes :
(A) iv i ii iii
(B) i ii iv iii
(C) iii ii i iv
(D) ii i iii iv
Ans: B
57. Which one of the following statements is correct ?
(A) Taj Mahal was built after acquiring the havelis of Raja Man singh and his brother Madho singh.
(B) Taj Mahal was built in memory of Nurjahan begum.
(C) Architect of Tajmahal was Nawab Asif Khan.
(D) The design of Tajmahal was prepared by emperor Shah Jahan.
Ans: A
58. The mural paintings at Ajanta depict which religious philosophy ?
(A) Buddhism (B) Jainism (C) Hinduism (D) Buddhism, Jainism and Hinduism
Ans: A
59. This consists of two lists of philosophers and philosophies. The candidates has to match an item in one list with an item in the other. List-I (Philosopher) List-II (Philosophies)
i. Adi Shankara 1. Visishtadvaita
ii. Ramanujacharya 2. Dwaita
iii. Madhwacharya 3. Adwaita
iv. Nagarjunacharya 4. Mahayana Budhism
Codes : i ii iii iv
(A) 2 1 3 4
(B) 3 2 1 4
(C) 4 3 2 1
(D) 1 2 3 4
Ans: A
60. The Integral Coach Factory is located at
(A) Perambur (B) Lucknow (C) Calcutta (D) Varanasi
Ans: A
61. Assertion (A) : World’s longest river is Nile.
Reason (R) : Greatest flow of water of all rivers.
Codes :
(A) Both (A) and (R) are true.
(B) Both (A) and (R) are true but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
62. Assertion (A) : EPABX-Electronic Private Automatic Branch Exchange acts as virtual telephone operators and responds to all the needs of guests.
Reason (R) : EPABX is based on satellite connections.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
63. Revenue Per Available Room (Rev PAR) is used to evaluate the yield. It is calculated by using the formula.
(A) Rev PAR =Actual room revenue /Number of rooms available
(B) Rev PAR =Actual occupancy percentage/ Average Room Rate
(C) Rev PAR =Average Room Rate/ Number of rooms sold
(D) Rev PAR =Actual room revenue/ Potential room revenue
Ans: A
64. This consists of two lists of airlines and their own hotel chains. The candidates has to match the airline with their hotel chain.
List-I (Air lines)
List-II (Hotel Chains)
i. Aer Lingus 1. Centaur Hotels
ii. Japan Airlines
2. Meridien Hotels
iii. Air India 3. Nikko Hotels
iv. Air France 4. Dunfey Hotels
Codes :
i ii iii iv
(A) 1 2 4 3
(B) 2 4 3 1
(C) 4 3 1 2
(D) 2 1 4 3
Ans: C
65. The document initiated by the Bell captain on a guest arrival is called
(A) Errand Card
(B) Lobby Control Sheet
(C) Scanty Baggage Register
(D) Miscellaneous charge Vouchers
Ans: A
66. ‘Skipper’ as per hotel terminology is
(A) A guest with hand luggage only
(B) A registered guest who has not used the room
(C) A guest who has checked out before his scheduled departure data
(D) A guest who has departed without settling his bill
Ans: D
67. The erstwhile Great Eastern Hotel (GEH) at Kolkata, Asia’s first luxury hotel was commissioned in the year
(A) 1830 (B) 1840 (C) 1850 (D) 1860
Ans: B
68. Howrah – Amritsar express, having maximum number of stops among the express/mail trains, stop at
(A) 70 (B) 110 (C) 115 (D) 120
Ans: C
69. The erstwhile Tata Airlines began flights between Karachi and Baghdad in the year
(A) 1932 (B) 1942 (C) 1948 (D) 1950
Ans: A
70. Ashwini Kakkar is associated with
(A) Thomas Cook (B) SOTC (C) Travel Corporation of India (D) Mercury Travel
Ans: D
71. Assertion (A) : Tour operators in India are not as much meticulous for designing inbound packages as it is for outbound packages. Reason (R) : Travel formalities for inbound tourist are complex, tedious and time consuming.
Codes :
(A) Both (A) and (R) are correct but (R) is not the correct explanation of (A).
(B) Both (A) and (R) are true and (R) is the correct explanation.
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
72. Assertion (A) : Thomas Cook introduced travel voucher and hotel coupon to help traveller’s visit the places of interests safely and comfortably.
Reason (R) : It was an innovative attempt of Thomas Cook to streamline the payment of commission from the vendors and remove the threat of loss of belongings or theft of currency.
Codes :
(A) Both (A) and (R) are true, and (R) is the correct explanation.
(B) Both (A) and (R) are true, but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: A
73. Which one of the following feature of GIT package tour is not correct ?
(A) Fixed Programme of departure and arrival
(B) Confirmation of all inclusive services
(C) Not mandatory of a group leader
(D) Much priority of pre-arranged services
Ans: C
74. Which one of the following is the implicit cost of package tour business ?
(A) Accommodation cost
(B) Ticket cost
(C) Ground transport cost
(D) Research and Development cost
Ans: D
75. Assertion (A) : Leisure is one of the most preferred segments of the out bound package tour business in India.
Reason (R) : Government of India is promoting the outbound leisure travel with travel schemes for middle-class urban population.
Codes :
(A) Both (A) and (R) are true and (R) is the correct explanation.
(B) Both (A) and (R) are true but (R) is not the correct explanation of (A).
(C) (A) is true, but (R) is false.
(D) (A) is false, but (R) is true.
Ans: C
76. Which one is the core business of Travel Corporation of India after it was acquired by Thomas Cook ?
(A) Out bound Package tour (B) Domestic Package tour
(C) Inbound Package tour (D) International Package tour
Ans: C
77. Discrimination pricing is
(A) Low price is set in the early stages of the lifecycle in order to build market
(B) Where prices differ according to different market sectors
(C) Where the price is determined by the cost of the products
(D) Where price is set according to the affordability of the market
Ans: B
78. The tourism marketing mix is important as it provides
(A) Means to ensure costs as low as possible
(B) An ethical approach to manage the company’s business
(C) an emphasis on promotional communication for the consumer
(D) a way of combining different inputs based upon target market needs
Ans: D
79. The marketing principle concerned within any organisation has to be
(A) the close relationship between customer and product (B) the maximum profit to the company
(C) the delivery of maximum satisfaction and value to the customer (D) minimizing cost at every opportunity
Ans: C
80. The set of beliefs held about a particular brand is known as the
(A) Brand preference (B) Brand image
(C) Brand selection (D) Brand recognition
Ans: B
81. Marketing plan is
i. a short term plan for two years or less
ii. a road map for all future marketing activities of the firm
iii. a written plan that details how an organisation will use its marketing mix to achieve its marketing objectives
iv. a written plan for an organisation covering a period of three or more years in to future.
The candidate has to find out the correct combination according to the code :
Codes :
(A) i, ii and iv are correct (B) i, ii and iii are correct
(C) i and iv are correct (D) ii and iv are correct
Ans: B
82. This consists of two lists, the first being the plan & events and the second year. The candidate has to match an item in one list with an item in the other.
List-I List-II
i. National Action Plan for tourism 1. 1958
ii. National committee on tourism 2. 1986
iii. Formation of the Ministry of Tourism 3. 1992
iv. Formation of the Department of Tourism, Government of India 4. 1967
Codes : i ii iii iv
(A) 4 1 3 2 (B) 3 2 4 1
(C) 2 3 1 4 (D) 1 4 2 3
Ans: B
83. Tourism as a subject is a part of
(A) Central list (B) State list (C) Concurrent list (D) Union list
Ans: C
84. The process of setting goals and choosing the means by which these goals will be achieved known as :
(A) Leading (B) Plannning (C) Organising (D) Controlling
Ans: B
85. Which one of the following is NOT listed in the SMART acronym for assessing a set of goals ?
(A) Rewarded (B) Measurable (C) Specific (D) Adjustable
Ans: D
86. The organisation chart is a way of showing :
(A) How the tasks of an organisation are divided and coordinated (B) The physical layout of the buildings on a site
(C) The shakeholders who have an interest in the company (D) The informal patterns of communication
Ans: A
87. The words, sounds and expressions which represent what people intend to communicate are known as :
(A) the sender
(B) noise
(C) symbols
(D) the channel of communication
Ans: C
88. _____ networks work best on complex tasks while _____ networks work best on simple tasks.
(A) Centralised, Centralised
(B) Decentralised, Centralised
(C) Centralised, Decentralised
(D) Decentralised, Decentralised
Ans: B
89. Which one of the following is not an example of upward communication ?
(A) Suggestion scheme
(B) Employee opinion survey
(C) Team briefing
(D) Formal appeal or grievance procedure
Ans: C
90. Economic Value Added N~P’
(A) is a popular measure used by many firms to determine whether an investment proposed or existing – contributes positively to owner’s wealth.
(B) is calculated by substracting the cost of the funds used to finance or invest from its after-tax operations profit .
(C) is an important issue relating to maximizing share prices.
(D) All of the above
Ans: D
91. Which one of the following statements is true ?
(A) It is always advisable to distribute the total amount of profit as dividend.
(B) Finance Manager is not to negotiate under writing agreements in case of new issues.
(C) In a period of rising prices, it is better to stock as much as raw materials as possible, irrespective of the cost of procuring funds.
(D) The public administrators in our country must be given a basic understanding of essentials of finance.
Ans: D
92. Syncronizing cash inflows and cash outflows to optimize the cash balance include :
(A) Deferring disbursements
(B) Speeding up collections
(C) Combining (A) and (B)
(D) Stopping payment of current liabilities
Ans: C
93. Efficiency of a credit control system does not get influenced by
(A) Timely billing
(B) Accurate billing
(C) Compliance with the specified credit policy
(D) Cash discount availed by the customers
Ans: D
94. Capital rationing arises due to
(A) Imperfection of the capital market
(B) Deliberate decision of the management
(C) Both (A) and (B)
(D) Neither (A) or (B)
Ans: C
95. Which among the following are known misconceptions about cost of capital ?
(A) Depreciation – guaranteed funds have no cost (B) Cost of capital is low if a project is heavily debit financed
(C) Cost of equity is equal to the dividend rate (D) Both (A) and (C)
Ans: A
96. A type of tourist who seeks novelty at all costs even discomfort and danger and avoids contact with other tourists
(A) Drifter (B) Adventurer (C) Psychocentric (D) Diver
Ans: A
97. During which period India celebrated “Explore India Year” ?
(A) 1981 – 1982 (B) 1991 – 1992 (C) 1999 – 2000 (D) 2009 – 2010
Ans: C
98. The term ‘Gastronomy” refers to an aspect of
(A) Space tourism (B) Medical tourism (C) Cultural tourism (D) Marine tourism
Ans: C
99. The headquarter of UNWTO is situated at
(A) Paris (B) London (C) New York (D) Madrid
Ans: D
100. Mughal official name of Tajmahal is
(A) Begum Mumtaz Makbara (B) Roza-i Munawwara (C) Roza-i Mumtaz Begum (D) Roza-i Mumtaz Mahal
Ans: B